Services Consulting Specialist

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Services Consulting Specialist Chicago, IL or Remote, USA At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . As a Services Consulting Specialist (SCS), you will serve as the strategic bridge between our Sales and Professional Services teams - supporting prospects through scoping, risk assessment, and requirements gathering while ensuring a smooth, seamless handoff from Sales into Implementation. This is a full-cycle role spanning both net new business development and expansion within our existing customer base. You'll partner closely with Sales and Customer Success to position high-value services that accelerate time-to-value and drive meaningful business outcomes for customers across the supply chain ecosystem. Responsibilities Pre-Sales & Prospect Engagement - Partner with Sales and Customer Success to evaluate prospect feasibility and ensure customers can be successfully implemented within FourKites' delivery model - Lead prospect and customer design sessions to map current-state operations and define a clear solution path with FourKites - Engage with high-value, complex prospects to facilitate workshops that identify solution gaps, operational complexities, and a viable path forward - Support Sales on RFP responses related to implementation and operations activities - Provide strategic guidance on pilot programs during the pre-sales cycle - Review and enforce BRD completeness standards before SCS engagement begins; define

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