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Forter

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  • Senior Product Marketing Manager

    United States - Remote

    remote $145K-$175K

    Senior Product Marketing Manager United States - Remote About the role: We're looking for a Senior Product Marketing Manager to join our Market Strategy team and help shape how we position and bring our platform to market. In this strategic, cross-functional role, you'll partner closely with Product, Sales, Marketing, and Customer Success to drive differentiated messaging, lead go-to-market initiatives, and support growth across the business. What you'll be doing: - Define the Story: Turn our approach to fraud and payments into simple, powerful messaging that resonates across the full buyer journey and different personas. - Grow the Business: Define go-to-market strategies and partner with marketing, sales, and success teams to improve win rates. - Lead Product Launches: Collaborate with Product Management and other teams to define launch plans, build our strategy, ensure clear communication, and reinforce Forter as the market innovator. - Be a Partner to Field: Work closely with Sales, Customer Success, and Solutions Consulting to support live deals and gather real-world feedback. You will translate field insights into actionable recommendations that help shape our product roadmap. - Run the Win/Loss Program: Own the analysis of why we win or lose deals. You will partner with our win/loss vendor to interview prospects and share those lessons across the company to improve our win rate. - Know the Market: Become the expert on our competitors and customers, translating market trends into actionable insights that keep us ahead. What you'll need: - Location: Remote, with a preference for candidates based on

  • Senior Software Engineer ll, Decision Engineering

    Israel - Tel Aviv

    unspecified Salary not disclosed

    Senior Software Engineer ll, Decision Engineering Israel - Tel Aviv About the role: Forter is looking for a Senior Software Engineer to join our Decision Engineering team. The group is responsible for the real-time, low-latency infrastructure that powers Forter's fraud decisions and external APIs. Our systems process billions of requests every day, ensuring high availability, security, and performance at global scale. In this role, you'll work on core backend components such as our decision engine, ingestion and enrichment pipelines, schema management systems, and self-serve API platform. The software you build will power critical business decisions and directly serve some of the world's largest merchants. This is a high-impact, high-ownership position for an engineer who thrives on solving complex distributed systems challenges, cares deeply about production-grade quality, and wants to shape the foundation of Forter's decisioning platform. What you'll be doing: - Design, build, and scale backend systems that power Forter's real-time decisioning and APIs. - Own projects end-to-end - from design and implementation to production rollout and monitoring. - Ensure systems are low-latency, fault-tolerant, and high-throughput across distributed environments. - Enhance observability, reliability, and developer experience through strong operational and tooling practices. - Collaborate with Product, analysts, data scientists, and infrastructure teams to drive innovation across Forter's decision ecosystem. - Participate in technical discussions and customer interactions, providing expertise and clear communication when supporting enterprise integrations. What you'll need: - 6+ years of experience building backend systems in large-scale production environments - Strong programming skills in Python, Java, Kotlin, or

  • Principal Customer Success Manager

    United Kingdom - London

    unspecified Salary not disclosed

    Principal Customer Success Manager United Kingdom - London About the role: The Customer Success department is the backbone of Forter. As a Principal CSM, you are a key commercial lead responsible for the health, retention, and growth of our strategic accounts. We put a great deal of faith in our CSMs, who own not only customer satisfaction but also renewals, expansion, and strategic ROI . In this role, you'll build lasting executive relationships and solve complex business challenges, developing the commercial and technical skills that will be the cornerstone of your future career. What you'll be doing: - Own the Renewal Lifecycle: Act as the primary commercial owner for your book of business, managing the end-to- end renewal process and hitting retention targets. - Drive Net Revenue Growth: Identify and qualify upsell opportunities within your accounts, collaborating with Sales to expand Forter's footprint. - Quarterback Executive Value: Lead MBRs and QBRs to communicate Forter's performance, ROI, and strategic impact to client stakeholders. - Strategic Advocacy: Convert client success into commercial momentum by securing references and case studies that serve as sales accelerators. - Product & Roadmap Influence: Translate client business needs into actionable insights for our Product and leadership teams to help shape the company roadmap. - Data Hygiene: Maintain accurate data within internal systems to ensure leadership has real-time visibility into the commercial health of your portfolio. What you'll need: - 7+ years of post-live, client-facing CS experience with a proven track record of managing renewals and hitting retention

  • People Programs Manager

    United States - New York

    unspecified $119K-$147K

    People Programs Manager United States - New York About the role: Reporting to the Senior Director, Talent Acquisition and Culture, the People Programs Manager will own and evolve the programs and moments that shape how people feel about working at Forter. This is a strategic IC role focused on driving recognition, culture, events, swag, and DEI initiatives while partnering cross-functionally to amplify Forter's employer brand and Employee Value Proposition. You'll sit on the People team and operate at the intersection of culture, communications, and community, touching every layer of the employee lifecycle from day one through long tenure. You'll own your programs end-to-end, set the vision, manage vendors and budgets, and bring creative thinking to how we show up for our people globally and locally. What you'll be doing: Employee Experience Programs - Design and improve core EX programs: Own and continuously evolve recognition, milestone moments, onboarding experiences, and culture moments, ensuring they land with impact across a global workforce. - Shape the global events cadence: Partner with local employee experience teams to develop and evolve a global events calendar, ensuring consistency of experience while preserving local relevance across geographies. - Develop and manage the swag program: Lead Forter's swag strategy end-to-end, including vendor selection, inventory management, quality standards, and distribution for employees, candidates, and new hires. - Connect programs to company momentum: Design and activate recognition and celebration moments tied to company milestones and wins, from new client launches to product achievements, ensuring employees feel the impact of the

  • Executive Assistant - Maternity Cover

    Israel - Tel Aviv

    unspecified Salary not disclosed

    Executive Assistant - Maternity Cover Israel - Tel Aviv About the role: We're looking for a proactive, highly organized Executive Assistant to partner with Forter's CTO and SVP of Business Development in a fast-paced, global environment. This role is a highly execution-focused Executive Assistant position centered on hands-on support, leadership coordination, and day-to-day operational excellence, giving you the opportunity to contribute directly to Forter's pace, innovation, and success. This is a temporary, part-time position based out of Tel Aviv. You will be expected to work half-days (20 hours per week), through January 2027. What you'll be doing: - Anticipate needs and proactively manage complex, fast-changing calendars, ensuring our executives are where they need to be, prepared and on time. - Prepare and support the creation of documents, reports, and occasional presentations for leadership initiatives. - Work closely with the CTO's direct reports (VP-level) to coordinate follow-ups and track action items from leadership meetings, ensuring decisions are executed and progress is visible. - Coordinate meetings, workshops, global events, and cross-team projects - from early planning to smooth delivery. - Manage domestic and international travel logistics, including flights, hotels, and itineraries. - Serve as a trusted gatekeeper, handling sensitive information with discretion and confidence. - Build strong relationships with stakeholders at all levels, representing Forter with professionalism and warmth. - Assist with operational needs, including liaising with office management and vendors. What you'll need: - 3+ years' experience as an Executive Assistant or Personal Assistant to senior executives, ideally in a fast-paced

  • Office Manager (Maternity Cover: 12 Months)

    United Kingdom - London

    unspecified Salary not disclosed

    Office Manager (Maternity Cover: 12 Months) United Kingdom - London About the role: We are seeking an Office Manager who can bring a fresh perspective and innovative ideas to our London office. You will have a keen eye for detail, exceptional organisational skills, and a proactive mindset to anticipate and address the evolving needs of our team. Building and maintaining positive relationships with our employees, supporting their well-being, and contributing to our office's thriving culture will be central to success in this role. You will play a pivotal role in creating a welcoming and efficient office space that reflects our values and supports our team members. This is a maternity cover role for 12 months. What you'll be doing: Employee Experience - Own the annual events plan and communicate the quarterly cadence of programming to employees. - Plan and execute monthly office events, team lunches, and ad hoc activities that foster a vibrant, inclusive in-office culture. - Lead the office culture committee, driving engagement initiatives and ensuring a consistent, community-oriented experience across the team. - Lead a consistent and meaningful onboarding experience for new hires - from coordinating security passes and setting up laptops, to preparing welcome kits and swag, running orientation presentations, and giving a warm office tour on day one. - Manage offboarding logistics including deactivating building passes and collecting company equipment. - Coordinate catering for hub days, team meetings, and company events, ensuring a great in-office experience. - Drive internal workplace communications via Slack and other channels,

  • Senior Software Engineer II – Engine Dynamics

    Israel - Tel Aviv

    unspecified Salary not disclosed

    Senior Software Engineer II – Engine Dynamics Israel - Tel Aviv About the team At Forter, where ideas drive innovation, complexity is the main friction that slows ideas from becoming reality - and thus our biggest productivity challenge. The Engine Dynamics team owns the insight‑to‑production experience for Forter's Decision Engine. We treat the engine development process as a product: reducing complexity, improving confidence, lowering production faults and easing the mental load on all engine development teams. About the role: We're looking for an experienced Senior Software Engineer II to lead multi‑quarter initiatives that shape how Forter's Decision Engine is designed, developed and operated, with impact that clearly goes beyond a single team. You'll combine hands‑on backend work with technical leadership, simplifying complex systems, improving developer experience, and raising reliability at scale for multiple engine teams. What you will be doing: - Lead multi‑quarter, team‑scoped projects that change how we build, validate and ship engine changes, from problem definition to rollout. - Remodel key parts of the Decision Engine and its tooling to reduce toil, simplify workflows, and make complex changes safer and faster to deploy. - Own critical engine platform components (validation, fault detection, developer tools) used by multiple engine teams. - Turn ambiguous engine‑level problems into clear plans , breaking them into milestones, aligning stakeholders, and driving execution. - Mentor engineers in and around the team , raising the bar via design reviews, pairing, and clear technical guidance. Who are you? - 7+ years of experience building backend systems

  • Senior Analyst, Compensation

    United States - New York

    unspecified $122K-$145K

    Senior Analyst, Compensation United States - New York About the role: We are looking for a sharp, analytically-driven Sr. Analyst to serve as the dedicated compensation & analytics partner for Forter's R&D organization - Engineering, Product, and Analytics. This is a high-impact, advisory role. You will work directly with R&D leaders, Talent Acquisition, and People Partners to support hiring, retention, and career growth through clear compensation guidance, consistent job architecture, and well-run comp cycles. You'll bring a strong command of compensation fundamentals, a talent for translating data into decisions, and the credibility to influence pay outcomes across a complex technical organization. Your center of gravity will be compensation & analytics partnership, market intelligence, and program execution - not back-office administration. You'll be the go-to compensation & analytics resource for R&D and a key contributor to the broader Total Rewards team, reporting directly to the Sr. Director of Total Rewards. This position will follow a hybrid model, 3 days a week in our NYC office. What you'll be doing: - Compensation Advisory: Serve as the dedicated compensation partner for Forter's R&D organization - Engineering, Product, and Analytics - advising People Partners, Talent Acquisition, and R&D leaders on pay decisions through clear guidance, sound judgment, and a strong command of Forter's compensation philosophy and practices. - Complex Scenario Evaluation: Evaluate nuanced compensation situations including out-of-band offers, retention cases, promotion recommendations, role leveling disputes, and reorganization impacts, partnering with People Partners and leadership to reach defensible, consistent decisions. - Compensation Cycle Execution: Lead

  • Senior Software Engineer, Billing

    Israel - Tel Aviv

    unspecified Salary not disclosed

    Senior Software Engineer, Billing Israel - Tel Aviv About the role: At Forter, "Billing" isn't just about invoices, it's the financial heartbeat of a platform protecting over $500B in annual commerce. As we scale toward our next phase of growth, we are looking for a Senior Engineer to architect the mission critical systems that translate massive data streams into financial reality. We aren't looking for a "maintainer." We are looking for a builder who wants to own the core engine that powers Forter's diverse and expanding product lines. Why you should join us: - Scale that Matters: You'll handle high-volume data across 1 billion+ identities. This is a "zero-error-margin" environment where precision meets massive scale. - AI-First Development: You won't just use AI tools; you'll build them. You will drive continuous efforts to automate complex processes and maintain a custom AI Agent designed to orchestrate billing data and handle automated requests, ensuring our systems remain as fast as they are precise. - High Autonomy, High Impact: The Billing domain is the cornerstone of every new product launch. If you build it, the whole company feels the impact immediately. What you'll be doing: - Design, build, and maintain scalable and resilient systems that handle high-volume data, while collaborating with teammates and individual contributors at Forter - Lead projects from concept to production, ensuring the highest standards of quality and financial integrity. - Work on data-driven initiatives that improve system performance, efficiency, and billing accuracy - Partner with Product and Business stakeholders

  • Account Manager

    United States - New York

    unspecified $100K-$125K

    Account Manager United States - New York About the role: As an Account Manager, you'll be positioned to guide customers in unlocking Forter's full value. Unlike at other companies where Customer Success and Account Management may feel intermediary, Forter empowers its AM's to drive both revenue retention and growth. In this role, you'll forge lasting relationships with client executives, address complex business challenges, and expand partnerships-building business, technical, and relationship skills that accelerate your career. This is position is based in New York City. What you'll be doing: - Serve as the main point of contact for 45-50 customers, managing relationships throughout the customer lifecycle, including renewals and expansions - Own quarterly renewals forecasting, proactively identifying risks and offering solutions to preserve net dollar retention - Identify and track upsell opportunities in Salesforce to increase account value and revenue - Lead QBRs, providing performance insights on fraud trends and industry updates for a portfolio of 45-50 customers - Support customers in using Forter's products effectively through training and platform enablement What you'll need: - Desired experience: 2 years of relevant Account Management/Customer Success/Sales experience managing a book of business containing approximately 50 customers. Startup experience is a plus. - Commercial aptitude: Track record of growing revenue by renewing contracts and expanding accounts through upsells. Experience with an upsell or revenue quota preferred. - Technical aptitude: Capability to learn technical topics and be a technical operator. Not afraid to roll your sleeves up and get in the weeds while understanding complex

  • Senior Sr. Full Stack Engineer II - CX Offering

    Israel - Tel Aviv

    unspecified Salary not disclosed

    Senior Sr. Full Stack Engineer II - CX Offering Israel - Tel Aviv About the Role Forter seeks a highly skilled, motivated Senior Full-Stack Engineer II to join the Customer Experience Offerings (CXO) team. This team delivers and scales Forter's core offerings and agentic experiences, creating smart automation for customers to confidently understand, configure, and optimize their journey. Part of the Customer Experience group, this high-impact, hands-on role involves working across the full application stack-frontend (React, Next.js), backend (Node.js, TypeScript), data pipelines, and platform development. The ideal candidate has deep expertise in full-stack development, large-scale data stores, event-driven pipelines, data models, and high-throughput infrastructure. As a Senior II, you will be a technical leader: owning complex cross-system initiatives, setting the architectural and quality bar, mentoring peers, and collaborating across teams to drive real customer impact. We're investing heavily in Agentic AI and you'll be a central force in shaping how we build it. If you thrive on technical ownership, have a track record of setting the quality and architecture bar for a team, and are energized by building experiences that bring real value to customers - we'd love to meet you. What You'll Be Doing - Act as the go-to technical expert across one or more core areas of the CXO platform, setting the standard for code quality, maintainability, and architecture for the team. - Drive technical decision-making on complex, mission-critical systems. Lead design reviews for large-scale initiatives and contribute to all major architectural decisions within your domain. - Own

  • Senior Strategic Partnerships Manager, AI and Agentic Commerce

    United States - Remote

    remote $180K-$220K

    Senior Strategic Partnerships Manager, AI and Agentic Commerce United States - Remote About the role: As Forter's Senior Strategic Partnerships Manager for AI & Agentic Commerce, you will be responsible for developing and executing a comprehensive business development strategy to accelerate the growth of Forter's AI-powered products across the globe. You will work closely with cross-functional departments to identify partnership opportunities, cultivate strategic alliances, and build relationships with key stakeholders in the e-commerce, AI, and agentic commerce ecosystem. While New York City or London location is preferred, this role can sit remotely, and it reports to the Director of Forter AI. What you'll be doing: - Strategic Planning: Maintain, execute and continue to build upon a strategic business development plan for the AI & agentic commerce business, aligning with the company's overall objectives and growth targets. - Market Analysis: Conduct ongoing market research to identify emerging trends in AI, agentic commerce, and autonomous transaction ecosystems. Use insights to shape the company's market positioning and product development efforts. - Partnership Development: Identify, evaluate, and establish strategic alliances, partnerships, and collaborations which extend the company's reach into AI platform providers, large language model (LLM) developers, agentic commerce enablers, and other relevant players in the AI ecosystem to expand our market presence and reach. - Sales and Revenue Growth: Lead and mentor the sales and customer success teams to drive revenue growth via the AI product portfolio. - Negotiations: Oversee negotiations, contract development, and deal structuring. Ensure favorable terms and mutually beneficial agreements

  • VP, Global Revenue Operations and Enablement

    United States - New York

    unspecified $300K-$330K

    VP, Global Revenue Operations and Enablement United States - New York About the role: Forter is looking for a VP of Revenue Operations & Enablement to own global field operations, sales enablement, and strategic alignment across our Go-To-Market (GTM) organization. Reporting to the Chief Revenue Officer, this leader will play a critical role in scaling Forter's enterprise B2B platform by driving operational excellence, forecasting rigor, and world-class enablement that accelerates sales productivity and execution. The ideal candidate thrives in a high-growth environment that values strategic communication, cross-functional partnership, and measurable results. This role requires deep experience in enterprise B2B SaaS, a strong analytical and operational foundation, and the ability to build scalable best practices across Revenue Operations and Enablement. You will serve as a trusted partner to GTM leadership and the executive team, guiding and influencing large, cross-functional initiatives that support Forter's growth and global expansion. What you'll be doing: - Revenue Operations & Strategy - Own global revenue operations across Sales, Customer Success, and Partnerships, ensuring alignment, consistency, and operational rigor throughout the GTM lifecycle. - Drive continual improvements in bookings forecast accuracy and pipeline management, including operating cadence, inspection frameworks, and executive-level reporting. - Develop and maintain a data-driven, probability-weighted bookings forecast and partner closely with Finance on billings, revenue, and capacity planning. - Provide regular business reviews with Sales Managers, Account Executives, and cross-functional partners to assess opportunity health, surface risks, and reinforce best practices. - Boost sales productivity through customer segmentation, territory design, capacity modeling, and

  • Senior Deal Strategist

    United States - New York

    unspecified $117K-$117K

    Senior Deal Strategist United States - New York About the role: We're looking for an experienced and impact driven professional to join our Global Risk team as a Senior Deal Strategist. In this role, you will take a leading part in shaping risk and commercial decision making across the AMER region. You will work closely with Go-to-Market leadership, bringing strong analytical judgment, business understanding, and a forward-looking perspective to complex opportunities. This role is designed for someone who already has solid experience operating in analytical and commercial environments and is ready to take broader ownership, influence strategy, and act as a trusted partner to Sales, Finance, and regional stakeholders. What you'll be doing: - Own and lead regional risk and analytics initiatives, including exposure analysis, KPI definition, ROI modeling, and value articulation for key merchants - Serve as a senior analytical partner on pricing strategy, margin evaluation, and complex commercial decisions for new and existing opportunities - Lead opportunity level revenue modeling and forecasting, working closely with Sales, Deal Ops, and Finance to support accurate planning - Evaluate deals with a holistic view of merchant needs, competitive positioning, deal structure, and long term value creation - Provide senior level analytical support during the sales process, including participation in strategic prospect discussions and solution shaping - Act as a key connector between regional go to market teams and central Analytics and R&D groups, helping drive alignment, prioritization, and execution What you'll need: - Bachelor's degree in Data Science, Statistics, Economics, Business,

  • Strategic Account Executive

    United States - New York

    unspecified $155K-$175K

    Strategic Account Executive United States - New York Please Note: We are always searching for top talent to join our Sales organization. Currently, we do not have an immediate active opening for our Strategic Sales team in the US, but we are looking to build a network of strong candidates for our future positions. About the role: Forter is expanding rapidly across the U.S., partnering with some of the world's most recognized Fortune 500 brands. We are looking for a Strategic Account Executive to lead new enterprise customer acquisition and drive meaningful revenue growth within a named-account territory. Reporting to the Director of Strategic Sales, this role owns the full enterprise sales cycle-from initial engagement through close-while collaborating closely with Sales Development, Marketing, Solutions Consulting, and Product teams. This is a highly visible role suited for a consultative, outcome-driven seller who thrives in complex, multi-stakeholder environments and operates with integrity, curiosity, and high emotional intelligence. This is an evergreen posting, as we are constantly on the search for top talent for future openings on our Strategic Sales team. What you'll be doing: - Own and grow a named list of Fortune 100 / large enterprise accounts, applying a consultative, MEDDIC-based sales approach - Identify and articulate business pain points related to fraud, abuse, payments, and digital commerce-and position Forter's platform as a strategic solution - Manage the end-to-end enterprise sales process, including discovery, solution design, executive presentations, negotiation, and close - Build and maintain strong relationships with C-level executives, economic

  • Senior Applied AI Engineer

    United Kingdom - London

    unspecified Salary not disclosed

    Senior Applied AI Engineer United Kingdom - London About the role: Forter is looking for a Senior Software Engineer to join the AI Engineering team in a role focused on embedding directly with business teams to drive AI transformation. This role is outward-facing: you will sit alongside GTM and G&A functions - Sales, Marketing, Finance, HR, Legal, Customer Success - and fundamentally alter how these teams operate with AI. Departments outside of R&D are still early in their AI journeys, and they need technically strong partners who can understand their workflows, identify the highest-leverage opportunities, and build the solutions that actually change how work gets done. If you see the value in sitting with a business leader, understanding a painful manual process, and shipping something in a week that saves hundreds of hours, then this role is for you. Why should you join us? This is a unique opportunity to own the end-to-end AI transformation of entire functions, with executive sponsorship and real mandate. You'll be working as part of an incredibly strong team of senior engineers at the forefront of AI. The work revolves around learning the latest tech in AI, and leveraging it to change how hundreds of people across the organization work every day. You'll operate with unusual autonomy: scoping problems directly with function leaders, deciding what to build, shipping it, measuring impact, and iterating. You'll work closely with senior leadership to ensure your work aligns with company strategy, giving you company-wide business impact and visibility. What

  • Senior People Partner

    United States - New York

    unspecified $144K-$168K

    Senior People Partner United States - New York About the role: We are looking for a strategic, commercially-minded Sr. HR Business Partner to support the leaders and teams driving our GTM and G&A functions-including Marketing, Partnerships, Finance, and Legal. This is a high-impact, relationship-led role. You will partner directly with our executive team members-as well as Director+ leaders across their organizations-to shape people strategy, drive organizational effectiveness, and ensure our commercial and G&A functions are set-up to innovate and scale in the AI era. You'll bring a sharp blend of business acumen, HR expertise, and data fluency-grounded in firsthand experience supporting senior executives and revenue-focused teams. Your center of gravity will be strategic partnership, org design, talent, and change-not day-to-day operations. You'll be the go-to People Partner for your business units and a key contributor to the broader People team. What you'll be doing: - Strategic partnership & org design - Act as a trusted thought partner to Directors, VPs, and Executives across G&A and GTM functions, translating business priorities into clear people plans-including org design, role architecture, and workforce planning to support growth and profitability goals. - Challenge and influence leaders with a solution-oriented mindset; join and facilitate leadership forums and planning sessions to bring a people lens into decision-making and connect people strategy to business outcomes, not just HR process. - Talent, performance, and succession planning - Drive end-to-end talent management processes-performance reviews, calibration, talent assessments, and succession planning-using people data (performance, attrition, engagement, exit feedback) to identify

  • Japanese Speaking Customer Success Manager (Japan Market)

    Singapore - Singapore

    unspecified Salary not disclosed

    Japanese Speaking Customer Success Manager (Japan Market) Singapore - Singapore About the role: The Customer Success department is the backbone of everything Forter does, and as a Customer Success Manager, you'll be a key addition to that team. Forter's technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to benefit from that value. We put a great deal of faith in our CSMs, who are responsible not only for customer satisfaction, but also for renewals, expansion, and providing strategic insights. In this role you'll build lasting relationships with client executives, solve complex business challenges, and grow partnerships, all while developing business, technical, and relationship skills that'll be the cornerstone of your future career. What you'll be doing: - Enable a variety of client stakeholders on Forter's portal and technology close to the account going live. Run ongoing training and enablement for clients as well - Quarterback high impact engagements, particularly monthly and quarterly business reviews to communicate Forter's performance and value to client executives - Procure advocacy from your clients in the form of reference calls, case studies, etc. that act as sales accelerators and turn our partners into active promoters - Leverage your client relationships and knowledge of Forter's solution to generate upsell opportunities that you will collaborate with the Sales team on - Own the retention number for your book of business (mostly based in Japan) and oversee the renewal process for expiring client contracts

  • Strategy & Operations Lead

    United States - New York

    unspecified $168K-$200K

    Strategy & Operations Lead United States - New York About the role: Reporting to Forter's Chief of Staff, the Strategy & Operations Lead will serve as a force-multiplier for the Chief of Staff function - driving execution of high-priority cross-functional initiatives, maintaining the operational cadences that keep the leadership team aligned, and supporting the preparation of key moments such as board meetings and quarterly offsites. This is a high-visibility, high-impact role designed for someone who combines sharp analytical thinking with strong execution discipline. You'll work across the entire business, partner directly with senior leaders, and build the operational muscle to grow into roles of increasing strategic scope over time. What you'll be doing: Cross-Functional Project Management - Drive strategic projects: Support end-to-end execution of high-priority, ad hoc strategic projects on behalf of the Chief of Staff and President, managing scope, timelines, and stakeholder coordination from kickoff through completion. - Build execution infrastructure: Develop and maintain structured tracking systems (e.g., project plans, dashboards, status trackers) to provide the Chief of Staff and leadership team with clear visibility into initiative progress and blockers. - Coordinate across the business: Work across Sales, Product, Finance, Marketing, and other functions to surface dependencies, align on priorities, and unblock execution, serving as a connective layer between teams. - Identify and escalate blockers: Quickly diagnose obstacles slowing down key workstreams and surface proposed solutions to the Chief of Staff, with a bias toward action. Management Rhythm & Operating Cadence - Support leadership cadences: Support the Chief of

  • Enterprise Sales Development Representative

    United States - New York

    unspecified $53K-$65K

    Enterprise Sales Development Representative United States - New York About the role: We are looking to build our network of talented and driven Enterprise Sales Development Representatives that thrive in a dynamic sales cycle environment to join our growing team in the future. All SDR's will be based in New York. Successful candidates will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. This role will report to our Sr, Manager, Sales Development. What you'll be doing: - Source highly-qualified opportunities for Account Executives through proactive outreach to assigned accounts, strategizing cross functionally with sales, channel, and marketing on prospecting plans - Work autonomously to explore data resources to research accounts, identify key players, and uncover business problems within large retail enterprises - Deliver compelling messages, both written and verbal, to generate interest - Conduct initial discovery conversations with Finance, eCommerce, and Payments Executives in targeted accounts - Understand customer needs and requirements and effectively articulate how Forter can partner to solve them - Provide insight into an organization's structure, with ability to successfully identify decision makers What you'll need: The ideal candidate will possess strong organizational skills, attention to detail, and communication skills. A strong candidate is flexible with change, comfortable in a fast-paced environment, and eager to advance their career in sales. - A Bachelor's degree or equivalent work experience - 6-12 months of previous business experience highly preferred - Excellent written and verbal communication skills to be effective in positioning a clear,