Forter jobs

General Application (United States) United States - Remote If you're interested in joining Forter but don't see an opportunity that you'd like to apply to, you came to the right place! Send us your resume and some information on what you have that we need. Since this is not a current job posting, we will not be checking it with the same frequency as our current open position. For this reason, we will not send rejection emails from this posting. We'll keep your information on file and will reach out if we find a match! About Us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values . We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can

General Application (United Kingdom) United Kingdom - Remote If you're interested in joining Forter but don't see an opportunity that you'd like to apply to, you came to the right place! Send us your resume and some information on what you have that we need. Since this is not a current job posting, we will not be checking it with the same frequency as our current open position. For this reason, we will not send rejection emails from this posting. We'll keep your information on file and will reach out if we find a match! About Us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values . We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can

Sr. Corporate Development Manager United States - New York About the role: Forter is entering a phase of increased focus on inorganic growth, strategic partnerships and new value creation opportunities, as part of our broader strategy to become the trust engine for agentic commerce. As Senior Corporate Development Manager , you will own the end-to-end corporate development agenda - across acquisitions, strategic partnerships and emerging data monetization opportunities - working in close collaboration with business leaders across Forter. This role serves as the central point of ownership and coordination for evaluating and executing strategic opportunities, while leveraging deep subject-matter expertise across Forter. You will partner closely with the SVP - Business Development, the executive team, and business unit leaders to ensure Forter consistently identifies, prioritizes, and executes high-impact opportunities that accelerate our long-term strategy. What you'll be doing: - Collaborate with SVP - BD and business unit leaders across Forter to source and evaluate potential acquisition and partnership opportunities, aligning with Forter's business objectives. - Establish M&A Playbooks : Build Forter's formal M&A infrastructure, including standardized frameworks for "build/buy/partner" decisions, due diligence process, and post-merger integration templates. - Develop and maintain a clear build / buy / partner framework, aligned with Forter's product roadmap, AI strategy, and long-term product vision. - Maintain a deep understanding of the agentic commerce, fraud, identity, and payments ecosystems. - Build and manage a prioritized pipeline of potential acquisitions, acquihires, and strategic partnerships, and work cross-functionally to develop strategic rationales and investment theses for opportunities.

Senior Software Engineer, Disputes Israel - Tel Aviv About the role Forter is looking for a Senior II Back-End Engineer to help build the systems at the heart of our Chargeback & Disputes Management product - one of Forter's standout market offerings. Chargebacks are meant to protect consumers, letting people reclaim funds for fraudulent charges or disputed purchases. But the same mechanism is routinely exploited by bad actors, draining revenue from the businesses behind the products people love. Our Disputes team fights back, building the technology that recovers that revenue and protects our customers' growth at scale. This is a hands-on, high-impact role. You'll design and own resilient backend services that ingest chargeback data from dozens of payment providers, automate dispute submission, and keep it all accurate under heavy throughput. You'll work closely with product, partnerships, and engineers across the company to take complex problems from idea to production. If you're driven by ownership, energized by hard technical problems, and want your work to have a direct, measurable impact, we'd love to hear from you. What y ou'll be doing: - Develop a fully automated disputes orchestration platform to prevent, deflect, and recover chargebacks to reduce revenue loss. The system will support generating millions of dollars in yearly revenue, remove friction, and streamline obsolete operational processes. - Build and maintain a high-performing, scalable chargeback management system handling tens of thousands of requests daily, originating from various input sources and reporting at changing rates. - Design and build agentic workflows that

Senior Software Engineer , AI Israel - Tel Aviv About the role: Forter is looking for a Senior Software Engineer to join a strong and dynamic AI Engineering team . We are the focal point for AI initiatives in Forter, striving to constantly bring innovation and leverage AI capabilities across all company teams and products. Today, AI is central to how Forter operates, across the entire organization. It allows us to move fast and release features at a rapid pace, empowers non-technical Forterians to utilize AI tools for increased efficiency, and provides the backdrop for much of the innovation currently occurring in the company. If this kind of working environment sounds exciting to you, if you understand that Engineering is about building the most effective and elegant solution within a given set of constraints - consider applying for this position. Why should you join us? This is a great opportunity to be at the cutting edge of the AI revolution, helping to shape and build the AI platform for the future. Together, we'll build infrastructure for autonomous and interactive agents, enact AI guardrails and evaluation frameworks to ensure performance and safety, and implement state-of-the-art AI and Agentic patterns. This role presents a unique opportunity to enter the AI domain. For those with some experience in AI infrastructure, it offers the chance to grow within a team that is evolving Forter from the AI experimentation phase to building and leveraging AI-powered products. What you will be doing: - Design, build, and

Senior Software Engineer ll, Decision Engineering Israel - Tel Aviv About the role: Forter is looking for a Senior Software Engineer to join our Decision Engineering team. The group is responsible for the real-time, low-latency infrastructure that powers Forter's fraud decisions and external APIs. Our systems process billions of requests every day, ensuring high availability, security, and performance at global scale. In this role, you'll work on core backend components such as our decision engine, ingestion and enrichment pipelines, schema management systems, and self-serve API platform. The software you build will power critical business decisions and directly serve some of the world's largest merchants. This is a high-impact, high-ownership position for an engineer who thrives on solving complex distributed systems challenges, cares deeply about production-grade quality, and wants to shape the foundation of Forter's decisioning platform. What you'll be doing: - Design, build, and scale backend systems that power Forter's real-time decisioning and APIs. - Own projects end-to-end - from design and implementation to production rollout and monitoring. - Ensure systems are low-latency, fault-tolerant, and high-throughput across distributed environments. - Enhance observability, reliability, and developer experience through strong operational and tooling practices. - Collaborate with Product, analysts, data scientists, and infrastructure teams to drive innovation across Forter's decision ecosystem. - Participate in technical discussions and customer interactions, providing expertise and clear communication when supporting enterprise integrations. What you'll need: - 6+ years of experience building backend systems in large-scale production environments - Strong programming skills in Python, Java, Kotlin, or

Senior Software AI Engineer United Kingdom - London About the role: Forter is looking for a Senior Software Engineer to join a strong and dynamic AI Engineering team . We are the focal point for AI initiatives in Forter, striving to constantly bring innovation and leverage AI capabilities across all company teams and products. Today, AI is central to how Forter operates, across the entire organization. It allows us to move fast and release features at a rapid pace, empowers non-technical Forterians to utilize AI tools for increased efficiency, and provides the backdrop for much of the innovation currently occurring in the company. If this kind of working environment sounds exciting to you, if you understand that Engineering is about building the most effective and elegant solution within a given set of constraints - consider applying for this position. Why should you join us? This is a great opportunity to be at the cutting edge of the AI revolution, helping to shape and build the AI platform for the future. Together, we'll build infrastructure for autonomous and interactive agents, enact AI guardrails and evaluation frameworks to ensure performance and safety, and implement state-of-the-art AI and Agentic patterns. This role presents a unique opportunity to enter the AI domain. For those with some experience in AI infrastructure, it offers the chance to grow within a team that is evolving Forter from the AI experimentation phase to building and leveraging AI-powered products. What you will be doing: - Design, build, and maintain

Senior Software Engineer, Billing Israel - Tel Aviv About the role: At Forter, "Billing" isn't just about invoices, it's the financial heartbeat of a platform protecting over $500B in annual commerce. As we scale toward our next phase of growth, we are looking for a Senior Engineer to architect the mission critical systems that translate massive data streams into financial reality. We aren't looking for a "maintainer." We are looking for a builder who wants to own the core engine that powers Forter's diverse and expanding product lines. Why you should join us: - Scale that Matters: You'll handle high-volume data across 1 billion+ identities. This is a "zero-error-margin" environment where precision meets massive scale. - AI-First Development: You won't just use AI tools; you'll build them. You will drive continuous efforts to automate complex processes and maintain a custom AI Agent designed to orchestrate billing data and handle automated requests, ensuring our systems remain as fast as they are precise. - High Autonomy, High Impact: The Billing domain is the cornerstone of every new product launch. If you build it, the whole company feels the impact immediately. What you'll be doing: - Design, build, and maintain scalable and resilient systems that handle high-volume data, while collaborating with teammates and individual contributors at Forter - Lead projects from concept to production, ensuring the highest standards of quality and financial integrity. - Work on data-driven initiatives that improve system performance, efficiency, and billing accuracy - Partner with Product and Business stakeholders

Senior Product Manager - Fraud and Abuse United States - New York About the role: Forter's Fraud and Abuse product team is at the heart of developing Forter's core offering, enabling businesses to make trust decisions about their customers through the entire customer journey. We are looking for a Senior Product Manager based in New York City (hybrid) to join our Offerings Group. This is a unique opportunity to own a high-impact domain end-to-end - from return abuse and refund fraud to coupon exploitation and loyalty manipulation. You'll shape the product roadmap, build the GTM narrative, and work directly with merchants who deal with these problems every day. You'll develop new features alongside our R&D teams (Engineering and Analytics), build the positioning and packaging alongside our Marketing team, and gather direct feedback from our GTM teams and customers globally on their needs. If you've lived these problems from the merchant side and you're ready to own the product that solves them, this role was built for you. What you'll be doing: - Roadmap & Strategy: Work closely with the Fraud and Abuse Director (based in Tel Aviv) to define and shape the product roadmap - what gets built, what gaps exist, and what the market needs next. You are the internal expert on how abuse actually works inside a retailer, and you'll translate that expertise into product strategy. - Feature Release Leadership: Lead the end-to-end release process for new features and capabilities - from internal training to monitoring initial adoption

Senior Analyst, Compensation United States - New York About the role: We are looking for a sharp, analytically-driven Sr. Analyst to serve as the dedicated compensation & analytics partner for Forter's R&D organization - Engineering, Product, and Analytics. This is a high-impact, advisory role. You will work directly with R&D leaders, Talent Acquisition, and People Partners to support hiring, retention, and career growth through clear compensation guidance, consistent job architecture, and well-run comp cycles. You'll bring a strong command of compensation fundamentals, a talent for translating data into decisions, and the credibility to influence pay outcomes across a complex technical organization. Your center of gravity will be compensation & analytics partnership, market intelligence, and program execution - not back-office administration. You'll be the go-to compensation & analytics resource for R&D and a key contributor to the broader Total Rewards team, reporting directly to the Sr. Director of Total Rewards. This position will follow a hybrid model, 3 days a week in our NYC office. What you'll be doing: - Compensation Advisory: Serve as the dedicated compensation partner for Forter's R&D organization - Engineering, Product, and Analytics - advising People Partners, Talent Acquisition, and R&D leaders on pay decisions through clear guidance, sound judgment, and a strong command of Forter's compensation philosophy and practices. - Complex Scenario Evaluation: Evaluate nuanced compensation situations including out-of-band offers, retention cases, promotion recommendations, role leveling disputes, and reorganization impacts, partnering with People Partners and leadership to reach defensible, consistent decisions. - Compensation Cycle Execution: Lead

People Programs Manager United States - New York About the role: Reporting to the Senior Director, Talent Acquisition and Culture, the People Programs Manager will own and evolve the programs and moments that shape how people feel about working at Forter. This is a strategic IC role focused on driving recognition, culture, events, swag, and DEI initiatives while partnering cross-functionally to amplify Forter's employer brand and Employee Value Proposition. You'll sit on the People team and operate at the intersection of culture, communications, and community, touching every layer of the employee lifecycle from day one through long tenure. You'll own your programs end-to-end, set the vision, manage vendors and budgets, and bring creative thinking to how we show up for our people globally and locally. What you'll be doing: Employee Experience Programs - Design and improve core EX programs: Own and continuously evolve recognition, milestone moments, onboarding experiences, and culture moments, ensuring they land with impact across a global workforce. - Shape the global events cadence: Partner with local employee experience teams to develop and evolve a global events calendar, ensuring consistency of experience while preserving local relevance across geographies. - Develop and manage the swag program: Lead Forter's swag strategy end-to-end, including vendor selection, inventory management, quality standards, and distribution for employees, candidates, and new hires. - Connect programs to company momentum: Design and activate recognition and celebration moments tied to company milestones and wins, from new client launches to product achievements, ensuring employees feel the impact of the

Senior People Partner United States - New York About the role: We are looking for a strategic, commercially-minded Sr. HR Business Partner to support the leaders and teams driving our GTM and G&A functions-including Marketing, Partnerships, Finance, and Legal. This is a high-impact, relationship-led role. You will partner directly with our executive team members-as well as Director+ leaders across their organizations-to shape people strategy, drive organizational effectiveness, and ensure our commercial and G&A functions are set-up to innovate and scale in the AI era. You'll bring a sharp blend of business acumen, HR expertise, and data fluency-grounded in firsthand experience supporting senior executives and revenue-focused teams. Your center of gravity will be strategic partnership, org design, talent, and change-not day-to-day operations. You'll be the go-to People Partner for your business units and a key contributor to the broader People team. What you'll be doing: - Strategic partnership & org design - Act as a trusted thought partner to Directors, VPs, and Executives across G&A and GTM functions, translating business priorities into clear people plans-including org design, role architecture, and workforce planning to support growth and profitability goals. - Challenge and influence leaders with a solution-oriented mindset; join and facilitate leadership forums and planning sessions to bring a people lens into decision-making and connect people strategy to business outcomes, not just HR process. - Talent, performance, and succession planning - Drive end-to-end talent management processes-performance reviews, calibration, talent assessments, and succession planning-using people data (performance, attrition, engagement, exit feedback) to identify

Senior Customer Success Manager United Kingdom - London About the role: The Customer Success department is the backbone of Forter. As a Senior CSM, you are a key commercial lead responsible for the health, retention, and growth of our strategic accounts. We put a great deal of faith in our CSMs, who own not only customer satisfaction but also renewals, expansion, and strategic ROI . In this role, you'll build lasting executive relationships and solve complex business challenges, developing the commercial and technical skills that will be the cornerstone of your future career. What you'll be doing: - Own the Renewal Lifecycle: Act as the primary commercial owner for your book of business, managing the end-to- end renewal process and hitting retention targets. - Drive Net Revenue Growth: Identify and qualify upsell opportunities within your accounts, collaborating with Sales to expand Forter's footprint. - Quarterback Executive Value: Lead MBRs and QBRs to communicate Forter's performance, ROI, and strategic impact to client stakeholders. - Strategic Advocacy: Convert client success into commercial momentum by securing references and case studies that serve as sales accelerators. - Product & Roadmap Influence: Translate client business needs into actionable insights for our Product and leadership teams to help shape the company roadmap. - Data Hygiene: Maintain accurate data within internal systems to ensure leadership has real-time visibility into the commercial health of your portfolio. What you'll need: - 5+ years of post-live, client-facing CS experience with a proven track record of managing renewals and hitting retention

Account Manager United States - New York About the role: As an Account Manager, you'll be positioned to guide customers in unlocking Forter's full value. Unlike at other companies where Customer Success and Account Management may feel intermediary, Forter empowers its AM's to drive both revenue retention and growth. In this role, you'll forge lasting relationships with client executives, address complex business challenges, and expand partnerships-building business, technical, and relationship skills that accelerate your career. This is position is based in New York City. What you'll be doing: - Serve as the main point of contact for 45-50 customers, managing relationships throughout the customer lifecycle, including renewals and expansions - Own quarterly renewals forecasting, proactively identifying risks and offering solutions to preserve net dollar retention - Identify and track upsell opportunities in Salesforce to increase account value and revenue - Lead QBRs, providing performance insights on fraud trends and industry updates for a portfolio of 45-50 customers - Support customers in using Forter's products effectively through training and platform enablement What you'll need: - Desired experience: 2 years of relevant Account Management/Customer Success/Sales experience managing a book of business containing approximately 50 customers. Startup experience is a plus. - Commercial aptitude: Track record of growing revenue by renewing contracts and expanding accounts through upsells. Experience with an upsell or revenue quota preferred. - Technical aptitude: Capability to learn technical topics and be a technical operator. Not afraid to roll your sleeves up and get in the weeds while understanding complex

Fraud Analyst Israel - Tel Aviv About the role: As a Fraud Analyst at Forter , you will be responsible for one of the most critical assets in the company: maintaining the accuracy, reliability, and performance of what is widely considered the leading e-commerce fraud decisioning system in the industry. You will be expected to think analytically and creatively, constantly improving how we identify fraud and protect legitimate customers. Your work will focus on solving real and evolving business challenges faced by some of the world's largest and most advanced online retailers. In this role, you will also have direct exposure to key customers, providing analytical insights and helping tailor solutions to their specific needs. This position has strong technical and analytical depth, but prior coding experience is not required. We believe great analysts can learn the technical tools they need as part of the role through structured training and hands-on work. We hire across multiple levels and adjust the scope and level of ownership based on what we learn during the interview process. You will join a dynamic, high bar department with a strong culture of excellence, curiosity, and ownership. We work in an informal and collaborative environment where people learn fast and ideas matter. The role offers meaningful growth opportunities, with clear paths toward both senior individual contributor and managerial roles, allowing you to shape your career based on your strengths. Your work will directly impact Forter's product, protect millions of customers, and help shape the future of

Principal Customer Success Manager United Kingdom - London About the role: The Customer Success department is the backbone of Forter. As a Principal CSM, you are a key commercial lead responsible for the health, retention, and growth of our strategic accounts. We put a great deal of faith in our CSMs, who own not only customer satisfaction but also renewals, expansion, and strategic ROI . In this role, you'll build lasting executive relationships and solve complex business challenges, developing the commercial and technical skills that will be the cornerstone of your future career. What you'll be doing: - Own the Renewal Lifecycle: Act as the primary commercial owner for your book of business, managing the end-to- end renewal process and hitting retention targets. - Drive Net Revenue Growth: Identify and qualify upsell opportunities within your accounts, collaborating with Sales to expand Forter's footprint. - Quarterback Executive Value: Lead MBRs and QBRs to communicate Forter's performance, ROI, and strategic impact to client stakeholders. - Strategic Advocacy: Convert client success into commercial momentum by securing references and case studies that serve as sales accelerators. - Product & Roadmap Influence: Translate client business needs into actionable insights for our Product and leadership teams to help shape the company roadmap. - Data Hygiene: Maintain accurate data within internal systems to ensure leadership has real-time visibility into the commercial health of your portfolio. What you'll need: - 7+ years of post-live, client-facing CS experience with a proven track record of managing renewals and hitting retention

General Application (Israel) Israel - Tel Aviv If you're interested in joining Forter but don't see an opportunity that you'd like to apply to, you came to the right place! Send us your resume and some information on what you have that we need. Since this is not a current job posting, we will not be checking it with the same frequency as our current open position. For this reason, we will not send rejection emails from this posting. We'll keep your information on file and will reach out if we find a match! About Us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values . We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have

Strategic Account Executive United States - New York Please Note: We are always searching for top talent to join our Sales organization. Currently, we do not have an immediate active opening for our Strategic Sales team in the US, but we are looking to build a network of strong candidates for our future positions. About the role: Forter is expanding rapidly across the U.S., partnering with some of the world's most recognized Fortune 500 brands. We are looking for a Strategic Account Executive to lead new enterprise customer acquisition and drive meaningful revenue growth within a named-account territory. Reporting to the Director of Strategic Sales, this role owns the full enterprise sales cycle-from initial engagement through close-while collaborating closely with Sales Development, Marketing, Solutions Consulting, and Product teams. This is a highly visible role suited for a consultative, outcome-driven seller who thrives in complex, multi-stakeholder environments and operates with integrity, curiosity, and high emotional intelligence. This is an evergreen posting, as we are constantly on the search for top talent for future openings on our Strategic Sales team. What you'll be doing: - Own and grow a named list of Fortune 100 / large enterprise accounts, applying a consultative, MEDDIC-based sales approach - Identify and articulate business pain points related to fraud, abuse, payments, and digital commerce-and position Forter's platform as a strategic solution - Manage the end-to-end enterprise sales process, including discovery, solution design, executive presentations, negotiation, and close - Build and maintain strong relationships with C-level executives, economic

Enterprise Sales Development Representative United States - New York About the role: We are looking to build our network of talented and driven Enterprise Sales Development Representatives that thrive in a dynamic sales cycle environment to join our growing team in the future. All SDR's will be based in New York. Successful candidates will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. This role will report to our Sr, Manager, Sales Development. What you'll be doing: - Source highly-qualified opportunities for Account Executives through proactive outreach to assigned accounts, strategizing cross functionally with sales, channel, and marketing on prospecting plans - Work autonomously to explore data resources to research accounts, identify key players, and uncover business problems within large retail enterprises - Deliver compelling messages, both written and verbal, to generate interest - Conduct initial discovery conversations with Finance, eCommerce, and Payments Executives in targeted accounts - Understand customer needs and requirements and effectively articulate how Forter can partner to solve them - Provide insight into an organization's structure, with ability to successfully identify decision makers What you'll need: The ideal candidate will possess strong organizational skills, attention to detail, and communication skills. A strong candidate is flexible with change, comfortable in a fast-paced environment, and eager to advance their career in sales. - A Bachelor's degree or equivalent work experience - 6-12 months of previous business experience highly preferred - Excellent written and verbal communication skills to be effective in positioning a clear,

Technical Support Engineer Japan - Tokyo About the role: As a Technical Support Engineer at Forter, you will play a critical role in ensuring the success and satisfaction of our customers by providing expert-level support and proactive solutions. You will take ownership of complex customer issues, mentor team members, and contribute to the continuous improvement of our support processes. As a member of the team, you will act as a key knowledge center where your expertise will help shape best practices, standardize documentation, and ensure the highest level of service for our customers. This role requires deep analytical expertise and a proactive approach to problem-solving. You will also be responsible for identifying and implementing automation opportunities, handling escalations and incidents, improving response times, and developing strategies to enhance the customer experience. What you'll be doing: - Analyze and interpret data related to online transactions as it relates to Forter's AI model to understand decisioning and key fraud indicators. - Interact directly with merchants/customers via ticketing system and phone to explain AI model decisions, broken down into fundamental business terms. - Partner with our Analytics team to provide direct input from customers to update our model, improve precision, and accommodate merchant-specific requests. - Educate customers about the capabilities of Forter's Policy Builder product and empower their users to adopt and implement robust policies within the confines of Forter best practices - Oversee and maintain merchant business rules related to hard-coded rules within the Forter model. - Draft and publish knowledge base

Japanese Speaking Technical Support Engineer Singapore - Singapore About the role: As a Technical Support Engineer at Forter, you will play a critical role in ensuring the success and satisfaction of our customers by providing expert-level support and proactive solutions. You will take ownership of complex customer issues, mentor team members, and contribute to the continuous improvement of our support processes. As a member of the team, you will act as a key knowledge center where your expertise will help shape best practices, standardize documentation, and ensure the highest level of service for our customers. This role requires deep analytical expertise and a proactive approach to problem-solving. You will also be responsible for identifying and implementing automation opportunities, handling escalations and incidents, improving response times, and developing strategies to enhance the customer experience. What you'll be doing: - Analyze and interpret data related to online transactions as it relates to Forter's AI model to understand decisioning and key fraud indicators. - Interact directly with merchants/customers via ticketing system and phone to explain AI model decisions, broken down into fundamental business terms. - Partner with our Analytics team to provide direct input from customers to update our model, improve precision, and accommodate merchant-specific requests. - Educate customers about the capabilities of Forter's Policy Builder product and empower their users to adopt and implement robust policies within the confines of Forter best practices - Oversee and maintain merchant business rules related to hard-coded rules within the Forter model. - Draft and publish

General Application (Singapore) Singapore - Singapore If you're interested in joining Forter but don't see an opportunity that you'd like to apply to, you came to the right place! Send us your resume and some information on what you have that we need. Since this is not a current job posting, we will not be checking it with the same frequency as our current open position. For this reason, we will not send rejection emails from this posting. We'll keep your information on file and will reach out if we find a match! About Us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values . We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized

VP, Global Revenue Operations and Enablement United States - New York About the role: Forter is looking for a VP of Revenue Operations & Enablement to own global field operations, sales enablement, and strategic alignment across our Go-To-Market (GTM) organization. Reporting to the Chief Revenue Officer, this leader will play a critical role in scaling Forter's enterprise B2B platform by driving operational excellence, forecasting rigor, and world-class enablement that accelerates sales productivity and execution. The ideal candidate thrives in a high-growth environment that values strategic communication, cross-functional partnership, and measurable results. This role requires deep experience in enterprise B2B SaaS, a strong analytical and operational foundation, and the ability to build scalable best practices across Revenue Operations and Enablement. You will serve as a trusted partner to GTM leadership and the executive team, guiding and influencing large, cross-functional initiatives that support Forter's growth and global expansion. What you'll be doing: - Revenue Operations & Strategy - Own global revenue operations across Sales, Customer Success, and Partnerships, ensuring alignment, consistency, and operational rigor throughout the GTM lifecycle. - Drive continual improvements in bookings forecast accuracy and pipeline management, including operating cadence, inspection frameworks, and executive-level reporting. - Develop and maintain a data-driven, probability-weighted bookings forecast and partner closely with Finance on billings, revenue, and capacity planning. - Provide regular business reviews with Sales Managers, Account Executives, and cross-functional partners to assess opportunity health, surface risks, and reinforce best practices. - Boost sales productivity through customer segmentation, territory design, capacity modeling, and

Senior Strategic Partnerships Manager, AI and Agentic Commerce United States - Remote About the role: As Forter's Senior Strategic Partnerships Manager for AI & Agentic Commerce, you will be responsible for developing and executing a comprehensive business development strategy to accelerate the growth of Forter's AI-powered products across the globe. You will work closely with cross-functional departments to identify partnership opportunities, cultivate strategic alliances, and build relationships with key stakeholders in the e-commerce, AI, and agentic commerce ecosystem. While New York City or London location is preferred, this role can sit remotely, and it reports to the Director of Forter AI. What you'll be doing: - Strategic Planning: Maintain, execute and continue to build upon a strategic business development plan for the AI & agentic commerce business, aligning with the company's overall objectives and growth targets. - Market Analysis: Conduct ongoing market research to identify emerging trends in AI, agentic commerce, and autonomous transaction ecosystems. Use insights to shape the company's market positioning and product development efforts. - Partnership Development: Identify, evaluate, and establish strategic alliances, partnerships, and collaborations which extend the company's reach into AI platform providers, large language model (LLM) developers, agentic commerce enablers, and other relevant players in the AI ecosystem to expand our market presence and reach. - Sales and Revenue Growth: Lead and mentor the sales and customer success teams to drive revenue growth via the AI product portfolio. - Negotiations: Oversee negotiations, contract development, and deal structuring. Ensure favorable terms and mutually beneficial agreements