FewerJobs.
Employers

Employer profile

Brilliant Earth

35 open roles indexed with location, benefit, and apply-link signals where available.

ATS: greenhouse

Open roles

Showing the most recent indexed roles for this employer.

Search all matching jobs

  • Security & Operations Coordinator (Part Time)

    Secaucus, NJ

    onsite $21-$25/hr

    Security & Operations Coordinator (Part Time) Secaucus, NJ Security & Operations Coordinator (Part Time) Position Overview: The Security & Operations Coordinator supp orts daily security operations and on-site facilities coordination at the Brilliant Earth Distribution Center . Reporting to the Corporate Security Manager, this role serves as a key point of contact for employees, visitors and vendors , ensuring a productive and secure atmosphere . The Security & Operations Coordinator maintain s a safe environment for employees, safeguar ds company assets, enforc es security policies, oversee s third-party vendor work , and ensur es physical security systems function properly. This is a part-time role based in our Secaucus, NJ facility. The ideal candidate w ill work 10-hour day shifts 2 days a week, following a set schedule . The targeted hourly range for this position is $ 21 /hour - $ 25 /hour . This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Build and maintain collaborative working relationships with on-site DC employees, the Security Team, Retail Operations, and third-party vendors - On-Site Security Operations & Access Management: - Provide on-site security coverage at the Distribution Center during scheduled shifts - Manage visitor check-in via the Eden system; verify identities and notify hosts - Enforce entry/exit procedures for employees, visitors, and deliveries; route packages to the receiving dock and food deliveries to the exterior door - Issue, track, and reconcile daily guest fobs with accurate sign-out records - Conduct

  • Merchandising Coordinator, Fine Jewelry

    Remote

    remote Salary not disclosed

    Merchandising Coordinator, Fine Jewelry Remote Merchandising Coordinator, Fine Jewelry Merchandising - Remote Position Overview: We are looking for a detail-oriented Merchandising Coordinator to join our Merchandising team and support the growth of our Fine Jewelry business. The ideal candidate brings a genuine appreciation for fine jewelry craftsmanship and design, paired with strong analytical instincts and a collaborative spirit. In this role, you will support product lifecycle and launch initiatives across cross-functional teams - including Design, Production, Planning, Ecommerce, and Marketing - ensuring a seamless product experience across all customer touchpoints. Key responsibilities include: - Run regular business reporting to evaluate product and category performance, including growth, mix and profitability. - Support team members across all stages of the product lifecycle from line plan to launch, assisting on collection briefing, design brainstorm, costing, and downstream product launch initiatives. - Conduct competitor reviews to monitor trends, pricing, promotional activity, and product introductions. - Participate in the product development process, partnering with category merchants to build product assortments that support sales and growth plans. - Maintain accurate SKU attribute and pricing information. - Collaborate with cross functional teams, including production, operations, marketing, and site merchandising to launch new product and drive category performance. Specific qualifications include: - BA degree or equivalent, preferred - 2 years of analytical experience or corporate merchandising experience in a consumer-based retail environment. - Excellent analytical and problem-solving skills. Ability to synthesize data in Excel through the use of pivot tables and lookup functions to understand business trends and

  • Operations Assistant - Inventory

    Secaucus, NJ

    unspecified Salary not disclosed

    Operations Assistant - Inventory Secaucus, NJ Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Receive product and enter product details into our internal system - Perform quality assurance checks on incoming and outgoing product - Review orders to ensure they are ready to ship to customers - Support customer care team via phone and email with any product-related escalations - Complete a high volume of data entry within a specified time frame, ensuring accuracy - Meet goals and targets as assigned by leadership - Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail What You Have: - A drive to exceed goals. You love a good challenge!

  • Assistant Manager, Quality Assurance

    Secaucus, NJ

    unspecified $70K-$80K

    Assistant Manager, Quality Assurance Secaucus, NJ Quality Assurance Assistant Manager - Secaucus, NJ We are seeking a results-driven, innovative, and passionate leader to serve in the role of Assistant Operations Manager within our Quality Assurance Operations team for Brilliant Earth. The primary objectives of this position are to maximize efficiency, quality, and customer experience critical to Brilliant Earth's success, while developing strong vendor relationships and maintaining customer delivery timelines. You will be responsible for ensuring items and finished product meet Brilliant Earth's quality standards while supporting the timely flow of customer orders from receipt through final delivery, ensuring customer orders are received, processed, inspected for quality and shipped in an accurate and timely manner according to order specifications and delivery expectations. You will be an instrumental leader of our operations team, which is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The ideal person for this role thrives in fast-paced startup environments and has demonstrated an ability to be effective with finite resources. We have a social and environmental mission at the core of our company and are looking for someone who is enthusiastic about helping us achieve our social goals, as well as our business goals. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality, craftsmanship, and on-time delivery This role is in-office at our Secaucus location. The targeted budget for this position

  • Jewelry Stylist

    Boston, MA

    unspecified $20-$22/hr

    Jewelry Stylist Boston, MA Jewelry Stylist - Boston, MA, Newbury St Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our Newbury St. showrooms. The targeted budget for this position is $20-22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: - Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options. - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. - Guide customers to purchase, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets. - Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product. - Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry. - Conduct post-sale appointments to

  • Jewelry Sales Stylist (Part Time)

    Beverly Hills, CA

    unspecified $22-$24/hr

    Jewelry Sales Stylist (Part Time) Beverly Hills, CA Jewelry Sales Stylist (Part-time) - Beverly Hills, CA Our part-time Jewelry Sales Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person at our Beverly Hills, CA location. Candidates must be at least 21 years of age. The targeted budget for this position is $22-$24 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: - Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options. - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. - Guide customers to purchase, creating memorable and personalized experiences for each customer. - Deliver an elevated front-of-house experience that creates a celebration destination for couples exploring fine jewelry. - Assist with beverage and hospitality offerings, including preparing and serving coffee, tea, cocktails, curated snacks, and champagne for purchase celebrations. - Provide warm, personalized service by incorporating curated details and interactive moments

  • Showroom Operations Coordinator

    New York, NY

    unspecified $24-$26/hr

    Showroom Operations Coordinator New York, NY Showroom Coordinator - Brooklyn, NY Our Showroom Coordinator is dedicated to providing an exceptional experience for every Brilliant Earth customer while aiding fulfillment and operational needs. The goal of the Brilliant Earth team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers' lives. The team operates in a fast-paced environment and is the engine which drives our company. As a team member, you will be supporting daily operations at our Williamsburg location. In addition, you will serve as the face of the company while greeting customers and ensuring the best possible experience when visiting our showrooms. Curious about a day in the life? Learn more on our blog here or learn about Oval Diamonds from Kelly, our SF team member, here ! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Williamsburg, Brooklyn showroom location. The targeted budget for this position is $24-$26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Create memorable and personalized experiences for Brilliant Earth customers by providing exceptional service and creating a welcoming environment during their visits to our showroom. - Greet and welcome guests with enthusiasm, warmth and professionalism. - Send and receive product from our NJ headquarters and external vendors while reconciling inventory within our computer system. - Facilitate order fulfillment, including preparing and

  • Showroom Experience Host (Part Time)

    San Antonio, TX

    unspecified Salary not disclosed

    Showroom Experience Host (Part Time) San Antonio, TX Showroom Experience Host (Part-Time) - San Antonio, TX As a Showroom Experience Host at Brilliant Earth, you will play a key role in creating an elevated, seamless experience for every guest who visits our showroom. This role is ideal for someone who thrives in a hospitality-focused environment, is detail-oriented, and takes pride in maintaining a polished, organized and welcoming space. You'll work closely to support our showroom leadership and sales consultants to ensure every customer experience reflects our joyful, luxury brand. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person based out of our San Antonio, TX Showroom. The targeted budget for this position is $18 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: Hospitality & Client Experience - Assist with in-showroom beverage service, including preparing and serving coffee, water, and champagne, as well as clearing and cleaning dishes and glasses. - Proactively greet, check-in, and assist customers with warmth, enthusiasm, and professionalism, creating a memorable and welcoming environment. - Assist walk-in clients by matching them with an available sales representative, or scheduling a return visit. - Support showroom events and special appointments, including set up and clean up. - Gracefully enforce policies within the showroom to ensure a safe and pleasant experience for all guests, and security of goods. Visual Presentation & Showroom Operations - Maintain luxury showroom appearance,

  • Retail Operations Coordinator

    Baltimore, MD

    unspecified $20-$22/hr

    Retail Operations Coordinator Baltimore, MD Showroom Coordinator - Baltimore, MD Our Showroom Coordinator is dedicated to providing an exceptional experience for every Brilliant Earth customer while aiding fulfillment and operational needs. The goal of the Brilliant Earth team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers' lives. The team operates in a fast-paced environment and is the engine which drives our company. As a team member, you will be supporting daily operations at our Baltimore location. In addition, you will serve as the face of the company while greeting customers and ensuring the best possible experience when visiting our showrooms. Curious about a day in the life? Learn more on our blog here or learn about Oval Diamonds from Kelly, our SF team member, here ! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Baltimore, MD location. The targeted budget for this position is $20-$22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Create memorable and personalized experiences for Brilliant Earth customers by providing exceptional service and creating a welcoming environment during their visits to our showroom. - Greet and welcome guests with enthusiasm, warmth and professionalism. - Send and receive product from our NJ headquarters and external vendors while reconciling inventory within our computer system. - Facilitate order fulfillment, including preparing and packaging customer

  • Jewelry Stylist (Part-time)

    Miami, FL

    unspecified $18-$20/hr

    Jewelry Stylist (Part-time) Miami, FL Jewelry Stylist (Part-time) - Miami, FL Our part-time Jewelry Sales Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person at our Miami, FL. The targeted budget for this position is $18 - 20 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: - Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options. - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. - Guide customers to purchase, creating memorable and personalized experiences for each customer. - Deliver an elevated front-of-house experience that creates a celebration destination for couples exploring fine jewelry. - Assist with beverage and hospitality offerings, including preparing and serving coffee, tea, cocktails, curated snacks, and champagne for purchase celebrations. - Provide warm, personalized service by incorporating curated details and interactive moments that make each appointment meaningful and memorable. - Manage a high volume of incoming

  • Sales Key Holder

    San Antonio, TX

    unspecified $25-$27/hr

    Sales Key Holder San Antonio, TX Sales Key Holder - San Antonio, TX Our Key Holders provide an exceptional experience for every Brilliant Earth customer. As a Key Holder, you will guide the customer through the life of the sale through our engaging sales platforms, as well as provide mentorship and guidance to teammates. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day- in- the- life? Learn more on our blog here or learn about Oval Diamonds from our team member, Kelly, here ! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our San Antonio, TX showroom. The targeted budget for this position is $25-$27 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Guide customers to purchase via in-person and virtual appointments, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets. - Proactively respond to online customer inquiries and provide sales assistance through live chats and phone calls while focusing on a luxury customer experience, reflective of our high-quality product. - Review customer feedback surveys and online reviews, working with your

  • Jewelry Designer

    Remote

    remote Salary not disclosed

    Jewelry Designer Remote Jewelry Designer - Brilliant Earth Position Overview: As a Jewelry Designer, you will work on our Product Development team to assist with the design process from conception to launch. In this role, you will produce hand-drawn renderings and digital mockups for the development of distinctive new rings and fine jewelry, consistent with Brilliant Earth's unique design aesthetic and current industry trends. Join our close-knit group of creative problem solvers who are passionate about ensuring that every Brilliant Earth design meets exceptional standards of quality and craftsmanship. Key Responsibilities: - Drive the design process for distinctive new rings and fine jewelry pieces, by brainstorming and developing new design concepts, producing hand drawn sketches, digital mockups and prototypes, placing purchase orders, implementing revisions and performing final quality assurance checks - Research and stay abreast of on-trend fashion, as well as classic jewelry inspiration. Actively identify key trends to ensure our designs remain industry leading and innovative, and present them to the Product Development and Merchandising team to guide design direction - Ensure consistency with Brilliant Earth's distinctive design and quality standards, as well as manufacturability of pieces - Accurately document design details for a range of new product development types - Organize and maintain design files for accuracy and efficiency - Collaborate with the Merchandising team to ensure designs reflect customer demand and address key trends and opportunities - Collaborate with the eCommerce and marketing team to provide design inspiration insights and specific product details - Clearly communicate design

  • Jewelry Consultant (Part-Time)

    San Francisco, CA

    unspecified $24-$26/hr

    Jewelry Consultant (Part-Time) San Francisco, CA Jewelry Consultant (Part Time) - San Francisco, CA Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here ! The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person at our San Francisco, CA showroom location. The targeted budget for this position is $24 - 26 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience. - Conduct post-sale appointments

  • Sales Associate

    Palo Alto, CA

    unspecified $24-$26/hr

    Sales Associate Palo Alto, CA Sales Associate - Palo Alto, CA Our Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Sales Associates you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Sales Associate Here ! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Palo Alto, CA location. The targeted budget for this position is $24-$26 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience. - Conduct post-sale appointments to assist and educate customers returning

  • Retail Sales Assistant

    Garden City, NY

    unspecified $22-$24/hr

    Retail Sales Assistant Garden City, NY Retail Styling Assistant - Garden City, Long Island Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Roosevelt Field showroom. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: - Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options. - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. - Guide customers to purchase, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets. - Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product. - Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry. -

  • Retail Sales Associate

    King of Prussia, PA

    unspecified $19-$21/hr

    Retail Sales Associate King of Prussia, PA Retail Sales Associate - King of Prussia, PA Our Retail Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Retail Sales Associate you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here ! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our King of Prussia, PA location. The targeted budget for this position is $19-$21 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience. - Conduct post-sale

  • Retail Sales Consultant

    Garden City, NY

    unspecified $24-$26/hr

    Retail Sales Consultant Garden City, NY Retail Sales Associate - Roosevelt Field, NY Our Retail Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Retail Sales Associate you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Roosevelt Field location. The targeted budget for this position is $24-$26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience. - Conduct post-sale appointments to assist and educate customers returning

  • Retail Concierge

    Washington D.C.

    unspecified $20-$22/hr

    Retail Concierge Washington D.C. Retail Concierge - Washington DC The Retail Concierge provides an exceptional experience for every Brilliant Earth customer while maintaining a premium showroom environment. You will serve as the initial representation of the company, greeting customers upon arrival and ensuring the best possible experience in our showrooms. Behind the scenes, you will keep the showroom in pristine condition. You will balance multiple interactions with attention and care while sharing in the happiest moments of our customers' lives. The ideal candidate will be able to work a schedule that includes weekend days. This role is in-person at our Washington DC showroom location. The targeted budget for this position is $20-$22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Proactively greet, check-in, and assist customers, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. - Act as a brand ambassador, communicating our brand values and company mission of creating a more sustainable, transparent, and compassionate jewelry industry. - Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries. - Call customers to confirm showroom appointments and answer any pre-appointment questions. - Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience. - Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines. - Conduct weekly and quarterly audits to ensure showroom standards are being upheld. Follow

  • Operations Assistant - Quality Assurance

    Secaucus, NJ

    unspecified Salary not disclosed

    Operations Assistant - Quality Assurance Secaucus, NJ Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Receive product and enter product details into our internal system - Perform quality assurance checks on incoming and outgoing product - Review orders to ensure they are ready to ship to customers - Support customer care team via phone and email with any product-related escalations - Complete a high volume of data entry within a specified time frame, ensuring accuracy - Meet goals and targets as assigned by leadership - Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail What You Have: - A drive to exceed goals. You love a good

  • Luxury Store Manager

    Walnut Creek, CA

    unspecified $85K-$100K

    Luxury Store Manager Walnut Creek, CA Luxury Store Manager - Walnut Creek, CA We are seeking a motivated and dynamic Luxury Store Manager with strong business acumen to lead our team in achieving and exceeding sales goals. This role requires a proactive leader with a deep focus on driving sales performance, ownership of store outcomes, and exceptional leadership abilities. This results-oriented leader will foster a passion for delivering exceptional customer experiences and driving sales performance. The ideal candidate will be able to work a full-time schedule of Tuesday - Saturday. This role is in-person at our Walnut Creek, CA showroom location. The targeted budget for this position is $85k-$100k annually. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: - Sales Performance and Business Growth: - Recruit, lead, and mentor a team of Customer Experience Assistants, Jewelry Consultants, and Concierges to meet quarterly sales targets. - Demonstrate a robust understanding of business processes and KPIs, coaching each team member to achieve performance goals. - Drive showroom sales performance by analyzing data, identifying opportunities for improvement, and implementing strategic initiatives. - Ownership of Store Performance: - Take full accountability for the showroom and office operations, ensuring they meet the highest standards of customer service and operational efficiency. - Implement efficiency improvement initiatives, policies, and procedures to enhance the customer experience and operational performance. - Partner with Workforce Operations Analysts to create and maintain a comprehensive team schedule, ensuring coverage for all duties