Retail Concierge

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Offered From the posting source checked Jun 20, 2026

Verification

Not verified

Salary

$20-$22/hr From the posting source checked Jun 20, 2026

401(k) match

Reported not verified - source not recorded; source URL not recorded; timestamp not recorded

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Market context

U.S. role benchmark (BLS OEWS)

$54,964 U.S. median for this role

Projected growth (BLS Employment Projections)

-1.7% - Decline

21% below the BLS role benchmark for retail aggregate.

Matched to SOC 41-2031 - Retail aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Retail From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Required From the posting source checked Jun 20, 2026

Application

Cover letter

Required From the posting source checked Jun 20, 2026

Assessment

Required From the posting source checked Jun 20, 2026

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Retail Concierge Washington D.C. Retail Concierge - Washington DC The Retail Concierge provides an exceptional experience for every Brilliant Earth customer while maintaining a premium showroom environment. You will serve as the initial representation of the company, greeting customers upon arrival and ensuring the best possible experience in our showrooms. Behind the scenes, you will keep the showroom in pristine condition. You will balance multiple interactions with attention and care while sharing in the happiest moments of our customers' lives. The ideal candidate will be able to work a schedule that includes weekend days. This role is in-person at our Washington DC showroom location. The targeted budget for this position is $20-$22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Proactively greet, check-in, and assist customers, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. - Act as a brand ambassador, communicating our brand values and company mission of creating a more sustainable, transparent, and compassionate jewelry industry. - Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries. - Call customers to confirm showroom appointments and answer any pre-appointment questions. - Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience. - Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines. - Conduct weekly and quarterly audits to ensure showroom standards are being upheld. Follow

Read the full description at job-boards.greenhouse.io. FewerJobs shows a preview and links to the original posting.