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Sales Associate

Brilliant Earth - Palo Alto, CA

Posted May 5, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
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Mental health support
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401(k) match
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Schedule

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Weekend work
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Application

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About this role

Sales Associate Palo Alto, CA Sales Associate - Palo Alto, CA Our Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Sales Associates you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Sales Associate Here ! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Palo Alto, CA location. The targeted budget for this position is $24-$26 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience. - Conduct post-sale appointments to assist and educate customers returning

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