Relay Health jobs

Delivery Driver Omnicare Overnight (MAINE Relay) Westbrook-39 Eisenhower Dr posted: Posted 10 Days Ago

Senior Technical Program Manager, Relay Central (TTS) Gurugram, Haryana, IND If you are looking for an opportunity to solve deep technical problems and drive large-scale cross-functional initiatives in a fast-paced environment working with smart, passionate engineers and business leaders, this might be the role for you. Within the Transportation Technology and Services organization, Relay Central delivers a seamless, intelligent, and trusted foundation that empowers Amazon's middle mile carriers to thrive in a fast-moving, complex environment. We believe that great products and experiences should enable carriers to focus on what matters most - safety, reliability, operational excellence, and growing their business with Amazon. Relay Central's mission is to help carriers succeed while insisting on the highest standards across safety, compliance, trust, and delivery quality. We are building the systems, experiences, and operational mechanisms that simplify complexity, reduce friction, and create confidence for carriers operating within Amazon's transportation network. By unifying essential capabilities into one cohesive experience, we enable smooth onboarding, effective trip management, trusted operational support, and engaging loyalty experiences. Our vision is to become the trusted control tower for carriers - delivering the right insights, tools, and intelligent experiences that unlock carrier potential and help shape the future of transportation. Our team is actively seeking motivated and multi-talented individuals who are passionate about reinventing and transforming transportation and logistics operations while maintaining a relentless focus on customer trust and operational excellence. As a Senior Technical Program Manager, you will lead complex, cross-functional programs that power the Relay Central platform and

SDE II, Relay Central Bengaluru, Karnataka, IND If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast paced environment working with smart, passionate software developers, this might be the role for you. Within the Transportation Technology and Services organization, Relay Central delivers a seamless, intelligent, and trusted foundation that empowers and enables Amazon's middle mile carriers to thrive in a fast-moving, complex environment. We believe that great products and features should be an enabler and let carriers focus on what matters most - safety, reliability, and performance on the road while delivering for Amazon to grow their business. By unifying essential capabilities into one cohesive team and experience for carriers, we reduce friction, streamline decisions, and enable carriers to operate with confidence. Our vision is to be the backbone of Amazon Relay, built on thoughtful design, deep system integrations, and continuous innovation. We aim to simplify the complexity, surface the right insights at the right time, and scale the evolving needs of the network. Ultimately, Relay Central aspires to be the trust control tower for our carriers that unlock carrier potential to help shape the future of transportation. Relay Central creates a unified offering for carriers that enables smooth onboarding, effective trip management, and an exciting loyalty program experience, while upholding the highest standards for safety, compliance, trust, and delivery quality. Our team is actively seeking motivated and multi-talented individuals who are passionate about (re)inventing and transforming the transportation and logistics

Sr. Risk Manager, Relay Product and Tech Bellevue, Washington, USA Relay Product Excellence's mission is to monitor Transaction Integrity for products supporting Identity Verification, Account Support, and Compliance across Carrier and Driver processes. As the leader of our Safety and Trust Investigations arm, you will have an opportunity to drive innovation at the intersection of risk management, regulatory compliance, and automation-supplementing product teams where automation is yet to be launched or cannot be developed. In this role, you will serve as a subject matter expert and individual contributor responsible for leading complex, end-to-end Safety & Trust investigations, synthesizing findings into executive-ready summaries, and partnering with product, operations, and legal teams to drive meaningful risk mitigation. You will operate with significant autonomy in a highly ambiguous environment, helping shape the future of trust and safety in Amazon's middle-mile network. Why you'll love this role: High visibility: Your investigation summaries will directly inform Director/VP level decisions Real impact: Your work protects carriers, drivers, customers, and Amazon from fraud, safety violations, and financial harm. Cutting-edge domain: You'll work at the intersection of logistics, fraud detection, identity verification, and operational compliance. Collaborative culture: You'll partner across RPE, Relay Trust, Legal, Loss Prevention, and Operations teams globally. Key areas of ownership: - Complex Safety & Trust case investigations across carrier and driver lifecycle - Risk identification, triage, and escalation for high-severity incidents - Investigation summaries and leadership briefings for stakeholders across teams - Process improvement and SOP development for emerging fraud and safety patterns -

Senior Business Analyst, Relay Supply Products and Technology, Relay Supply and Product Gurugram, Haryana, IND Business Analysts are responsible for converting data into actionable business insights. They are analysis experts who leverage a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods. The Middle Mile Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. We are seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The ideal candidate will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun. The complexity of research and skills for a Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. This role

Business Analyst I , Agentic Solutions, Relay Product and Tech Bengaluru, Karnataka, IND Relay Product Excellence's mission is to monitor Transaction Integrity for products supporting Identity Verification, Account Support, and Compliance across Carrier and Driver processes. We are looking for a curious, detail-oriented Business Analyst to join the Relay Product Excellence team. In this role, you will support the analysis of complex operational data, help define business requirements, and contribute to continuous improvement across compliance and verification workflows. You'll work closely with stakeholders across operations and product to identify gaps, measure performance, and support automation and process improvement initiatives. Our team monitors Transaction Integrity for products supporting Identity Verification, Account Support, and Compliance across Carrier and Driver processes- partnering with product and technology teams to ensure the integrity and reliability of processes at scale. What makes this role exciting: - Deliver Agentic AI and Data Driven Automation solutions for a 200+ member team, conducting more than 2MM investigations a year - Opportunity to collaborate with product/program/operations teams to identify customer pain points and build innovative solutions - Shape the future of identity verification by developing processes, tools, and leadership talent that reduce waste & abuse while ensuring compliance - Drive automation and AI initiatives to scale verification capabilities, adapting to emerging business needs and launching automation solutions with measurable impact You'll work in a fast-paced environment where every day brings new challenges-from evolving regulatory requirements to emerging fraud patterns. If you're a strategic leader who thrives on solving complex problems

Support Engineer, Agentic Solutions, Relay Product and Tech Bengaluru, Karnataka, IND Relay Product Excellence's mission is to monitor Transaction Integrity for products supporting Identity Verification, Account Support, and Compliance across Carrier and Driver processes. As the Support Engineer our Automation Team, you'll work on automating verifications of carrier, driver and fleet identity/ compliance for Relay Market Carriers. This is a unique opportunity to drive innovation at the intersection of risk management, regulatory compliance, and automation-supplementing product teams where automation is yet to be launched or cannot be developed. What makes this role exciting: - Deliver Agentic AI and Automation solutions for a 200+ member team, conducting more than 2MM investigations a year - Opportunity to collaborate with product/program/operations teams to identify customer pain points and build innovative solutions - Shape the future of identity verification by developing processes, tools, and leadership talent that reduce waste & abuse while ensuring compliance - Drive automation and AI initiatives to scale verification capabilities, adapting to emerging business needs and launching automation solutions with measurable impact You'll work in a fast-paced environment where every day brings new challenges-from evolving regulatory requirements to emerging fraud patterns. If you're a strategic leader who thrives on solving complex problems with data and technology, this role offers an unparalleled opportunity to make your mark on Amazon's transportation future. Key job responsibilities - Lead the end-to-end development of Agentic workflows, including design, development, testing, launch, and continuous improvement. - Possess strong expertise in Generative AI and Agentic systems and

Principal Product Manager, Relay Rewards, Amazon Relay Atlanta, Georgia, USA Amazon Relay is seeking a Principal Product Manager to define and lead the product strategy for Amazon Relay Rewards, Amazon Relay's carrier loyalty program designed to recognize, retain, and deepen engagement with the carriers who power Amazon's transportation network. In this role, you will own the vision, roadmap, and end-to-end product strategy for a loyalty program that serves tens of thousands of active carriers across the Relay network. You will design and scale a program that rewards carrier performance, tenure, and commitment, driving measurable improvements in carrier retention, load acceptance, utilization, and network reliability. You will translate carrier behavior data, engagement signals, and competitive benchmarks into compelling loyalty experiences that differentiate Relay as the preferred platform for carriers of all sizes and haul profiles. This is a high-visibility, high-impact role at the intersection of carrier experience, behavioral economics, supply quality, and product strategy. The ideal candidate is a seasoned product leader with a track record of building loyalty, rewards, or engagement programs at scale, ideally in a marketplace, gig economy, or transportation platform context, who can balance the art of carrier motivation with the science of supply economics. Key job responsibilities Product Vision & Strategy - Define and own the multi-year product vision and roadmap for Amazon Relay Rewards, aligning with Relay's broader carrier experience, supply quality, and network health strategy. - Identify and prioritize the highest-impact loyalty program investments across rewards design, tier structures, carrier incentives, and redemption experiences.

Senior Product Manager, Relay Product and Tech - Relay Central Bellevue, Washington, USA Amazon Relay is seeking a Senior Product Manager to reimagine and drive the product strategy for how we offer carrier (trucking company) support. In this role, you will own the vision, roadmap, and go-to-market strategy for developing and enhancing the capabilities that ensure all carriers are able to keep their company's operations with Amazon Relay running smoothly. The importance of this role and product can't be understated - ineffective and inefficient support leads directly to late packages to customer's doorsteps. Said another way, keeping the customer promise depends on nailing support. This is a high-visibility, high-impact role that requires a combination of product strategy and the ability to influence across engineering, operations, and legal stakeholders. The ideal candidate is a seasoned product leader who thrives in ambiguous, high-stakes environments and has a track record of building products at scale. Key job responsibilities • Define and own the multi-year product vision and roadmap for Carrier Support Center. • Identify and prioritize the highest-impact product investments to improve the current experience. • Develop and maintain a deep understanding of the customer and their evolving needs. • Define and report on metrics to measure support effectiveness - identifying areas for further improvement About the team The Relay Product and Tech Organization sits within the Technology Transportation Services (TTS) organization which builds software systems that work across our vendors, warehouses and carriers to optimize both time and cost of getting the

Senior Relay Settings Engineer 2 Locations posted: Posted 30+ Days Ago

Senior Product Manager, Relay Supply Products and Technology Bellevue, Washington, USA Our Relay Supply Product and Tech team is looking for a talented Senior Product Manager to join our team. In this role, you will be responsible to drive engagement and increase utilization of capacity procurement marketplace within Middle Mile Transportation organization. The marketplace has multi-billion spend per year, and as a product leader, you will own products solving for capacity needs that aligns with Amazons middle mile network and continuously find opportunities to enhance carrier experience and engagement. This is an exciting opportunity to work on foundational products, drive adoption, and influence the trajectory of the business. You will regularly interact with executive leadership and work with business teams to define product strategy, drive product development road map, influence technology architecture and launch. You'll work in a fast paced environment and will be required to lead not only at the strategic level, but also dive deep into business and technical domains. As a multi-discipline leader, the buck will stop with you - you will work alongside engineering (dev and test), product, and program teams to deliver great business results as well as carrier experience. Key job responsibilities Own the vision and strategy for building products and features Write documents that work backwards from customer needs Partner effectively with other leaders in product, design, engineering, science and business intelligence to influence priorities and drive alignment Plan and deliver on executive level goals Exhibit excellent judgment on how to prioritize between

Principal Program Manager, Relay Trust, Relay Trust Bellevue, Washington, USA Have you ever thought about what it takes to detect and prevent fraudulent transactions to ensure the hundreds of millions of Amazon packages are received on time by our customers? What kinds of products and systems would you build to maximize customer satisfaction? Amazon is seeking a program management team leader who is passionate about protecting Customers and can thrive working across a diverse, global team. The Relay Financial Systems and Risk Management organization in Middle Mile Transportation Technology (MMPT) is constantly innovating new ways of building distributed systems running the latest in machine learning algorithms to deliver the next generation of fraud prevention solutions for our Customers. We hold high standards for our solutions and the services we deliver: our systems are highly secure, highly reliable, highly available, all while functioning at massive scale and delivering industry leading precision; our employees are intelligent, passionate about protecting Customers, and fun to work with. You will be responsible for working with cross-functional teams, analyzing and identifying specific instances of risk, broader risk trends and points of customer friction, as well as developing scalable solutions for prevention. You will need to collaborate effectively with cross-functional teams worldwide and within Middle Mile Transportation Technology to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You will regularly interact with executive leadership and work with business teams to develop and roll out new programs. You'll work in a fast paced environment

Relay Settings Engineer 2 Locations posted: Posted 4 Days Ago

Senior Software Engineer, Relay Central Gurugram, Haryana, IND This role offers the opportunity to work on complex technical challenges and develop innovative solutions in a collaborative engineering environment. Within the Transportation Technology and Services organization, Relay Central provides a seamless, intelligent, and trusted foundation that supports Amazon's middle-mile carriers in operating effectively within a dynamic and evolving ecosystem. Our products are designed to enable carriers to focus on safety, reliability, and operational performance while supporting business growth with Amazon. By bringing essential capabilities together into a cohesive experience, Relay Central reduces operational friction, supports informed decision-making, and enables carriers to operate with confidence. Our vision is to serve as the backbone of Amazon Relay through thoughtful design, strong system integrations, and continuous improvement. We work to simplify complexity, present relevant insights when they are needed, and scale to meet the changing needs of the transportation network. Relay Central aims to be a trusted operational platform that supports carrier success and helps shape the future of transportation. Relay Central delivers various programs, while maintaining high standards for safety, compliance, trust, and delivery quality. The team is seeking individuals who are interested in contributing to the transformation of transportation and logistics operations through technology and collaboration. Key job responsibilities As SDE3: * You will be responsible for leading the team by setting the team's technical vision, architecture, and development practices. * You will be responsible for delivering key customer facing capabilities, delivering high quality artifacts. * You will be responsible for raising

Radar Operator-3 US-VA-CHESAPEAKE-002-CUST ~ 2 Relay Rd ~ BLDG 344 (External Site) posted: Posted 11 Days Ago

Program Manager, ACES(業務改善), ROC, Amazon Transportation Services, Amazon Transportation Services Relay Operation Center Tokyo, JPN Amazonは世界において最も知名度の高いブランドのひとつであり、数億という膨大な商品を大切なお客様に向けて絶え間なく発送しています。アマゾンジャパン サプライチェーンマネジメントにおけるAmazon Transportation Services Relay Operation Center（ATS ROC）では、お客様に安全かつお約束した日付に正確に商品をお届けするために、日本全国にあるAmazonの物流拠点を結ぶ1日7,000運行を超える幹線輸送ネットワークを手配、管理し、サポートしています。 ACES（Amazon Customer Excellence System）チームは、ROCの中において幹線輸送のオペレーション品質・安全性・コストを継続的に改善する役割を担っています。膨大な輸配送データの分析を通じて改善機会を特定し、配送パートナーとの共同改善活動の推進、オペレーションプロセスの標準化・自動化の企画と導入、そして新たなテクノロジーを活用した業務スキームの開発を行うことで、スケーラブルで持続可能な輸送ネットワークの構築に貢献しています。 本ポジションでは、業界経験・未経験を問わず、データに基づいて課題を深掘りし、仕組みで解決する意欲のあるメンバーが活躍しています。グローバルに事業を展開するAmazonの物流を通じて、テクノロジーとオペレーションの融合を学び、それをさらに昇華させることで高品質なサービスを生み出す経験を積むことができます。他国の担当者との協働を通じて、他社では得られない貴重な経験と学びを得ながら、日本における新しい輸送プロセスを作り上げていく先駆者となれることは大きな醍醐味です。常識を覆すような革新的な配送網を一緒に作り上げる意欲的なメンバーを募集します。 Amazon is one of the most recognized brands in the world, continuously shipping hundreds of millions of products to valued customers. The Amazon Transportation Services Relay Operation Center (ATS ROC) within Amazon Japan's Supply Chain Management arranges, manages, and supports a linehaul transportation network of over 5,000 daily operations connecting Amazon's logistics hubs across Japan, ensuring safe and on-time delivery to customers. The ACES (Amazon Customer Excellence System) team drives continuous improvement in operational quality, safety, and cost across ROC's linehaul transportation operations. By analyzing vast transportation data to identify improvement opportunities, leading joint improvement initiatives with delivery partners, designing and implementing standardized and automated operational processes, and developing new technology-driven workflows, the team contributes to building a scalable and sustainable transportation network. This position welcomes candidates regardless of industry experience. We are looking for individuals who are motivated to dig deep into problems using data and solve them through scalable mechanisms. You will learn from Amazon's global logistics operations, combining technology and operations to create high-quality services. Through collaboration with colleagues across different countries, you will gain invaluable experience and insights not available elsewhere - and have the unique opportunity to pioneer new transportation processes in Japan. We are seeking motivated team members who want to help build an innovative delivery network that challenges conventional wisdom. Key job responsibilities 1. プロセス改善・標準化の推進

Health Coach (Remote-EST/CST) 6 Locations posted: Posted 7 Days Ago

Senior Patient Qualification Specialist- Remote Salem, OR

Mental Health Customer Service Representative (Remote) Mason, OH, United States Overview The Patient Advocate will be on the front lines and will act as the face of the organization for our customers including clinics, physicians, medical staff, and patients. The Patient Advocate will handle a variety of complex inbound and outbound inquiries to assist and empathize with our customers. Responsibility Responsible for coordinating testing services for patients by: Reviewing test request forms and additional documentation submitted with a patient specimen to ensure accurate and timely testing. Working with healthcare providers to complete the required documentation and sample submission. Confirming insurance eligibility and benefit levels. Communicating with patients to explain insurance coverage benefits and test information including process and turnaround time. Employee will be on the phone approximately 60-80% of the time. Independently manage assigned work and meet production and quality metrics. Be the hub across all departments: work with the technology, revenue cycle, field sales, and lab teams on prompt handling of orders and billing processes. Identify issues and trends and collaborate with your team and leadership to develop best practices to ensure we are providing the best service and experience to all customers. Participate in the Quality Assurance plan. Comply with applicable CLIA and HIPAA regulations. Qualifications High School diploma or equivalent required with at least 1 year of relevant experience, or associate or bachelor's degree. Fluent in Spanish is preferred/encouraged. Excellent interpersonal and communication skills. Preference given to higher net typing speed applicants . Excellent listening, transcribing, and

In-Home Health - Nurse Practitioner or Physician Assistant (Part Time) - Livingston, Rochester NY NY - Rochester posted: Posted 24 Days Ago

Transition of Care Coordinator Behavioral Health Field-Texas posted: Posted 16 Days Ago

Coordinator Salt Lake City, UT

Equipment Coordinator Salt Lake City, UT

Community Healthcare Worker TN - Knoxville posted: Posted 9 Days Ago