Support Engineer, Agentic Solutions, Relay Product and Tech

Benefits

Parental leave

6 weeks From the posting source

Non-birth-parent leave

6 weeks From the posting source

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Data From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Support Engineer, Agentic Solutions, Relay Product and Tech Bengaluru, Karnataka, IND Relay Product Excellence's mission is to monitor Transaction Integrity for products supporting Identity Verification, Account Support, and Compliance across Carrier and Driver processes. As the Support Engineer our Automation Team, you'll work on automating verifications of carrier, driver and fleet identity/ compliance for Relay Market Carriers. This is a unique opportunity to drive innovation at the intersection of risk management, regulatory compliance, and automation-supplementing product teams where automation is yet to be launched or cannot be developed. What makes this role exciting: - Deliver Agentic AI and Automation solutions for a 200+ member team, conducting more than 2MM investigations a year - Opportunity to collaborate with product/program/operations teams to identify customer pain points and build innovative solutions - Shape the future of identity verification by developing processes, tools, and leadership talent that reduce waste & abuse while ensuring compliance - Drive automation and AI initiatives to scale verification capabilities, adapting to emerging business needs and launching automation solutions with measurable impact You'll work in a fast-paced environment where every day brings new challenges-from evolving regulatory requirements to emerging fraud patterns. If you're a strategic leader who thrives on solving complex problems with data and technology, this role offers an unparalleled opportunity to make your mark on Amazon's transportation future. Key job responsibilities - Lead the end-to-end development of Agentic workflows, including design, development, testing, launch, and continuous improvement. - Possess strong expertise in Generative AI and Agentic systems and

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.