Program Manager, ACES(業務改善), ROC, Amazon Transportation Services, Amazon Transportation Services Relay Operation Center

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Program Manager, ACES(業務改善), ROC, Amazon Transportation Services, Amazon Transportation Services Relay Operation Center Tokyo, JPN Amazonは世界において最も知名度の高いブランドのひとつであり、数億という膨大な商品を大切なお客様に向けて絶え間なく発送しています。アマゾンジャパン サプライチェーンマネジメントにおけるAmazon Transportation Services Relay Operation Center（ATS ROC）では、お客様に安全かつお約束した日付に正確に商品をお届けするために、日本全国にあるAmazonの物流拠点を結ぶ1日7,000運行を超える幹線輸送ネットワークを手配、管理し、サポートしています。 ACES（Amazon Customer Excellence System）チームは、ROCの中において幹線輸送のオペレーション品質・安全性・コストを継続的に改善する役割を担っています。膨大な輸配送データの分析を通じて改善機会を特定し、配送パートナーとの共同改善活動の推進、オペレーションプロセスの標準化・自動化の企画と導入、そして新たなテクノロジーを活用した業務スキームの開発を行うことで、スケーラブルで持続可能な輸送ネットワークの構築に貢献しています。 本ポジションでは、業界経験・未経験を問わず、データに基づいて課題を深掘りし、仕組みで解決する意欲のあるメンバーが活躍しています。グローバルに事業を展開するAmazonの物流を通じて、テクノロジーとオペレーションの融合を学び、それをさらに昇華させることで高品質なサービスを生み出す経験を積むことができます。他国の担当者との協働を通じて、他社では得られない貴重な経験と学びを得ながら、日本における新しい輸送プロセスを作り上げていく先駆者となれることは大きな醍醐味です。常識を覆すような革新的な配送網を一緒に作り上げる意欲的なメンバーを募集します。 Amazon is one of the most recognized brands in the world, continuously shipping hundreds of millions of products to valued customers. The Amazon Transportation Services Relay Operation Center (ATS ROC) within Amazon Japan's Supply Chain Management arranges, manages, and supports a linehaul transportation network of over 5,000 daily operations connecting Amazon's logistics hubs across Japan, ensuring safe and on-time delivery to customers. The ACES (Amazon Customer Excellence System) team drives continuous improvement in operational quality, safety, and cost across ROC's linehaul transportation operations. By analyzing vast transportation data to identify improvement opportunities, leading joint improvement initiatives with delivery partners, designing and implementing standardized and automated operational processes, and developing new technology-driven workflows, the team contributes to building a scalable and sustainable transportation network. This position welcomes candidates regardless of industry experience. We are looking for individuals who are motivated to dig deep into problems using data and solve them through scalable mechanisms. You will learn from Amazon's global logistics operations, combining technology and operations to create high-quality services. Through collaboration with colleagues across different countries, you will gain invaluable experience and insights not available elsewhere - and have the unique opportunity to pioneer new transportation processes in Japan. We are seeking motivated team members who want to help build an innovative delivery network that challenges conventional wisdom. Key job responsibilities 1. プロセス改善・標準化の推進

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