Sr. Risk Manager, Relay Product and Tech

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$116,543 national median

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

22% above the BLS national median for software engineering aggregate.

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Sr. Risk Manager, Relay Product and Tech Bellevue, Washington, USA Relay Product Excellence's mission is to monitor Transaction Integrity for products supporting Identity Verification, Account Support, and Compliance across Carrier and Driver processes. As the leader of our Safety and Trust Investigations arm, you will have an opportunity to drive innovation at the intersection of risk management, regulatory compliance, and automation-supplementing product teams where automation is yet to be launched or cannot be developed. In this role, you will serve as a subject matter expert and individual contributor responsible for leading complex, end-to-end Safety & Trust investigations, synthesizing findings into executive-ready summaries, and partnering with product, operations, and legal teams to drive meaningful risk mitigation. You will operate with significant autonomy in a highly ambiguous environment, helping shape the future of trust and safety in Amazon's middle-mile network. Why you'll love this role: High visibility: Your investigation summaries will directly inform Director/VP level decisions Real impact: Your work protects carriers, drivers, customers, and Amazon from fraud, safety violations, and financial harm. Cutting-edge domain: You'll work at the intersection of logistics, fraud detection, identity verification, and operational compliance. Collaborative culture: You'll partner across RPE, Relay Trust, Legal, Loss Prevention, and Operations teams globally. Key areas of ownership: - Complex Safety & Trust case investigations across carrier and driver lifecycle - Risk identification, triage, and escalation for high-severity incidents - Investigation summaries and leadership briefings for stakeholders across teams - Process improvement and SOP development for emerging fraud and safety patterns -

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