Opengov jobs

Sr. Communications Specialist US | California | San Francisco, San Francisco, California, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Summary OpenGov is looking for a Senior Communications Specialist to own how we communicate with employees and how we show up across our owned channels. This role is responsible for making sure what we say-internally and externally-is clear, consistent, and easy to understand. You will take company priorities, product updates, and customer impact and turn them into messaging that employees understand and that shows up across channels like Slack, LinkedIn, and our careers site. This is a hands-on role for someone who can operate independently, make decisions without a playbook, and consistently deliver high-quality communication across multiple channels. Responsibilities Internal Communications - Write and manage company-wide communications (Slack, email, announcements, leadership updates) -

Principal Software Engineer India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: You'll be the senior-most technical leader on our data platform - the foundation every OpenGov product depends on. Your primary mandate is to define how AI reshapes our platform: from the APIs and services that enable AI-powered product experiences, to the engineering workflows that let your team ship 3-10x faster with AI-assisted development. You'll own the architecture of systems at scale and set the technical bar for an engineering team that's operating in an AI-native way. What you'll ship: - Architect and build the APIs and services that power OpenGov's data and reporting platform at scale, with first-class support for AI agent consumption alongside human interfaces - Define and drive the technical strategy for AI integration across

Software Engineer III - Platform India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: At OpenGov bold ideas ship daily and rapid iteration turns directly into measurable customer impact. We stay relentlessly aligned with customer outcomes while pushing the frontier of AI-driven software development, using cutting-edge AI tools and techniques to build systems that scale. As a Software Engineer III at OpenGov, you'll build best-in-class SaaS solutions that enable efficiency, transparency, and accountability within government agencies. As a crucial member of our engineering team, you'll lead and deliver new features and improvements in a fast-paced, agile environment, utilizing modern technologies such as ReactJS, Typescript, GraphQL, and NodeJS. Responsibilities: - Collaborate across the organization to understand and translate business priorities into shipped features delivering customer success. - Generate clean, efficient,

Solutions Architect US | California | San Francisco, San Francisco, California, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Solutions Architect - Strategic Projects is a skilled individual contributor embedded within OpenGov's Strategic Projects Team, focused on quality assurance, technical validation, and solution design for complex government software implementations in the PS portfolio. This role is grounded in hands-on QA and testing execution: building and running validation frameworks, leading UAT in multi-stakeholder environments, and ensuring that what gets configured actually works in the field. The SA brings technical rigor to implementation delivery, partners closely with senior architects and delivery leads, and contributes to the team's configuration standards and quality practices. The ideal candidate is a disciplined QA practitioner with growing solution architecture skills who operates with high technical accuracy, communicates

Business Application Developer India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary OpenGov's Professional Services (PS) team delivers configurable, scalable solutions to state and local governments using Government App Builder (GAB) - OpenGov's proprietary low-code/no-code application development platform. As a Business Application Developer III, you will design, configure, and enhance customer or business specific applications using platform capabilities, configuration, data modeling, workflow automation, and limited scripting. You will split your time between: - Designing and configuring business applications using Government App Builder - Partnering directly with implementation teams and customers to translate business processes into scalable, automated solutions This role is ideal for a technically strong problem solver who understands data modeling, workflow logic, and business process design - but does not require heavy full-stack engineering in frameworks such

Implementation Consultant US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Implementation Consultant plays a vital role in driving value for OpenGov customers through the successful and seamless implementation of our solutions. This position requires extensive product knowledge, subject matter expertise, and the ability to make informed solution recommendations. The primary responsibility of the Implementation Consultant is to oversee the entire implementation process, establishing a solid foundation for our customers' OpenGov solution and ensuring maximum value for their investment. In addition, this role will contribute to the enhancement of our delivery operations by providing guidance during sales and scoping activities, offering valuable insights to our Research and Development team, and providing training and mentorship to fellow team members. Responsibilities: - Manage end-to-end implementation projects

Sr. Analyst, Applied AI (G&A Intelligence) US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . About OpenGov OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Job Summary OpenGov is seeking a Sr. Analyst, Applied AI to

Sr Software Engineer India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: At OpenGov bold ideas ship daily and rapid iteration turns directly into measurable customer impact. We stay relentlessly aligned with customer outcomes while pushing the frontier of AI-driven software development, using cutting-edge AI tools and techniques to build systems that scale. As a Sr. Software Engineer at OpenGov, you will develop top-tier SaaS solutions that enhance efficiency, transparency, and accountability in government agencies. As a crucial member of our engineering team, you'll lead and deliver new features and improvements in a fast-paced, agile environment, utilizing modern technologies such as ReactJS, Typescript, GraphQL, and NodeJS. Strong communication and collaboration skills are essential for maintaining the highest standards. Responsibilities: - Collaborate across the organization to understand and translate business

Implementation Analyst US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Description The Implementation Analyst will look to drive value to the OpenGov customer and deliver a complete, quick and smooth implementation by utilizing their product knowledge, expertise and making solution recommendations. This role will be responsible for driving a successful customer implementation from start to finish, setting the underlying foundation of their OpenGov platform, while promoting maximum value for their investment in OpenGov. Responsibilities: - Drive and manage new customer implementations from start to finish. This includes providing guidance, assistance, and support to customers from the initial data requirements gathering, technical platform configuration, administrator training and all other requirements defined through a customer's implementation. - Be the primary technical point of contact for new customers

Senior Data Platform Engineer India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Description: Senior Data Platform Engineer Location: Pune Tech Stack: Snowflake, dbt (Cloud/Core), AWS, Terraform, Fivetran About the role OpenGov is seeking a highly technical Data Platform Engineer to build and scale our centralized data infrastructure. As an early member of the Data Infrastructure team, you will co-architect the systems that power analytics and AI at scale-from ingestion to transformation and governed access. You are the engineer who builds the factory, not just the one who runs the assembly line. You'll create the "paved path" that enables our federated business units to build, deploy, and monitor their own data products with speed and reliability. You will partner with the engineering/product, and operations team in G&A and GTM, requiring

Office Manager US | Massachusetts | Boston, Boston, Massachusetts, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary We're hiring a Workplace Manager to serve as the site lead for daily operations and workplace experience, partnering directly with Boston leadership to align the physical workplace with business objectives at our growing Boston office. This is a hands-on, people-first role for someone who brings operational precision, a hospitality mindset, and genuine passion for building environments where people do their best work - and who is energized by the autonomy to make it happen. At OpenGov, our offices are extensions of our culture. As Culture Champion of our Boston office, you will manage the full spectrum of office needs - from vendors and facilities to events and employee experience - while building and scaling

Senior Implementation Consultant US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Senior Implementation Consultant plays a critical role in driving value for OpenGov customers by leading the seamless and successful implementation of our solutions. This position requires advanced product knowledge, extensive subject matter expertise, and the ability to provide creative and effective solutions. The Senior Implementation Consultant oversees complex implementation projects, provides mentorship to team members, and contributes strategically to delivery operations, sales scoping, and product development efforts. This role also involves establishing cross-functional relationships and delivering on organizational objectives while ensuring maximum value for customer investments. Responsibilities: - Lead and manage complex, end-to-end implementation projects for new and expanding customers, including data requirements gathering, technical platform configuration, administrator training, and other implementation

Manager, Engineering US | Massachusetts | Boston, Boston, Massachusetts, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: Are you ready to play a pivotal role in revolutionizing local and state government through cutting-edge technology? OpenGov seeks an experienced Manager, Engineering to lead our innovative team. This role is perfect for a leader who thrives in a fast-paced, multi-tenant SaaS environment and is passionate about leveraging React, JavaScript, TypeScript, Node.js, and AWS to build world-class solutions that will directly impact the effectiveness of local and state governments. Our AI Agents team designs and implements robust, cloud native applications that power AI driven ERP workflows and enhance the user experience for local and state governments. As a Senior Manager, you will lead a talented team of engineers building the AI Agents Platform, the

Enterprise Account Executive US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Enterprise Account Executive will lead all sales efforts within their assigned territory for a defined OpenGov Product Suite. Including, territory planning, prospect identification, lead generation, sales cycle management, and ownership of sales calls, proposals, and contract negotiation through deal closure. This individual will work collaboratively with the Enterprise Pod Leader and additional stakeholders throughout the organization to meet sales goals and deliver the highest standard of integrity, quality, and customer service to our customers. Responsibilities: - Lead the customer relationship for a defined OpenGov Product Suite driving the overall strategy for a specific territory and marshaling the pre-sales team to grow our new and existing customer accounts - Ability to work collaboratively

Account Executive US | Massachusetts | Boston, Boston, Massachusetts, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary The ERP Specialist Account Executive will lead all sales efforts within their assigned territory for a defined OpenGov Product Suite. Including, territory planning, prospect identification, lead generation, sales cycle management, and ownership of sales calls, proposals, and contract negotiation through deal closure. This individual will work collaboratively with the ERP POD Leader and additional stakeholders throughout the organization to meet sales goals and deliver the highest standard of integrity, quality, and customer service to our customers. Responsibilities - Lead the customer relationship for a defined OpenGov Product Suite driving the overall strategy for a specific territory and marshaling the pre-sales team to grow our new and existing customer accounts - Ability to work collaboratively

AI Developer II India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary OpenGov's Professional Services (PS) team is expanding its AI capabilities to accelerate product implementations, streamline customer workflows, and deliver transformative efficiencies to state and local governments. As a 'AI Developer - Implematation', you will split your time between: - Building AI agents, tools, automations, and reusable PS assets, and - Partnering directly with implementation teams and customers to configure, deploy, and optimize AI-driven workflows This role is ideal for a technical builder who is equally comfortable writing code, understanding government business processes, collaborating cross-functionally, and supporting delivery teams with AI and integration expertise. You will help define OpenGov's standards for AI-enabled implementations and shape how our PS organization scales using AI-first practices. Key Responsibilities AI Capabilities &

Sales Development Representative US | California | San Francisco, San Francisco, California, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Sales Development Representative (SDR) is the front line of OpenGov's mission. You won't just be generating pipeline - you'll be connecting government leaders with technology that helps their communities run better. This role is built for people who are hungry to grow, competitive by nature, and motivated by the idea that their work genuinely matters. You'll receive hands-on training, real mentorship, and a clear path into a full-cycle sales career - all at a company where the mission is worth showing up for. Responsibilities: - Build and own your pipeline - research market trends and identify fresh business opportunities for OpenGov within your assigned territory through high-volume outbound calls, emails,

Account Executive II US | Georgia | Atlanta, Atlanta, Georgia, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Mid Market Specialist Account Executive will lead all sales efforts within their assigned territory for a defined OpenGov Product Suite. Including, territory planning, prospect identification, lead generation, sales cycle management, and ownership of sales calls, proposals, and contract negotiation through deal closure. This individual will work collaboratively with the Mid Market Team Leader and additional stakeholders throughout the organization to meet sales goals and deliver the highest standard of integrity, quality, and customer service to our customers. Responsibilities: - Lead the customer relationship for a defined OpenGov Product Suite driving the overall strategy for a specific territory and marshaling the pre-sales team to grow our new and existing customer accounts - Ability

Community Services Technical Support Specialist US | Texas | Dallas, Dallas, Texas, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Technical Support Specialist plays a pivotal role in fostering OpenGov's business growth. You'll connect with government leaders across the country, training and supporting them in OpenGov products to transform how they serve their communities. The ideal candidate should possess a technical degree (Computer Science degree preferred), be energized by analytical problem solving, and be interested in learning about and using AI to solve complex problems. This entry-level position is designed for individuals eager to learn and grow within a fast-paced environment. You'll receive hands-on training, mentorship, and clear pathways for advancement. The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email. The Technical Support Specialist

Administrative Services Technical Support Specialist US | Texas | Dallas, Dallas, Texas, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Technical Support Specialist plays a pivotal role in fostering OpenGov's business growth. You'll connect with government leaders across the country, training and supporting them in OpenGov products to transform how they serve their communities. The ideal candidate should possess a technical degree (Computer Science degree preferred), be energized by analytical problem solving, and be interested in learning about and using AI to solve complex problems. This entry-level position is designed for individuals eager to learn and grow within a fast-paced environment. You'll receive hands-on training, mentorship, and clear pathways for advancement. The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email. The Technical Support Specialist

Community Operations Subject Matter Expert US | Illinois | Chicago, Chicago, Illinois, United States, US | Massachusetts | Boston, US | California | San Francisco OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Subject Matter Expert - Community Operations serves as a trusted advisor to prospective and current customers as well as internal OpenGov teams. The Subject Matter Expert leverages technical and subject matter expertise to guide clients through product evaluations and business value demonstrations. This role requires strong analytical and problem-solving skills to adapt solutions and resolve customer challenges. The Subject Matter Expert works independently on varied and complex assignments while collaborating with cross-functional teams. Responsibilities: - Work with members of the Sales, Professional Services, Research and Development, and Customer Success teams as an integral part of the OpenGov ecosystem. -

Sr Customer Success Manager US | California | San Francisco, San Francisco, California, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: As a Senior Customer Success Manager at OpenGov, you will serve as a strategic advisor and partner to a portfolio of high-impact customers. You will leverage your experience in customer engagement, cross-functional leadership, and strategic account management to drive product adoption, customer retention, and revenue expansion. This role requires strong business acumen, the ability to influence executive stakeholders, and the strategic insight to align OpenGov solutions with customer priorities. Your work will directly contribute to customer satisfaction, long-term loyalty, and company growth. Responsibilities: - Develop and execute comprehensive customer success plans that align customer goals with OpenGov's solutions to drive adoption, retention, and expansion. - Cultivate deep, trust-based relationships with

Customer Success Engineer - Government Finance US | Texas | Dallas, Dallas, Texas, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Government Finance SME (Customer Success Engineer III) is a trusted technical and domain expert who partners closely with customers to help them achieve measurable outcomes across multiple OpenGov product suites. With a strong foundation in public accounting, this role brings deep expertise in financial reporting, audit, compliance, and governmental accounting to guide customers through complex technical and business challenges. The CSE III applies advanced analytical and problem-solving skills to assess non-standard scenarios, identify root causes, and recommend innovative, scalable solutions that align product capabilities with customer goals. As a senior, fully qualified professional, the CSE III plays a critical role in driving adoption, retention, and expansion by ensuring customers

Manager II, Professional Services (Implementation Consultant) US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: Under the supervision of a Professional Services Director or Sr. Manager, the Manager will lead and support a team of Implementation Analysts and/or Implementation Consultants responsible for the successful deployment of OpenGov solutions. This role ensures that customer implementations are completed on time, within budget, and with high customer satisfaction. In addition to team leadership and project oversight, this role requires strong technical acumen, particularly in data preparation, workflow documentation, and product configuration. The Manager I will play a critical role in mentoring the team on technical problem-solving, ensuring quality implementation standards, and partnering cross-functionally to continuously improve delivery efficiency. Responsibilities: - Lead, coach, and mentor a team of Implementation