Mark43 jobs

Database Administrator, Infrastructure - UK Manchester Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which first responders rely. Our users are diverse, and we are committed to embracing diversity of thought, experience, and background within our team. About This Role We are seeking a UK-based Senior / Staff Database Administrator to help lead the design, reliability, security, and operational maturity of Mark43's production database infrastructure for UK public safety customers. In this role, you will serve as a senior technical owner for database reliability and performance. You will partner with engineering, infrastructure, security, delivery, and customer teams to ensure that Mark43's database systems are stable, scalable, secure, observable, and ready to support mission-critical public safety workloads. In this role, it is expected to independently own complex database initiatives and mentor others, provide technical direction, influence cross-team architecture, lead high-impact reliability programs, and serve as a trusted authority across the organization. Because this role may involve work with UK police customers, candidates must be eligible to obtain and maintain the required UK police and/or government security vetting, including NPPV3 and, where applicable, SC clearance. What You'll

Senior Software Engineer - Integrations Manchester Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. About Mark43 Mark43 empowers communities and their governments with technology that improves safety and quality of life. We build modern, resilient software that first responders and public safety agencies depend on in their most critical moments. Role Overview We are seeking an experienced Senior Software Engineer - Integrations who will take technical ownership of building and scaling integrations between Mark43's core platform and mission‑critical third‑party systems. You'll lead the design, development, and implementation of robust APIs, data pipelines, and messaging layers, ensuring seamless operational data flow for emergency dispatch and response systems. This is a hybrid role requiring at least three days per week in our Manchester office to support strong team collaboration. What You'll Do - Lead full lifecycle development of integrations that connect the Mark43 platform with external systems such as 911 call centers, state databases, evidence systems, and other key services. - Drive architectural decisions and ensure scalable, maintainable solutions across REST APIs, message queues, and event‑driven workflows. - Collaborate closely with Product, Engineering, and partner technical teams to define reliable API contracts and integration patterns. - Mentor and guide more junior engineers on the team, elevate coding standards, and lead code reviews. - Contribute to integration testing strategies, observability, and dashboards to monitor operational data

Account Executive - Software Manchester Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with technology that improves safety and quality of life. We build powerful, scalable, and intuitive software that sets a new standard for the tools first responders rely on every day. Our users are diverse, and we are committed to building a team that reflects a wide range of perspectives and experiences. We are looking for an Account Executive to join our growing UK team. This role sits at the forefront of expanding Mark43's presence in a new and evolving market. You will help bring modern, cloud-based technology to police forces and public safety organisations, shaping how they operate and serve their communities. This is a unique opportunity to define a market, influence adoption of next-generation policing technology, and drive meaningful impact across the UK public safety landscape. What You'll Do If you were part of our team, here are some things you would have done last week: - Led conversations with police forces and public safety organisations to understand operational challenges and identify how Mark43 can deliver value - Built and progressed pipeline by engaging prospective customers across the UK policing ecosystem - Navigated complex public sector procurement processes, maintaining momentum and attention to detail throughout - Partnered with Marketing, Customer

General Application - Global Services All Locations Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. General Application: If you're excited about joining the Mark43 team, but don't see that perfect role listed, we'd love to hear from you through this application! If your background matches an opportunity with us, we will happily get in touch. A note to consider before applying: There are many open positions on our careers page and new roles are posted frequently. We encourage you to check back often. If any of those seem like a good fit, your best bet is to apply directly to the position! What you can expect as a member of the Mark43 Team - Mentorship from more experienced team members - Opportunities to learn and grow personally and professionally - Building mission critical and socially responsible software to enable first responders to better serve their communities - A workplace dedicated to supporting and bettering law enforcement, first responders, and other government

Senior Software Engineer Remote Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We're seeking experienced and innovative full stack software engineers who have shipped at enterprise scale and released commercial software to enterprise customers. Come and help build the next generation of cloud based public safety software. As a member of the Mark43 team, you'll take ownership of products and features from start to finish, and become a knowledge resource that your teammates can trust and rely on. You'll build robust solutions to our unique problems of scale, security, and reliability. We heavily leverage technologies like Java, React, SQL, Redis, and Elasticsearch and enjoy participating in the open source community. As an engineer here, you'll have the freedom to implement your own solutions and have a meaningful impact on our product. What You'll Do If you were a part of our team, here are some things you would have done last week: - Spent time working with a Product Manager to

Talent Community California Office, Charlotte Office, New York Office, Toronto Office, Washington, DC Office Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Apply here to send your resume to our Talent Community. If we think your experience is a strong match for our of our current or future openings, we will reach out to you! Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use

General Application - Finance All Locations Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. General Application: If you're excited about joining the Mark43 team, but don't see that perfect role listed, we'd love to hear from you through this application! If your background matches an opportunity with us, we will happily get in touch. A note to consider before applying: There are many open positions on our careers page and new roles are posted frequently. We encourage you to check back often. If any of those seem like a good fit, your best bet is to apply directly to the position! What you can expect as a member of the Mark43 Team - Mentorship from more experienced team members - Opportunities to learn and grow personally and professionally - Building mission critical and socially responsible software to enable first responders to better serve their communities - A workplace dedicated to supporting and bettering law enforcement, first responders, and other government agencies

Manager, Revenue Accounting New York, New York Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team. We are looking for a Manager of Revenue Accounting to join our Finance & Accounting team as an individual contributor. This role sits at the center of our quote-to-cash architecture and serves as the financial owner of the revenue across our operational systems. You will combine deep technical accounting expertise with strong business systems judgment to ensure complex SaaS and Professional Services arrangements are structured, allocated, billed, and recognized accurately at scale. Role Summary This role will oversee the revenue recognition process across SaaS and Professional Services, ensuring the data flowing from Salesforce to NetSuite is complete, accurate, and audit ready. You will be the person who can interpret ASC 606 and work across Mark43's stakeholders, including Revenue Operations, Deals Desk, Professional Services, and FP&A. The ideal candidate has a rare blend of technical revenue and financial systems expertise. You are equally comfortable writing a revenue memo,

General Application - People Operations All Locations Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. General Application: If you're excited about joining the Mark43 team, but don't see that perfect role listed, we'd love to hear from you through this application! If your background matches an opportunity with us, we will happily get in touch. A note to consider before applying: There are many open positions on our careers page and new roles are posted frequently. We encourage you to check back often. If any of those seem like a good fit, your best bet is to apply directly to the position! What you can expect as a member of the Mark43 Team - Mentorship from more experienced team members - Opportunities to learn and grow personally and professionally - Building mission critical and socially responsible software to enable first responders to better serve their communities - A workplace dedicated to supporting and bettering law enforcement, first responders, and other government

Senior Product (UX) Designer Remote Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with modern technologies that improve the safety and quality of life for all. We are a cloud-based public safety platform and design powerful, scalable, and elegant software products that set a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. Product Designers at Mark43 lead strategically, integrate various systems, champion design ideation, simplify complex workflows by collaborating with stakeholders, advocate for users, and deliver impactful designs for direct users in law enforcement agencies. You will be focusing on one product area, but have an impact on a breathe of various product areas including Computer Aided Dispatch, Records Management, Advanced Analytics/Insights, and mobile applications. We're looking to have a designer with 7+ years of professional software product design experience, including deep and demonstrable expertise in managing their work autonomously. At Mark43, - You will own the 0-1 product design process by conducting research, designing solutions from insights, iterating based on data, and collaborating closely with product and engineering to deliver best-in-class products. - You will collaborate with cross-functional teams to facilitate design thinking and innovation. - You will lead design solutions

General Application - Engineering All Locations Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. General Application: If you're excited about joining the Mark43 team, but don't see that perfect role listed, we'd love to hear from you through this application! If your background matches an opportunity with us, we will happily get in touch. A note to consider before applying: There are many open positions on our careers page and new roles are posted frequently. We encourage you to check back often. If any of those seem like a good fit, your best bet is to apply directly to the position! What you can expect as a member of the Mark43 Team - Mentorship from more experienced team members - Opportunities to learn and grow personally and professionally - Building mission critical and socially responsible software to enable first responders to better serve their communities - A workplace dedicated to supporting and bettering law enforcement, first responders, and other government agencies

Platform Technical Product Manager Remote Office Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We are looking for a Technical Product Manager to join our Platform organization. In this role, you will help shape the systems that power how Mark43 customers and their partners access, integrate with, and extend our products. Your scope will span data access (data lake and partner APIs), integration platforms, and configurable forms and workflow infrastructure. The products you own are foundational to how public safety agencies operationalize their data and how their broader ecosystem of vendors, analytics tools, and downstream systems connects to Mark43. This is a highly execution-focused role. You will partner closely with engineering, design, customers, and partner vendors to drive product development from concept through launch and iteration. You will work alongside Services, Customer Success, and Sales to ensure the platform capabilities you ship translate into successful customer outcomes. What You'll Do If you were part of our team, here are some things

Senior Collections Specialist, Public Sector New York, NY Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team. Mark43 partners exclusively with U.S. government agencies across federal, state, county, and local jurisdictions, as well as government agencies in the United Kingdom. Our customers operate in complex procurement, budgeting, appropriation and invoicing environments. We are looking for a Senior Collections Specialist with public sector experience to improve cash collections, reduce days sales outstanding, and strengthen our public-sector order-to-cash process. Role Summary Mark43 is seeking a highly motivated Senior Collections Specialist, Public Sector to support collections and accounts receivable activities for our government customers. This is a hands-on role for someone who understands that collecting from government customers requires more than sending invoice reminders. The ideal candidate has experience working with or collecting from public-sector entities, including cities, counties, states, federal agencies, law enforcement agencies, public safety departments, school districts, transit authorities, or other government organizations. You understand how government payment processes work, including annual appropriations,

Customer Experience Manager-West Remote Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We are looking for a Customer Experience Manager to join our growing team. The Mark43 Customer Experience team is passionate about serving as the client's voice and demonstrating the value of our product offerings. The main goals of the team are to foster product adoption and user satisfaction, assist with change management, capture and contextualize product feedback for our engineering and product teams, track issue resolution, explain new feature enhancements, drive renewals/expansions, and mitigate/prioritize any pain points before they become critical issues. This is a client-facing role, and you will be working with your clients regularly both in person and virtually. You will be involved in the full spectrum of post-implementation processes and client care. Much of your day to day will be spent learning about our customers' unique needs and we expect you to absorb information and eventually demonstrate mastery of a client's workflows and our product offerings.

Customer Experience Manager - East Remote Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. Must reside in Illinois We are looking for a Customer Experience Manager to join our growing team. The Mark43 Customer Experience team is passionate about serving as the client's voice and demonstrating the value of our product offerings. The main goals of the team are to foster product adoption and user satisfaction, assist with change management, capture and contextualize product feedback for our engineering and product teams, track issue resolution, explain new feature enhancements, drive renewals/expansions, and mitigate/prioritize any pain points before they become critical issues. This is a client-facing role, and you will be working with your clients regularly both in person and virtually. You will be involved in the full spectrum of post-implementation processes and client care. Much of your day to day will be spent learning about our customers' unique needs and we expect you to absorb information and eventually demonstrate mastery of a

General Application - Growth All Locations Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. General Application: If you're excited about joining the Mark43 team, but don't see that perfect role listed, we'd love to hear from you through this application! If your background matches an opportunity with us, we will happily get in touch. A note to consider before applying: There are many open positions on our careers page and new roles are posted frequently. We encourage you to check back often. If any of those seem like a good fit, your best bet is to apply directly to the position! What you can expect as a member of the Mark43 Team - Mentorship from more experienced team members - Opportunities to learn and grow personally and professionally - Building mission critical and socially responsible software to enable first responders to better serve their communities - A workplace dedicated to supporting and bettering law enforcement, first responders, and other government agencies

Customer Experience Manager - Illinois Remote Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. Must reside in the Northeast We are looking for a Customer Experience Manager to join our growing team. The Mark43 Customer Experience team is passionate about serving as the client's voice and demonstrating the value of our product offerings. The main goals of the team are to foster product adoption and user satisfaction, assist with change management, capture and contextualize product feedback for our engineering and product teams, track issue resolution, explain new feature enhancements, drive renewals/expansions, and mitigate/prioritize any pain points before they become critical issues. This is a client-facing role, and you will be working with your clients regularly both in person and virtually. You will be involved in the full spectrum of post-implementation processes and client care. Much of your day to day will be spent learning about our customers' unique needs and we expect you to absorb information and eventually demonstrate mastery of

Lead Software Engineer - CAD Boston, Massachusetts Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We're seeking experienced and innovative senior software engineers who have shipped at enterprise scale and released commercial software to enterprise customers. Come and help build the next generation of cloud based public safety software. As a senior member of the Mark43 team, you'll take ownership of products and features from start to finish, and become a knowledge resource that your teammates can trust and rely on. You'll build robust server side solutions to our unique problems of scale, security, and reliability. We heavily leverage technologies like React, Typescript, Java, SQL, Redis, and Elasticsearch and enjoy participating in the open source community. As an engineer here, you'll have the freedom to implement your own solutions and have a meaningful impact on our product. We will depend on your strong systems architecture design experience to offer insight into technical decision-making in building our products from the ground up.

Staff Engineer Remote, New York Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools our first responders rely on. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We are seeking experienced and innovative Staff Engineers who have shipped software at an enterprise scale to come and help build the next generation of cloud-based public safety software. As a senior member of the Mark43 team, you'll take ownership of projects and features from start to finish and be a knowledgeable resource to your teammates. You'll build robust server-side solutions to our unique problems of scale, security, and reliability. We heavily leverage technologies like Java, MySQL, Redis, and Elasticsearch and enjoy participating in the open source community. As an engineer here, you'll have the freedom to implement your own solutions and have a meaningful impact on our product. We will depend on your strong systems architecture design and technical decision-making in building our products from the ground up. This role offers tremendous career growth opportunities on either a management or Technical Lead track. What You'll Do If you

Front-End Engineer Boston, MA Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We're seeking experienced and innovative front-end engineers who have shipped at enterprise scale and released commercial software to enterprise customers. Come and help build the next generation of cloud based public safety software. As a senior member of the Mark43 team, you'll take ownership of products and features from start to finish, and become a knowledge resource that your teammates can trust and rely on. You'll build robust solutions to our unique problems of scale, security, and reliability. We heavily leverage technologies like Java, React, SQL, Redis, and Elasticsearch and enjoy participating in the open source community. As an engineer here, you'll have the freedom to implement your own solutions and have a meaningful impact on our product. As a part of our CAD team, you'll work on designing technical solutions that enable our First Responder customers to have the most accurate and real time locations possible. What You'll

Senior Trade Mark Counsel London Bankside, London, London, United Kingdom

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ICT Test Engineer Staff Penang, Malaysia