Counterpart jobs

Account Executive Remote (United States) Counterpart is an Insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. As a member of the risk engineering team, you will be responsible for the production of premium through proper risk analysis and effective distribution through our digital distribution partners. In collaboration with the Territory Managers, engineering, and operations team, you will leverage your industry knowledge and broker relationships to develop management liability and professional liability insurance products that brokers are eager to promote to their clients. AS AN ACCOUNT EXECUTIVE YOU WILL: - Process and quote submissions accurately and on time: Work through a high volume of incoming management and professional liability submissions using Counterpart's digital platform, following established underwriting guidelines and procedures to generate timely, accurate quotes. - Learn and apply ML/PL underwriting fundamentals: Build working knowledge of policy forms, coverage terms, rating procedures, and authority parameters under the guidance of senior Risk Engineers and your team lead. - Follow up on open quotes: Actively work your quote queue. Reaching

Claims Manager Remote (United States) Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. As a member of the Claims team, you will be one of the initial users of, and key feedback providers for, our active claims management processes and systems. Your input will help to shape and improve how we fulfill our mission of providing world-class service through tightly managing legal costs, making data-driven decisions when analyzing a claim's value, and ensuring that other potentially responsible parties pay their fair share. This will necessitate close collaboration with Claims leadership, our internal Data and Engineering teams, and our carrier partners. YOU WILL - Complete accurate and timely investigations into the coverage, liability, and damages for each claim assigned to you. - Actively manage each claim assigned to you in a way that produces the most timely and cost-effective resolution. - Build and maintain positive and productive working relationships with internal and external customers, including policyholders, brokers, carrier partners, and Risk Engineers. - Direct and

Production Risk Engineer - Lawyers Professional Liability Remote (United States) Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. As a member of the risk engineering team, you will be responsible for the production of premium through proper risk analysis and effective distribution of our Lawyers Professional Liability (LPL) products. In collaboration with the engineering, design, data, and operations team, you will leverage your industry knowledge and broker relationships to underwrite and grow Counterpart's LPL book of business, spanning E&O, incidental GL, and related professional liability coverages tailored to modern law firms and evolving legal practices. You will play a key role in building broker demand and establishing Counterpart as a leading LPL market. AS A PRODUCTION FOCUSED RISK ENGINEER YOU WILL: - Achieve and exceed underwriting performance and revenue goals for the Lawyers Professional Liability segment, underwriting in accordance with our stated procedures. - Price LPL accounts with competitive terms quickly, thoughtfully, and in accordance with our guidelines, demonstrating a deep understanding of law

Production Risk Engineer - Allied Health Remote (United States) Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. As a member of the risk engineering team, you will be responsible for the production of premium through proper risk analysis and effective distribution of our Allied Healthcare Professional Liability products. In collaboration with the engineering, design, data, and operations team, you will leverage your industry knowledge and broker relationships to underwrite and grow Counterpart's Allied Healthcare book of business, spanning E&O and GL, and related professional liability coverages for healthcare practitioners and social service providers. You will play a key role in building broker demand and establishing Counterpart as a leading Allied Healthcare market. AS A PRODUCTION FOCUSED RISK ENGINEER YOU WILL: - Achieve and exceed underwriting performance and revenue goals for the Allied Healthcare Professional Liability segment, underwriting in accordance with our stated procedures. - Price Allied Healthcare accounts with competitive terms quickly, thoughtfully, and in accordance with our guidelines, demonstrating a deep understanding of

Production Risk Engineer - Architects & Engineers Remote (United States) Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. As a member of the risk engineering team, you will be responsible for the production of premium through proper risk analysis and effective distribution of our product. In collaboration with the engineering, design, data, and operations team, you will leverage your industry knowledge and broker relationships to develop management liability and professional liability insurance products that brokers are eager to promote to their clients. AS A PRODUCTION RISK ENGINEER YOU WILL: - Achieve and exceed underwriting performance and revenue goals, underwriting in accordance with our stated procedures. - Price accounts with competitive terms quickly, thoughtfully, and in accordance with our guidelines. - Manage quote related communication and questions in a thoughtful and trusting manner. - Collaborate with the underwriting team of Risk Engineers on understanding the unique exposures of complex accounts. - Provide market feedback and recommend improvements to our terms, rates, and guidelines improving our

Pricing and Systems Actuary Remote JOB DESCRIPTION PRICING AND SYSTEMS ACTUARY Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A-rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. As a Pricing and Systems Actuary, you will balance being a prolific individual contributor to initiatives at the intersection of data science and traditional actuarial work. You will help bridge the gap between the Data & Insurance teams by leveraging actuarial techniques such as pricing and risk modeling as well as new techniques such as machine learning and programming. In addition, you will contribute to the culture, rituals, and processes that underpin a high-functioning team and the organization more broadly. AS A PRICING AND SYSTEMS ACTUARY, YOU WILL: - Build and maintain new efficient/expansive rating systems and related models in Python and in Excel. Building a system ultimately allows the team to help steer the portfolio more effectively - Build and maintain risk/simulation models to help analyze and steer the business - Research ways to leverage industry data to enhance current rating, new/current admitted filings, and

Associate Claims Manager - Professional Liability (Dental) Remote (United States) JOB DESCRIPTION Claims Manager - Professional Liability (Dental) Counterpart is a management and professional liability insurance platform for the 21st century workplace. We offer products and services to help companies align the risks and incentives of creating great organizations. Our platform is designed to measure risk more efficiently using the most advanced rating system in the industry, while also proactively mitigating the risks of our insureds. Ultimately, we provide businesses and professionals with frameworks to be the best versions of themselves. That's where you come in. Counterpart is the place for people who want to build and use top-tier technology to improve insurance products and outcomes for small businesses. You will own real problems, work alongside the future leaders of this industry, and help build a company defining a category. As member of the Claims team, you will be one of the initial users of, and key feedback providers for, our active claims management processes and systems. Your input will help to shape and improve how we fulfill our mission of providing world-class service through tightly managing legal costs, making data-driven decisions when analyzing a claim's value, and ensuring that other potentially responsible parties pay their fair share. This will necessitate close collaboration with Claims leadership, our internal Data and Engineering teams, and our carrier partners. YOU WILL - Complete accurate and timely investigations into the coverage, liability, and damages for each claim assigned to you. - Actively manage each

VP of Engineering Remote VP of Engineering Counterpart believes in small businesses and is dedicated to helping them do more with less risk. By pairing leading insurance experts with cutting-edge technology, Counterpart empowers small business owners to grow with confidence. Exceptional underwriters, trusted insurance brokers, and prominent insurance carriers come together on the Counterpart platform to support small businesses by providing AI-driven management and professional liability underwriting and claims services. That's where you come in… Counterpart is building the first AI-native insurance company. We are redesigning how we operate from the ground up so that every person carries real context, real ownership, and real leverage, and the system carries the rest. As VP of Engineering, you will lead our flat-by-design engineering organization. Scaling our impact through better infrastructure, better context systems, and agents that compound every engineer's output. You will own the technical vision, engineering operations, and people strategy for the function, and you will represent Counterpart's technology strategy to the board. As VP of Engineering, you will: - Evolve how our flat engineering organization scales with agents. Ensure and retain high talent density. Drive efficiency by leveraging AI. Set the forward-looking technical vision that supports the business. - Shape how Counterpart builds software in an AI-native world. Partner with the CEO, engineering leaders, and technical product managers to refine how we build, how we operate, and how we compound output. - Run Engineering as a function that allocates its people and agents across competing initiatives. Own the allocation decisions,

(Senior) Production Risk Engineer - Management Liability (East) Remote, East (United States) Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. As a member of the risk engineering team, you will be responsible for the production of premium through proper risk analysis and effective distribution of our product. In collaboration with the engineering, design, data, and operations team, you will leverage your industry knowledge and broker relationships to develop management liability and professional liability insurance products that brokers are eager to promote to their clients. AS A PRODUCTION RISK ENGINEER YOU WILL: - Achieve and exceed underwriting performance and revenue goals, underwriting in accordance with our stated procedures. - Price accounts with competitive terms quickly, thoughtfully, and in accordance with our guidelines. - Manage quote related communication and questions in a thoughtful and trusting manner. - Collaborate with the underwriting team of Risk Engineers on understanding the unique exposures of complex accounts. - Provide market feedback and recommend improvements to our terms, rates, and guidelines

Staff Product Engineer Remote - Argentina, Brazil, Colombia, Chile, Mexico, Dominican Republic, Peru Staff PRODUCT ENGINEER (Contract) Build it. Ship it. Own it. Location: Argentina, Brazil, Colombia, Chile, Mexico, Dominican Republic, Peru About Counterpart Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A-rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. The Role As a Product Engineer at Counterpart, you own problems and drive outcomes. You iron out requirements with stakeholders, partners, and customers. You leverage AI for implementation. You verify the end-to-end result. You iterate until you move the needle. You run projects with other Product Engineers and AI agents. You know when to delegate to a human, when to delegate to an agent, and when to do it yourself. YOU WILL Own the Problem - Take accountability for the outcome. - Talk directly to your users, stakeholders, and peers to discover the problem. - Translate business intents into functional requirements that engineers and agents can build against. Determine where human judgment is non-negotiable and where AI can augment or act autonomously. -

Nutrition Specialist (Visayas) Country Philippines A DAY IN A LIFE: Responsible for communicating ethically and delivering science based value propositions building the image and the role of Nestlé Infant Nutrition with HealthCare Professionals and institutions, within a specified territory, in order to compliantly drive recommendation/advocacy /prescriptions for these products. KEY RESPONSIBILITIES: Develop and expand brand usage through engagements with Health Care Professionals and Health Care Institutions. Implement ethical marketing plans to further develop brand. Communicate scientific and factual information to health care professionals to update them on latest product breakthroughs. Coordinate with trade counterparts for product availability, market hygiene, and completeness of product range. Manage all aspects of assigned responsibilities and administrative functions inherent in the operation of the assigned territory. WHAT WILL MAKE YOU SUCCESSFUL: Must be driving a car with a valid driver's license for at least 1 year. Preferably with a science-related degree in Physiology/Nutrition/Medicine/Biology/Pharmacology/Nursing/Food Science or other Human or Nutrition science-related field. Marketing or business-related qualification can be considered. Previous medical delegate or pharmaceutical representative experience working in a multidisciplinary team with different healthcare practitioners and/or in a healthcare sales environment coordinating and presenting to groups of people are an advantage. Nestlé Philippines is

Service Engineer II IS - Remote Renton, WA, United States Service Engineers work in partnership with developers, testers, and program managers, (typically early in the development process) to design, operate, grow, and improve large-scale, computer-based services offered to IS, non-IS and clinical caregivers. Their technical skills are on par with their Development, Test, and Program Management counterparts.

Director (m/f/d) Regulatory Affairs - Regulatory Intelligence & Policy Work Model Office Based Role (Daiichi Sankyo Europe) | Job Location (Country/Region) At Daiichi Sankyo, we are united by a single purpose, to improve lives around the world through innovative medicines. With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders. Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society. Purpose of the function Accountable for the performance of Regulatory Intelligence and Policy in the EU and the achievement of internal and external deliverables by providing regulatory intelligence and information management and effective communication and reviewing and interpreting regulatory and scientific regulations, directives, guidelines and initiatives. Overall management of Regulatory Intelligence for DSE using publicly available or internal information sources, paid databases in access and networking (e.g. vfa, efpia). Communicate important changes and trends within Regulatory Affairs, working with counterparts in Regulatory Intelligence in other regions as well as with other internal functions when required. Roles and Responsibilities Planning tasks: Represent EU Regulatory Intelligence collaborating with US, Japan and other counterparts in Global Regulatory Affairs to identify and anticipate key regulatory trend

Technical Architect (Pre-Sales) London, England Our Technical Architect (Pre-Sales) is an essential pre-sales customer-facing role within the Global Revenue Organization, partnering with prospects and clients to drive a mutual understanding of FloQast's vast integration ecosystem. This role directly engages with our customer's IT, Financial Systems Admins, and other end-users, answering questions, consulting, and selling on best practices around integrations that span ERPs, Cloud Storage, SSO, Communication Tools, other Financial systems, and more. This team player collaborates closely with Account Executives, Solutions Consultants, and Account Managers on late-stage opportunities and will be the face of FloQast when talking to the customer's IT counterparts. This person will in turn play a key role in providing feedback to the product/engineering teams about integration gaps they receive feedback on and see themselves during the sales process. *Visa sponsorship is NOT available at this time What You'll Do: What You'll Bring: Nice-to-haves:

Federal Project Manager III - Oracle Health (EHR General Readiness) United States, US Federal Project Manager III - Oracle Health (EHR Pre and Post Go-live Readiness) Travel: 80% Overview: The Federal Project Manager is responsible for site-specific Pre and Post Go-Live Transition Readiness project plan management; completing deliverable status reports to the client and internal teams; coordinating activities and ownership with client counterparts; executing Transition Readiness Methodology to ensure local informatics readiness to assume ownership of EHR support; advising the client on expectations in a consultative role; and managing client communication. Roles and Responsibilities Manage all communication and relationships between the site and the Oracle Health Readiness Team Manage the site-specific project plan and timeline and drive local site Informatics to success in preparing them for their roles Post Go-Live Present content and drive execution of the Readiness Support Methodology at a local level Own coordination of the Event Driven methodology with internal and external stakeholders for specified site(s) Work closely with internal Engagement Management Team on Deployment schedules and events Coordinate and manage all site call and event execution Responsible for tracking the timeline for IMS Updates to the VISN PM Responsible for tracking the timeline of PGL events for the MPR to report back to VISN PM Responsible for tracking and management of the Readiness Checklist Participate in internal scrums with Site Readiness counterparts Manage all site-specific risks and report back through internal Site Readiness scrums Recommended Qualifications for Project Manager Education & Experience Bachelor's degree in healthcare

Enterprise Accounting Success Manager London, England The Enterprise Accounting Success Manager (ASM) role is an experienced customer facing role that will help support the Enterprise customer base in our Close Management solution. The Accounting Success Management team operates as strategic advisors who leverage their deep product knowledge to close adoption gaps, resolve complex challenges, and push long-term customer value to drive net revenue growth. This role represents an advanced level of technical and judgment-based ownership within the ASM track. Enterprise ASMs operate with minimal oversight, independently manage a book of complex customers and are accountable for successful customer outcomes. The Enterprise ASM role works heavily with the Enterprise AE team, in addition to their Account Management counterparts. Having a strong background in previous professional accounting or audit experience will allow the candidate to build instant rapport with our enterprise customer base by addressing accounting specific questions, scenarios, or other elements during the post implementation phase to maximize adoption and enhance our clients' entire customer experience. This role is hybrid working in our central London office 3 days per week. *Visa sponsorship is NOT available at this time What You'll Do: What You'll Bring: Nice To Haves:

Partner AI Deployment Engineer - AWS Sydney, Australia, Sydney, Australia About the team The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We serve as trusted technical advisors, helping customers and partners move from early experimentation to production-scale AI systems. As a Partner AI Deployment Engineer focused primarily on AWS, you will operate at the center of one of our most strategic partnerships, driving customer outcomes through AWS and partner ecosystems while supporting other strategic partners where needed. About the role We are looking for a highly experienced technical leader to serve as the primary technical counterpart to AWS field leadership (Solutions Architects, Specialists, and Partner teams). This role goes beyond individual deal support-you will shape strategy, define engagement models, and build repeatable systems that scale across AWS globally. You will work across pre- and post-sales, guiding complex enterprise customers from ideation to production while enabling AWS and partners to independently drive deployments. You will combine deep technical expertise, strong judgment, and ecosystem leadership to maximize impact across a portfolio of high-priority opportunities. This role is based in Sydney . We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Strategic AWS Engagement & Influence - Serve as the senior technical counterpart to AWS field leadership, building trust and credibility across regions and teams. - Influence joint account strategy and technical direction for high-priority

National Security Policy Lead, Cyber Washington, DC About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is looking for a Cyber Policy Lead to lead our work on the cybersecurity dimensions of frontier AI policy. Reporting to the Head of National Security Policy, you will shape and lead Anthropic's external policy posture on cyber issues across the U.S. federal government, allied democracies, and critical infrastructure communities, and will help shape how Anthropic supports defenders during a critical period in AI development and governance. You will be a senior member of the National Security Policy team reporting to the Head of National Security Policy. You will serve as Anthropic's principal cyber policy voice with the federal government and Congress, sector risk management agencies, and allied government counterparts. You will translate Anthropic's research on frontier model cyber capabilities into concrete policy proposals, partnership opportunities, and meaningful contributions to public debates, and ensure that Anthropic's voice helps tilt the cyber balance toward defense. Key responsibilities - Develop and lead Anthropic's external cyber policy strategy across U.S. federal stakeholders, allied governments, and critical infrastructure sector regulators - Serve as Anthropic's day-to-day point of contact for senior cyber policymakers, sector risk management agencies, and allied counterparts on

Enterprise Client Partner (Customer Success) Redwood City, CA Nimble, a Swoop company, is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. As an Enterprise Client Partner (Customer Success) Manager, you will be a trusted advisor to key named / strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You'll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program. This role works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance. There is a 10% travel expectation for attending client conferences to meet with Pharmacy leaders in person. You will: What you bring: What's in it for you:

Senior Sales Manager, Fintechs & Paytechs - Institutional Clients Group, GPS (f/m/d) PARIS, Paris, France Work with key stakeholders from across the bank to develop and execute Sales Strategy for Fintech clients across the Continental Europe region Work in close partnership with Coverage Bankers/RMs, global/regional GPS Institutional Sales counterparts, and Product partners to identify and develop business opportunities and to jointly formulate a client engagement strategy for Fintech sector to deepen HSBC's global cash management wallet share and grow revenues Work closely with the Implementation,

Partner Marketing Manager United States - Remote About the Role The Partner Marketing Manager will help scale our global partnership program. This is a relationship-driven, execution-focused role for a marketer who excels at building joint go-to-market momentum and translating strategy into high-quality execution. You will partner closely with partner marketing counterparts and Channel Account Managers (CAMs) to plan and deliver integrated programs across digital marketing, events, thought leadership, and partner enablement. You will support partners across North America and EMEA and require strong organizational discipline, collaboration, and a passion for delivering polished, impactful programs. Reports to Director of Field Marketing Pay Classification Full-Time, Exempt Responsibilities Collaborate with partner marketing counterparts at A-LIGN's key partners to build quarterly joint go-to-market plans, including co-owned digital programs (webinars, whitepapers, content series, and email campaigns) and in-person activations Develop and manage a co-marketing activity calendar aligned to sales strategy and partner pipeline goals, ensuring each program has clear objectives, defined ownership, and measurable outcomes Create and manage the assets required to bring joint programs to life - including co-branded content, campaign briefs, enablement materials, and post-event reporting Track and report on program performance, translating results into insights that inform future planning cycles with each partner Partner closely with Channel Account Managers (CAMs) to plan and execute a broad portfolio of partner-facing events, including thought leadership programs, educational workshops, and curated entertainment and networking experiences that deepen the A-LIGN-partner relationship Identify and develop new event formats and activations that create memorable moments and drive stronger

Sr. PMT - Demand Tools, Project Kuiper Global Planning Bellevue, Washington, USA Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk! Key job responsibilities • Drive the product roadmap for internal demand planning and demand-based pricing tooling • Partner with business market teams, and global pricing and service plans teams, to define features that seamlessly integrate business logic, data science, price elasticity, bandwidth yield, and market objectives into our internal tools. • Work with tech counterparts to design internal tools using a crawl-walk-run approach in order to move quickly from zero-to-one, while rapidly launching incremental features to address pain points and increase automation. • Hold regular demo sessions, to refine feature sets, drive adoption, and fail fast through inventing and iterating • Partner with finance counterparts to ensure that success criteria, controllership, and financial metrics are well-defined and understood • Drive scrappy interim solutions as needed to ensure fully-scoped internal tools are not a blocker to service launch • Use well-honed business judgment to ensure that the end-to-end demand, capacity, and pricing systems are planned with the

Enterprise Customer Success Manager New York, NY As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You'll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program. This role works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance. What You'll Do: Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution Manage complex integration cycles, relationship, with each Enterprise customers; developing key relationships and executing within customer subteams (Finance, HR, etc.) Develop a trusted advisor relationship with customers (C-suite) to ensure goals are aligned from a business strategy perspective and success metrics are identified Work closely with your Account Executive counterpart to develop a joint success plan for your customers Constantly assess “health checks” for your customers to drive satisfaction, adoption, retention, and reduce churn Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention Maintain a deep understanding of our product and speak with customers about the most relevant features/functionality for their specific requirements Increase customer retention and ensure alignment by conducting regular check-in calls and Quarterly

Senior Mechanical Engineer Houston, TX Senior Mechanical Engineer Own mechanical R&D for Fleetzero battery modules: From a clean-sheet concept through production-ready design. ABOUT THE ROLE You will be the driving force behind the full mechanical development lifecycle of our battery module products. That means owning designs from initial concept and first-article prototypes, through development testing, design validation, and into high-volume manufacturing. You will work closely with electrical, manufacturing, and systems engineering counterparts to deliver robust, producible hardware on aggressive schedules. This is a hands-on role. You will be building and testing prototypes yourself, running experiments, and iterating quickly. If you are the type of engineer who is equally comfortable at a CAD workstation and a build bench, this role is for you.