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Claims Manager

Counterpart - Remote (United States)

Posted Nov 1, 2023

Benefits

Parental leave
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Family-building benefits
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401(k) match
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Weekend work
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Application

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About this role

Claims Manager Remote (United States) Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. As a member of the Claims team, you will be one of the initial users of, and key feedback providers for, our active claims management processes and systems. Your input will help to shape and improve how we fulfill our mission of providing world-class service through tightly managing legal costs, making data-driven decisions when analyzing a claim's value, and ensuring that other potentially responsible parties pay their fair share. This will necessitate close collaboration with Claims leadership, our internal Data and Engineering teams, and our carrier partners. YOU WILL - Complete accurate and timely investigations into the coverage, liability, and damages for each claim assigned to you. - Actively manage each claim assigned to you in a way that produces the most timely and cost-effective resolution. - Build and maintain positive and productive working relationships with internal and external customers, including policyholders, brokers, carrier partners, and Risk Engineers. - Direct and

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