Brilliant Earth jobs

Sales Associate Palo Alto, CA Sales Associate - Palo Alto, CA Our Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Sales Associates you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Sales Associate Here ! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Palo Alto, CA location. The targeted budget for this position is $24-$26 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience. - Conduct post-sale appointments to assist and educate customers returning

Retail Concierge Washington D.C. Retail Concierge - Washington DC The Retail Concierge provides an exceptional experience for every Brilliant Earth customer while maintaining a premium showroom environment. You will serve as the initial representation of the company, greeting customers upon arrival and ensuring the best possible experience in our showrooms. Behind the scenes, you will keep the showroom in pristine condition. You will balance multiple interactions with attention and care while sharing in the happiest moments of our customers' lives. The ideal candidate will be able to work a schedule that includes weekend days. This role is in-person at our Washington DC showroom location. The targeted budget for this position is $20-$22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Proactively greet, check-in, and assist customers, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. - Act as a brand ambassador, communicating our brand values and company mission of creating a more sustainable, transparent, and compassionate jewelry industry. - Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries. - Call customers to confirm showroom appointments and answer any pre-appointment questions. - Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience. - Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines. - Conduct weekly and quarterly audits to ensure showroom standards are being upheld. Follow

Jewelry Designer Remote Jewelry Designer - Brilliant Earth Position Overview: As a Jewelry Designer, you will work on our Product Development team to assist with the design process from conception to launch. In this role, you will produce hand-drawn renderings and digital mockups for the development of distinctive new rings and fine jewelry, consistent with Brilliant Earth's unique design aesthetic and current industry trends. Join our close-knit group of creative problem solvers who are passionate about ensuring that every Brilliant Earth design meets exceptional standards of quality and craftsmanship. Key Responsibilities: - Drive the design process for distinctive new rings and fine jewelry pieces, by brainstorming and developing new design concepts, producing hand drawn sketches, digital mockups and prototypes, placing purchase orders, implementing revisions and performing final quality assurance checks - Research and stay abreast of on-trend fashion, as well as classic jewelry inspiration. Actively identify key trends to ensure our designs remain industry leading and innovative, and present them to the Product Development and Merchandising team to guide design direction - Ensure consistency with Brilliant Earth's distinctive design and quality standards, as well as manufacturability of pieces - Accurately document design details for a range of new product development types - Organize and maintain design files for accuracy and efficiency - Collaborate with the Merchandising team to ensure designs reflect customer demand and address key trends and opportunities - Collaborate with the eCommerce and marketing team to provide design inspiration insights and specific product details - Clearly communicate design

Jewelry Stylist Boston, MA Jewelry Stylist - Boston, MA, Newbury St Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our Newbury St. showrooms. The targeted budget for this position is $20-22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: - Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options. - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. - Guide customers to purchase, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets. - Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product. - Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry. - Conduct post-sale appointments to

Jewelry Consultant (Part-Time) San Francisco, CA Jewelry Consultant (Part Time) - San Francisco, CA Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here ! The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person at our San Francisco, CA showroom location. The targeted budget for this position is $24 - 26 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience. - Conduct post-sale appointments

Gemologist Manager Secaucus, NJ Gemologist Manager - Secaucus, NJ Position Overview: We are seeking a results-driven, innovative, and passionate leader to serve in the role of Procurement Manager within our Operations Group at Brilliant Earth. You will be responsible for managing procurement, supply chain, and vendor management functions within the gemstone departments. In this role, you will be directing the procurement of all our gemstone purchases. In addition, you will be accountable for maintaining inventory levels. You will also be responsible for managing day-to-day vendor relations and building relationships with vendors who share Brilliant Earth's commitment to responsible sourcing. The primary objectives of this position are to maximize product selection, efficiency, quality, and customer experience critical to Brilliant Earth's success, while developing strong vendor relationships. You will be a leader within our operations team, which is dedicated to delivering excellence from the time our customers place an order to the moment they open their package. You will also play a key role in advancing our goal of cultivating a more responsible jewelry industry. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase originates from responsible sources and meets the highest standards of quality and craftsmanship. The ideal person for this role thrives in fast-paced start-up environments and has demonstrated an ability to be effective with finite resources. We have a social and environmental mission at the core of our company and are looking for someone who is enthusiastic about helping us achieve

Operations Assistant - Quality Assurance Secaucus, NJ Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Receive product and enter product details into our internal system - Perform quality assurance checks on incoming and outgoing product - Review orders to ensure they are ready to ship to customers - Support customer care team via phone and email with any product-related escalations - Complete a high volume of data entry within a specified time frame, ensuring accuracy - Meet goals and targets as assigned by leadership - Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail What You Have: - A drive to exceed goals. You love a good

Jewelry Consultant Scottsdale, AZ Jewelry Consultant - Scottsdale, AZ Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here ! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Scottsdale showroom. The targeted budget for this position is $19-21 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What You'll Do: - Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience. - Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing,

Gemologist Assistant Manager Secaucus, NJ Gemologist Assistant Manager - Secaucus, NJ Position Overview: Brilliant Earth is searching for a proactive, resourceful, and innovative Assistant Manager to support our Procurement and Vendor Relations functions. In this role, you will assist in managing the procurement of gemstone purchases while contributing to vendor relationship management and inventory control. You will work closely with senior management and cross-functional teams to ensure a seamless supply chain process in line with our commitment to responsible sourcing and excellence in customer service. This role is based onsite in our Secaucus, NJ distribution center. The targeted budget for this position is $70k-$80k. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities - Assist in the procurement of all gemstone purchases. - Help manage day-to-day vendor interactions and develop relationships with existing and potential partners. - Support escalation management and work with vendors who share Brilliant Earth's commitment to responsible sourcing. - Coordinate tasks and resources to maintain strong vendor networks. - Assist with planning and maintaining optimal inventory levels across the gemstone department - Collaborate with sales, production, and fulfillment teams to ensure precise inventory tracking and communication. - Support recruiting, training, and development of team members. - Empower team members to resolve day-to-day challenges and maintain high performance. - Aid in formulating and implementing systems, policies, and procedures that drive efficient business operations. - Ensure that procurement practices and vendor operations meet Brilliant Earth's quality, delivery, and cost

Future Showroom Opportunities Central; East; West Brilliant Earth Future Showroom Opportunities Thank you for your interest in joining the Customer Experience team at Brilliant Earth! We'd love to stay in touch regarding future opportunities in our showroom locations. Please submit your information below. If a role becomes available that aligns with your background and experience, a member of our team will be in touch! If you're interested in a specific open role, we encourage you to apply directly to that opportunity in order to be considered. Curious about a day in the life? Learn more about our showroom experience here! Leadership: - Customer Experience Manager - The Customer Experience Manager will build, lead and mentor a team of dedicated Customer Experience Assistants, Jewelry Consultants, and Concierges responsible for meeting quarterly sales targets and delivering exceptional service to Brilliant Earth customers. As the team's leader, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Customer Experience Manager leads the team to achieve and exceed sales goals, directly impacting the growth of the company and the individual team members. - Customer Experience Assistant Manager - The Customer Experience Assistant Manager will build, lead and mentor a team of dedicated to delivering exceptional service to Brilliant Earth customers. As the team's Assistant Manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. Sales & Customer Service: - Jewelry Sales Consultant - Our Jewelry Sales Consultants provide

Assistant Manager, Quality Assurance Secaucus, NJ Quality Assurance Assistant Manager - Secaucus, NJ We are seeking a results-driven, innovative, and passionate leader to serve in the role of Assistant Operations Manager within our Quality Assurance Operations team for Brilliant Earth. The primary objectives of this position are to maximize efficiency, quality, and customer experience critical to Brilliant Earth's success, while developing strong vendor relationships and maintaining customer delivery timelines. You will be responsible for ensuring items and finished product meet Brilliant Earth's quality standards while supporting the timely flow of customer orders from receipt through final delivery, ensuring customer orders are received, processed, inspected for quality and shipped in an accurate and timely manner according to order specifications and delivery expectations. You will be an instrumental leader of our operations team, which is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The ideal person for this role thrives in fast-paced startup environments and has demonstrated an ability to be effective with finite resources. We have a social and environmental mission at the core of our company and are looking for someone who is enthusiastic about helping us achieve our social goals, as well as our business goals. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality, craftsmanship, and on-time delivery This role is in-office at our Secaucus location. The targeted budget for this position

Retail Operations Coordinator Baltimore, MD Showroom Coordinator - Baltimore, MD Our Showroom Coordinator is dedicated to providing an exceptional experience for every Brilliant Earth customer while aiding fulfillment and operational needs. The goal of the Brilliant Earth team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers' lives. The team operates in a fast-paced environment and is the engine which drives our company. As a team member, you will be supporting daily operations at our Baltimore location. In addition, you will serve as the face of the company while greeting customers and ensuring the best possible experience when visiting our showrooms. Curious about a day in the life? Learn more on our blog here or learn about Oval Diamonds from Kelly, our SF team member, here ! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Baltimore, MD location. The targeted budget for this position is $20-$22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Create memorable and personalized experiences for Brilliant Earth customers by providing exceptional service and creating a welcoming environment during their visits to our showroom. - Greet and welcome guests with enthusiasm, warmth and professionalism. - Send and receive product from our NJ headquarters and external vendors while reconciling inventory within our computer system. - Facilitate order fulfillment, including preparing and packaging customer

Operations Assistant - Inventory Secaucus, NJ Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Receive product and enter product details into our internal system - Perform quality assurance checks on incoming and outgoing product - Review orders to ensure they are ready to ship to customers - Support customer care team via phone and email with any product-related escalations - Complete a high volume of data entry within a specified time frame, ensuring accuracy - Meet goals and targets as assigned by leadership - Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail What You Have: - A drive to exceed goals. You love a good challenge!

Jewelry Sales Stylist Seattle, WA Jewelry Stylist - Seattle, WA Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Seattle, WA location. The targeted budget for this position is $20-22 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: - Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options. - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. - Guide customers to purchase, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets. - Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product. - Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry. - Conduct post-sale appointments

Jewelry Sales Consultant (Part Time) Santa Monica, CA Jewelry Sales Consultant (Part Time) - Santa Monica, CA Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Consultants you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person at our Santa Monica, CA location. The targeted budget for this position is $20-$22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience. - Conduct post-sale appointments to

Retail Sales Assistant Garden City, NY Retail Styling Assistant - Garden City, Long Island Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Roosevelt Field showroom. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: - Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options. - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. - Guide customers to purchase, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets. - Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product. - Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry. -

Retail Sales Consultant Garden City, NY Retail Sales Associate - Roosevelt Field, NY Our Retail Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Retail Sales Associate you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Roosevelt Field location. The targeted budget for this position is $24-$26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience. - Conduct post-sale appointments to assist and educate customers returning

Retail Sales Associate King of Prussia, PA Retail Sales Associate - King of Prussia, PA Our Retail Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Retail Sales Associate you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here ! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our King of Prussia, PA location. The targeted budget for this position is $19-$21 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience. - Conduct post-sale

Jewelry Sales Associate San Diego, CA Jewelry Sales Associate - San Diego, CA Our Jewelry Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here ! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our San Diego, CA location. The targeted budget for this position is $ 20-$22 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: - Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. - Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience. - Conduct post-sale appointments to

Future Gemology Team Opportunities Secaucus, NJ div]:bg-bg-000/50 [&_pre>div]:border-0.5 [&_pre>div]:border-border-400 [&_.ignore-pre-bg>div]:bg-transparent [&_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [&_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8"> _*]:min-w-0 gap-3 standard-markdown"> Brilliant Earth Future Gemology Opportunities Thank you for your interest in joining the Gemology team at Brilliant Earth! We'd love to stay in touch regarding future opportunities on our team. Please submit your information below, and if a role becomes available that aligns with your background and experience, a member of our team will be in touch! If you'd like to be considered for a specific open role, we encourage you to apply directly to that opportunity in order to be considered. Curious about a day in the life? Click here to learn more about our Operations team, and read on to discover the roles available on our Gemology team! Gemology Leadership Our Gemology Leaders oversee procurement, supply chain, and vendor management within our gemstone departments, building relationships with partners who share Brilliant Earth's commitment to responsible sourcing. In this role, you will lead and develop a high-performing team and work cross-functionally to deliver excellence at every step of the customer journey. _*]:min-w-0 gap-3 standard-markdown"> Senior Staff Gemologist Our Senior Staff Gemologists are responsible for gemstone and estate jewelry review, tracking, and cataloging at the highest level of expertise. In this role, you will review and problem solve VIP and high-value orders, evaluate stones from customers and showrooms, coordinate with domestic and international suppliers, and partner with sales, customer service, and the design team to source special order gemstones and diamonds - bringing

Retail Assistant Manager Garden City, NY Retail Assistant Manager - Garden City, Long Island Position Overview: The Retail Assistant Manager for our Garden City showroom location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team's manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. The ideal candidate will be able to work a full-time schedule of Sunday - Thursday. This role is in-person at our Roosevelt Field Mall showroom location. The targeted budget for this position is $65-67k. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: - Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers. - Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service. - Create memorable and personalized experiences for Brilliant Earth customers by guiding customers

Future Jewelry Manufacturing Team Opportunities Secaucus, NJ Brilliant Earth Future Jewelry Manufacturing Team Opportunities Thank you for your interest in joining the Jewelry Manufacturing team at Brilliant Earth! We'd love to stay in touch regarding future opportunities on our team. Please submit your information below, and if a role becomes available that aligns with your background and experience, a member of our team will be in touch! If you're interested in a specific open role, we encourage you to apply directly to that opportunity in order to be considered. Curious about what it's like to be part of our Operations team? Click here to learn more, and keep reading for more information about the roles on our manufacturing team! Manufacturing Leadership Our Manufacturing Leaders build, lead, and mentor a team of skilled jewelry craftspeople responsible for delivering exceptional quality and meeting production targets. As a leader on this team, you will foster an environment of craftsmanship, accountability, and continuous improvement, while working cross-functionally to ensure every Brilliant Earth piece meets the highest standards of quality and excellence. Bench Jeweler Our Bench Jewelers are at the heart of what we do - executing the physical construction of fine jewelry products, including soldering, filing, and assembling rings. As a Bench Jeweler, you will bring exceptional craftsmanship and a commitment to quality to every piece you create. Setter Our Stone Setters execute the precise physical construction of fine jewelry products, including setting side and center stones with expert care and accuracy. In this

Jewelry Stylist (Part-time) Miami, FL Jewelry Stylist (Part-time) - Miami, FL Our part-time Jewelry Sales Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person at our Miami, FL. The targeted budget for this position is $18 - 20 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: - Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options. - Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. - Guide customers to purchase, creating memorable and personalized experiences for each customer. - Deliver an elevated front-of-house experience that creates a celebration destination for couples exploring fine jewelry. - Assist with beverage and hospitality offerings, including preparing and serving coffee, tea, cocktails, curated snacks, and champagne for purchase celebrations. - Provide warm, personalized service by incorporating curated details and interactive moments that make each appointment meaningful and memorable. - Manage a high volume of incoming

Associate Director, Public Relations Remote, USA Associate Director, Retail Brand Marketing & Public Relations Position Overview: Brilliant Earth is seeking a dynamic leader to oversee public relations initiatives. This role will be responsible advancing our mission and promoting our brand values through strategic media relations and external communications. The ideal candidate has demonstrated experience as a strategic marketing and PR leader who has conceived, executed, and maintained public relations, corporate communications, and event planning for premium consumer brands, with a strong focus on both physical retail environments and broader brand storytelling. Key Responsibilities: Public Relations & External Communications: - Develop and implement comprehensive PR strategies to build brand awareness and support Brilliant Earth's mission - Cultivate and manage relationships with key media contacts, industry influencers, and editors to secure strategic coverage - Oversee the management of PR agencies, including weekly calls, reporting, editor product sends, and celebrity/influencer gifting - Collaborate on the planning and execution of events, including product launches, showroom openings, and special promotions Brand Leadership: - Partner with senior leadership to define and communicate brand positioning that resonates with target audiences - Develop and maintain consistent, compelling brand messaging across all consumer touchpoints - Oversee the development of integrated marketing campaigns that drive traffic, sales, and brand affinity - Create engaging PR materials, press releases, and content that support both retail and PR initiatives Retail Brand Strategy & Experience: - In partnership with the VP of integrated marketing and Director of Visual Merchandising, serve as a key contributor