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Retail Assistant Manager

Brilliant Earth - Garden City, NY

Posted May 5, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
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Mental health support
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Relocation assistance
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401(k) match
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Schedule

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Weekend work
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Application

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Deadline
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Where they hire

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About this role

Retail Assistant Manager Garden City, NY Retail Assistant Manager - Garden City, Long Island Position Overview: The Retail Assistant Manager for our Garden City showroom location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team's manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. The ideal candidate will be able to work a full-time schedule of Sunday - Thursday. This role is in-person at our Roosevelt Field Mall showroom location. The targeted budget for this position is $65-67k. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: - Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers. - Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service. - Create memorable and personalized experiences for Brilliant Earth customers by guiding customers

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