Coupang jobs

Senior Product Manager - Growth Taipei, Taiwan Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position : Senior Product Manager (Growth) What will you do? 1. Problem Definition & Critical Thinking - The Role: Identify and define the most impactful problems to solve within the growth channel. You must distinguish between symptoms and root causes to ensure the engineering and business teams are working on the right priorities. - The Expectation: You provide the logic and data-backed reasoning for the product roadmap. You are expected to challenge assumptions and break down complex channel dynamics into clear, actionable strategies that drive incremental growth. 2. Technical Strategy & Integration - The Role: Own the technical plan for channel automation, focusing on how product data is structured and how bidding logic is applied at scale. - The Expectation: You work directly with engineers to ensure system architecture is robust. You

[쿠팡] 쿠팡이츠 브랜드 성장 전략 담당자 (경력10년이상) Seoul, South Korea 회사 소개 쿠팡이츠(Coupang Eats)는 쿠팡의 음식 배달 서비스이자, 대한민국에서 빠르게 성장하고 있는 배달 서비스입니다. 2019년 국내 배달 업계에 혜성처럼 등장한 쿠팡이츠는 2024년 '무제한 무료배달'로 세상을 다시 한번 놀라게 했습니다. 고객에게 최상의 배달 경험을 선사하기 위해 끊임없이 노력한 결과물입니다. 지금껏 선보인 혁신은 시작에 불과합니다. 세상 모든 사람들이 더 좋은 식사를 경험할 수 있도록 더 나은 미래를 향한 도전을 멈추지 않겠습니다. 쿠팡이츠는 구성원들의 역량을 높일 수 있는 기회를 제공합니다. 분야별 전문가들과 함께 비즈니스를 성장시키고 싶다면, 지금 바로 쿠팡이츠에 합류하세요. 직무 소개 Eats Brand SIO(Sales Innovation & Operations)팀은 쿠팡이츠의 주요 F&B 브랜드와의 파트너십을 기반으로 세일즈 전략과 운영 체계를 고도화하는 조직입니다. 데이터 기반 인사이트를 통해 브랜드의 성장 기회를 발굴하고, 이를 실행 가능한 세일즈 전략 및 프로그램으로 연결합니다. 또한 브랜드와의 협업을 통해 공동 마케팅 및 사업 기회를 기획·추진하며, 장기적인 파트너십을 통해 비즈니스 성과를 극대화하는 역할을 수행합니다. 주요 역할 및 책임 1. 브랜드 성과 분석 및 문제 해결 - 브랜드별 매출, Funnel, 운영 데이터를 분석하여 핵심 문제 정의 - 노출, 클릭, 주문, 운영 품질 등 주요 지표 기반 성과 진단 및 개선 방향 도출 - 단기 이슈 대응이 아닌 구조적인 성장 관점에서 우선순위 설정 - 데이터 기반 인사이트를 실행 가능한 액션 플랜으로 전환 2. Growth 전략 및 실행 리딩 - 브랜드 성장을 위한 프로모션, 광고, 운영 개선 전략 기획 및 실행 - 브랜드별 특성과 문제 유형에 맞는 Growth playbook 설계 - 신규 프로그램 및 테스트를 직접 기획하고 성과 검증 리딩 - 검증된 Best Practice를 구조화하여 조직 내 확산 3. 운영 프로세스 및 성과 개선 - 주문

Tax Director Taipei, Taiwan Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview & Reporting Structure We are seeking a highly motivated professional to join our team as a local hire in our Taiwan office. The successful candidate will be based in Taipei and will report directly to the VP of Global Tax. This role will oversee tax compliance in Taiwan while collaborating closely with both global and regional stakeholders to support strategic tax initiatives in Taiwan. What You Will Do Taiwan Tax Compliance & Reporting • Oversee corporate income tax filings, VAT, withholding tax, and other local tax obligations. • Ensure timely and accurate preparation of tax returns and disclosures. • Proactively identify and evaluate tax-saving opportunities in Taiwan. • Manage relationships with local tax authorities and support audits or inquiries. Tax Provision • Review and support Taiwan quarterly and annual tax provision

Senior Instock Planning Specialist (OHL Instock Planning) Seoul, South Korea About Coupang We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being a leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people who like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional trade-offs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Job Overview Are you passionate about turning data into powerful insights that drive real-world impact? As a Senior Instock Planning Specialist, you'll play a key role in shaping the customer experience by analyzing millions of data points

Staff Data Scientist (Growth) Taipei, Taiwan Company Introduction: Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview: As a marketing data professional, you will be responsible for analyzing tens of millions of data points and providing actionable insight for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns. This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business What You Will Do: - Collaborate and be a thought partner for marketing managers, CRM managers, marketing engineers, designers, and other stakeholders

[쿠팡] 중/소형 광고 영업 담당자 (신입/정규직) Seoul, South Korea 회사 소개 쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 리테일 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현가능한 한계를 뛰어넘고 있습니다. 고가용성(Always-on) 과 최첨단의 앞선 기술(High-tech), 초연결사회(Hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. # Coupang Ads 조직을 소개합니다. Coupang Ads는 세계 최고 수준의 광고 솔루션을 제공하는 조직을 지향합니다. Coupang Ads는 광고주가 매출 증대, 시장 점유율 증가, 신규 고객 확보 및 브랜드 자산 구축과 같은 마케팅 목표를 달성할 수 있도록 돕습니다. 우리의 솔루션은 광고주의 니즈를 반영하며, 광고주의 규모와는 상관없이 그들의 비즈니스 성장을 돕기 위해 기획합니다. Coupang Ads는 Sales, Marketing, Video Product, Operations, Product, Engineering 팀과 같은 다기능적이고 협업적인 팀들로 구성되어 있습니다. 우리는 각자의 분야에서 전문가이며 항상 광고주를 우리가 하는 모든 일의 중심에 둡니다. 우리는

Staff Data Scientist (Marketing) Taipei, Taiwan Company Introduction: Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview: As a marketing data professional, you will be responsible for analyzing tens of millions of data points and providing actionable insight for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns. This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business What You Will Do: - Collaborate and be a thought partner for marketing managers, CRM managers, marketing engineers, designers, and other stakeholders

[쿠팡로지스틱스서비스] 인사담당자(HRM) Seoul, South Korea 회사 소개 CLS (Coupang Logistics Services)는 택배사업, 화물운송, 화물주선, 물류창고, 화물분류 등 종합 물류 서비스를 제공하는 쿠팡의 물류전문 계열사입니다. CLS는 국토교통부로 지정 받은 택배운송사업자로서 전국단위의 배송캠프에서 업계 최초로 도입한 분류작업전담인력과 직영 전문 배송직 쿠팡친구, 그리고 전국 단위 택배 영업점을 통해 고객에게 최적의 배송서비스를 제공하면서 쿠팡의 로켓배송을 완결하는 역할을 담당하고 있습니다. 로켓배송을 통해 미래 물류의 혁신을 이끌어 온 종합물류서비스 기업으로서 CLS는 로켓배송의 노하우, 인프라, 네트워크 등을 연계하여 물류 혁신을 통한 더 나은 고객감동을 만들어 나갈 것입니다. 직무 소개 IM(Inclusion Management) 팀은 장애인 채용 및 장애인 직원 인사관리를 전담하는 조직으로, 조직의 지속가능한 성장을 위해 다양성과 포용성을 기반으로 한 인사 운영을 수행합니다. 본 팀은 장애인 채용을 중심으로 채용 전략 수립, 채용 운영, 채용 데이터 관리, 직무 매칭, 채용 프로세스 개선을 담당하며, 입사 이후에는 인사 운영 및 인사 제도 관리를 통해 구성원들이 안정적으로 근무하고 역량을 발휘할 수 있도록 지원합니다. 또한 채용 및 인사 운영 과정에서 발생하는 다양한 데이터를 기반으로 성과를 분석하고 논리적으로 설명하며, 보다 합리적인 의사결정이 이루어질 수 있도록 지원하는 역할을 수행합니다. IM 팀은 장애인 직원들에 대해 채용-배치-인사운영-복리후생, ER 등 종합적으로 HR 사이클을 관리하는 조직입니다. - 광고 영상 : '뭔가' 다르다- 장애인 포용 경영 I 쿠팡로지스틱스서비스 - 인터뷰 영상: 장애인 사무직/ 스포츠직 직원들의 생생한 회사 이야기 업무 내용 - ① 장애인 채용 운영 및 관리 - 장애인 채용 공고 작성 및 관리 - 지원자 검토 및 인터뷰 프로세스 운영 - 채용 일정 관리 및 현업 커뮤니케이션 - 채용 결과 정리 및 리포트 작성 - 직무 요구사항 분석 및 JD(Job Description) 작성 지원 - ② 채용 데이터 분석 및 성과

Staff Frontend Engineer Bengaluru Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview The Micro Frontend Platform team is responsible for building highly scalable, customer-facing user interfaces that power critical experiences across Coupang's ecosystem. This is a pure frontend engineering role focused on delivering high-quality, performant UI for

[쿠팡이츠서비스] 배달 운영 담당자 (스케줄 근무) Seoul, South Korea 회사 소개 쿠팡이츠서비스(Coupang Eats Services)는 Delivery service에 대한 차별화 전략을 세우고, 쿠팡이츠의 고객, 상점주, 그리고 배달파트너들에게 한층 더 강화된 서비스와 지원을 제공하고 있습니다. 쿠팡이츠서비스는 원하는 음식을 언제 어디서든 빠르고 안전하게 배달함으로써 고객에게 놀라운 고객 경험을 선사하고, 상점주에게는 주문부터 배달, 고객응대까지 제공하는 원스톱 서비스를 통해 안정적인 판매 기회를 확보할 수 있는 시스템을 운영하고 있습니다. 여러 분야의 전문가로 구성된 쿠팡이츠서비스는 하나의 팀으로서 고객과 상점주, 배달파트너가 원하는 가치를 고민하고 연구하며, 새로운 혁신과 패러다임 변화를 이끌어가고 있습니다. * 팀 소개 자료 : https://www.coupang.jobs/kr/life-at-coupang/employee-stories/%EC%BF%A0%ED%8C%A1%EC%9D%B4%EC%B8%A0%EC%84%9C%EB%B9%84%EC%8A%A4%EC%9D%98-front-line-operations-%ED%8C%80%EC%9D%84-%EB%A7%8C%EB%82%98%EB%8B%A4/ 직무 소개 배달 운영 모니터링 매니저는 안정적인 배달 서비스 운영을 위해 지역 및 시간대별 배달 현황을 상시 모니터링하고 주요 운영 지표를 관리하는 역할을 담당합니다. 배달 품질, 비용, 처리 건수 등 핵심 지표를 기반으로 운영 이슈를 신속하게 파악하고 대응 전략을 수립합니다. 현장 운영 인력 및 유관 부서와 긴밀하게 협업하며, 교대 근무 환경에서도 일관된 운영 품질을 유지하는 데 기여합니다. 데이터 기반 의사결정을 통해 배달 서비스의 효율성과 고객 경험을 지속적으로 개선합니다. 업무 내용 - 배달 지역 모니터링 - 배달 지표 관리(건수, 품질, 가격 등) - 지역별/시간별 이슈 대응 및 관리 자격 요건 - 스케줄/교대근무 (주/야 교대 및 주말 포함 주5일 근무) 가능하신 분(필수) - 인력 관리 경험이 있으신 분 - Excel 등에 대한 높은 역량이 있으신 분 우대 사항 - 군 전역 장교 / 부사관 출신이신 분 - 음식 배달 플랫폼(스타트업) 유경험자이신 분 - 교대 근무 유경험자이신 분 근무 조건 - 정규직 스케줄근무(주/야 교대 및 주말 포함 주5일 근무) - 근무 시간 추후 변동이 될 수 있습니다. 전형 절차 및 안내 사항 - 전형 절차

電商選品專案組長 Assistant Manager, Catalog Operation Management Taipei, Taiwan 我們在台灣的包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品，並提供國際速配服務。 我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會，一同參與 Coupang 在台灣的成長，打造一個讓我們的顧客自問「沒有 Coupang，我該怎麼過活？」的世界。 職位簡介 我們正在尋找一位反應敏銳、能獨立作業的選品專案組長，負責推動專案目標並管理一個 5 至 10 人的小團隊。這份工作不僅僅是執行檢查清單，我們更需要一位能全權負責工作流程、洞察細節，並確保團隊維持高生產力與準確性的關鍵人才。 您將成為產品數據分析與流程改善的技術核心。我們希望您是一位具備主動積極特質的人（Self-starter）--能夠在極少指導下處理複雜任務、主動培訓他人，並在發現瓶頸時找出更好的解決方案。 核心重點 • 營運所有權：管理每日人力配置，確保團隊達成目標。 • 品質管控：維持數據準確性，並在不犧牲品質的前提下提升產出速度。 • 獨立分析：自主進行產品研究與屬性對比。 • 流程優化：診斷現行標準作業程序 (SOP) 的問題，並提出更聰明的解決方案。 主要職責 • 團隊領導與自主管理：以高度責任感帶領 5 至 10 人的團隊；獨立管理專案人力分配與日常營運，確保專案成功。 • 績效與考勤管理：監控團隊出勤狀況並進行績效考核，確保所有成員持續達到或超越團隊標準。 • 品質與產能管控：監督團隊產出的準確性與效率；主動識別瓶頸，並推動持續改善以確保高質量的數據產出。 • 培訓與發展：設計並執行內部培訓計劃，以提升團隊的專業技能與作業效率。 • 主管支援：在極少監督的情況下，高效完成主管交辦任務，支援部門整體目標。 職位要求 • 產品專業知識：具備強大的產品敏銳度，熟悉品類屬性；能夠獨立進行線上/線下的產品分析與競品研究。 • 邏輯思考與適應力：具備嚴謹的邏輯推理能力，能處理複雜數據；作為自驅型人才，需能適應變化，並在動態環境中帶領團隊達成目標。 • 高度自主與責任感：證明自己具備獨立作業及在壓力下解決問題的能力；能在多任務環境中有效安排優先順序，確保如期達成目標。 • 流程診斷與優化：熟悉 SOP 運作，並具備分析與診斷工作流問題的能力，能獨立提出建設性的優化策略。 • 電商熱忱：對電子商務營運與市場趨勢有濃厚興趣，並致力於自我持續成長。 加分條件 • 數據處理能力：精通 Excel 進階函數進行數據分析（如：XLOOKUP, COUNTIFS）。 • 專業經歷：具備 2 至 3 年行政或專案管理相關經驗。 • 培訓與指導經驗：曾有領導、教練或培訓團隊成員以提升整體績效的實績。 • 管理背景：具備主管或管理職經驗者優先考慮。 招募流程 • 申請資格審核 - 電話面試 - 視訊面試 - 錄取通知 • 招聘流程的確切性質可能會根據具體工作而有所不同，並且可能會因日程安排或其他情況而發生變化。 • 面試時間表和結果將透過電子郵件地址通知應徵人員。 需要考慮的事項 • 如果空缺職位已填補，則此職位發布可能會在規定的申請結束日期之前關閉。 • 如果發現候選人在申請過程中提交了虛假信息，Coupang 有權撤銷聘用邀請。 • Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。

Operations Lead Riverside, USA We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview Safety is a top priority at Coupang and all Coupang hires must have a safety-first mindset. The Operations Lead will perform various duties within assigned department to facilitate operations safely at the Riverside Fulfillment Center (FC). Areas

Senior Staff, Back-end Engineer (Global Operations Technology) Seoul, South Korea Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview The Global Operations Tech (GOT) organization is responsible for the systems that enable Coupang to reliably deliver to customers within hours of orders being placed. GOT is on a mission to innovate logistics by building an efficient

Director, Product Management (Customer Experience) Seoul, South Korea Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Digital Customer Experience - Our vision is to make Coupang the destination to find, explore, research, and buy any product. The Customer Experience Product team builds technology to create magical moments for our customers and ensuring an amazing shopping experience across

Sr. Program Management Specialist (Business Intelligence) Taipei, Taiwan Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position: Sr. Program Management Specialist (Business Intelligence) Role Overview: The Customer-Centric Planning team is looking for a senior Business Analyst that enables active and fast drives, providing customer Insights analysis, manage risks and opportunities for improving customer experience (CSAT), and ultimately supporting company-wide strategic decisions. This role requires an individual with excellent attention to details, a knack for operational process planning, analytical capabilities, and strong business acumen. You must be comfortable operating in ambiguous environments and have ownership to identify and lead stakeholders to implement solutions to streamline and accelerate a wide range of business processes. An individual would succeed in this role when you're a strategic thinker, yet capable of rolling up their sleeves and getting their hands dirty to ensure front-line execution excellence. What You Will Do A senior

[TW Retail] Staff Back-end Engineer Shanghai, China Taiwan engineering is a dedicated engineering org for Coupang core business in Taiwan. Coupang started the business in Taiwan from 2022 and the business is growing fast, and we see many opportunities there. The team has end-to-end ownership of Taiwan systems, and we are working with Taiwan business stakeholders, product team very closely to wow the customers and scale the business. We will record another history of Coupang in Taiwan. We develop and maintain scalable and sustainable platforms to empower our business, including but not limited to Search Advertising Platform, Affiliate Platform, Display targeting & re-targeting Platform, CRM, Audience Platform, Push Marketing Platform, and other core marketing services for landing, tracking, personalization & attribution. We leverage big data, NoSQL, analytics, real-time processing and Machine Learning to build mission-critical and highly scalable services that are reliable 24/7. 2025-03-21T11:10:28 / InternalCoupang Business-Internal User Only Affiliate platform is a product that can help publishers monetize their traffic by showing Coupang products as ads. We build multiple powerful tools to onboard partners to our affiliate program, including a creative creation and sharing tool, an AI-based recommendation engine, and a flexible commission settlement/payment system. l Architect, design and build scalable systems that will have a direct impact on customer acquisition, experience, conversion and retention l Develop close relationships with Product and tech team in China and Korea l Establish and execute short and long-term architectural roadmaps for the business l Drive continuous improvement to the efficiency and flexibility

[쿠팡이츠서비스] Senior Vendor 전략/기획 담당자 (PM) Seoul, South Korea 회사 소개 쿠팡이츠서비스(Coupang Eats Services)는 Delivery service에 대한 차별화 전략을 세우고, 쿠팡이츠의 고객, 상점주, 그리고 배달파트너들에게 한층 더 강화된 서비스와 지원을 제공하고 있습니다. 쿠팡이츠서비스는 원하는 음식을 언제 어디서든 빠르고 안전하게 배달함으로써 고객에게 놀라운 고객 경험을 선사하고, 상점주에게는 주문부터 배달, 고객응대까지 제공하는 원스톱 서비스를 통해 안정적인 판매 기회를 확보할수 있는 시스템을 운영하고 있습니다. 여러 분야의 전문가로 구성된 쿠팡이츠서비스는 하나의 팀으로서 고객과 상점주, 배달파트너가 원하는 가치를 고민하고 연구하며, 새로운 혁신과 패러다임 변화를 이끌어가고 있습니다. 직무 소개 본 포지션은 3PL(Third Party Logistics) 벤더 운영 전반을 데이터 기반으로 분석하고, 성과 개선을 위한 전략과 정책을 수립하는 역할을 담당합니다. Acquisition, Growth, Retention 전 영역에 걸친 풀 퍼널 데이터를 활용하여 운영상의 문제를 진단하고, 벤더 경쟁력과 서비스 품질을 지속적으로 고도화합니다. 계약 구조, 프로모션, 운영 표준을 개선하며 비즈니스 임팩트를 만들어 나갑니다. 영업, 어카운트 매니저, 데이터, 재무, 법무 등 다양한 이해관계자와의 긴밀한 협업을 통해 실행력 있는 운영 체계를 구축합니다. 업무 내용 - Acquisition, Growth, Retention등 Full funnel 데이터를 원하는 형태로 가공하고 지역/시간대/벤더별 분석을 통한 문제 진단 - Vendor 확보 및 성장과 퍼포먼스 향상을 위한 3PL Vendor 운영 정책 수립 및 개선 - 문제해결을 위한 계약 조항 갱신 및 프로모션 프로그램 기획 • Vendor 퀄리티 관리를 위한 운영 SOP 수립 - Sales, Account manager등 Vendor 관리 운영 부서와 원활한 프로그램 운영을 위한 커뮤니케이션 담당 자격 요건 - 5년 이상 전략, 3PL 계약 운영기획, 사업기획 운영 관련 경력 보유한 분 - 운영 데이터를 기반으로 문제를 정의하고 원인을 구조화할 수 있는 역량 보유한 분 - 중급 이상 SQL 기술을 가지고 있으며 원하는 형태로 데이터를

Senior Software Engineering Manager, Rocket Growth - Seller Success Bengaluru We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. About the Role: At Rocket Growth, our mission is - Rocket Growth strives to offer Coupang customers the best available selection and the lowest possible price and provide Coupang sellers the utmost convenience

Manager, Back-end Engineering (Global Operations Technology) Seoul, South Korea Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Organization Overview Transportation Technology: The Transportation Technology team develops processes to ensure accurate and fast delivery, working closely with large-scale freight and transportation companies to make sure every shipment reaches the right

Senior Capacity Planning Manager (Last Mile Management) Taipei, Taiwan Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang. Position: Senior Capacity Planning Manager (Last Mile Management) Role Overview The Senior Capacity Planning Manager role plays a strategic part in establishing KPIs, forecasting logistics capacity, integrating sales forecasts into planning, analyzing driver performance, and developing workforce planning tools to optimize last mile and middle mile operations. Key Responsibilities - Establish key performance indicators and benchmarks for planning and forecasting into last mile and middle mile logistics. - Prepare and share daily/monthly last mile and middle mile capacity manpower and asset planning models and collaborate with operations teams to execute. - Connect with S&OP(Sales & Operations Planning) to collect the GMV/Sales forecast and transform them into the logistics expansion planning. - Measuring the last mile driver's performance analysis of multiple cost models and design the route/area-wise productivity of

Senior Staff Machine Learning Engineer (Coupang AI Foundations) Seattle, USA Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview We are looking for experienced and innovative ML engineers with an entrepreneurial mindset to be part of the technical team pioneering in advance AI engineering for e-commerce scenarios at

[쿠팡로지스틱스서비스] 로켓설치 간선 운영 관리 담당자 Seoul, South Korea 회사 소개 CLS (Coupang Logistics Services)는 택배사업, 화물운송, 화물주선, 물류창고, 화물분류 등 종합 물류 서비스를 제공하는 쿠팡의 물류전문 계열사입니다. CLS는 국토교통부로 지정 받은 택배운송사업자로서 전국단위의 배송캠프에서 업계 최초로 도입한 분류작업전담인력과 직영 전문 배송직 쿠팡친구, 그리고 전국 단위 택배 영업점을 통해 고객에게 최적의 배송서비스를 제공하면서 쿠팡의 로켓배송을 완결하는 역할을 담당하고 있습니다. 로켓배송을 통해 미래 물류의 혁신을 이끌어 온 종합물류서비스 기업으로서 CLS는 로켓배송의 노하우, 인프라, 네트워크 등을 연계하여 물류 혁신을 통한 더 나은 고객감동을 만들어 나갈 것입니다. 직무 소개 로켓설치는 대형 가전 등 별도의 조립과 설치가 필요한 상품을 전문 기사가 직접 배송 후 설치까지 도와주는 서비스입니다. 전국 대부분의 지역에서 가전, 가구, 운동기구 등 상품을 익일 배송 및 설치를 제공함으로써 고객 경험을 향상시키고 있습니다. 로켓설치 간선 운영관리 담당자는 FC에서 iCamp간 원활하게 간선이 운영될 수 있도록 관리하고, 비용을 절감할 수 있는 최적의 노선을 수립하고 데이터를 트래킹하는 업무입니다. 업무 내용 1) 로켓설치 간선 운영 및 관리 - FC / iCamp별 Daily OB Volume에 따른 적정 트럭 배차 - 유관부서 커뮤니케이션(FC, 간선사 등) 2) 로켓설치 간선 Data 분석 - 노선별 CPT, MAT Miss 사유 확인 및 개선을 통한 고객 PDD Miss 개선(고객과의 설치 시간 준수) * CPT (Cut-off Processing Time : 출고 마감 시간) * MAT (Material Availabilty Time : 자재/물품 도착 시간) * PDD (Planned Delivery Date : 고객에게 약속한 배송/설치 완료 날짜 또는 시간) - 노선별 비용 분석을 통한 신규 노선 수립(직발, 경유 노선 등) - FC/카테고리별 적재율 분석 및 간선 적재 효율을 높이기 위한 적재 도구 개발(롤테이너 등) 자격 요건 - 물류 또는 운송

Staff Back-end Engineer Shanghai, China We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. As a part of Ecommerce Engineering team, we exist for wow customer experiences, world class service excellence and hyper growing revenue. To achieve this, we build scalable & extensible architecture to support fast business growth & expansion,

Group Product Manager, Compute Platform Mountain View, USA Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. About Us Coupang is at the forefront of the AI and high-performance computing (HPC) revolution. We are building a next-generation cloud platform designed to provide developers, researchers, and enterprises with seamless, scalable, and