Coupang jobs

Principal Business Analyst Taipei, Taiwan Description Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview A Principal Business Analyst/Senior Manager, Business Analysis leads multiple, impactful projects that have impact on multiple teams and provide significant business value. This person uses his deep domain expertise across multiple functions to not only accomplish business goals, but to come up with novel ways to analyze and visualize data. Additionally, this person will contribute to analytics projects designed to help drive Coupang's growth, support specific initiatives from all areas of Coupang, and help analysts across the team and organization with their development. What You Will Do - Strategic Insights: Lead the end-to-end analytics for the Retail growth. Identify root causes for high return rates (e.g., sizing issues, logistical damage, or fraud) and propose data-backed solutions. - Predictive Modeling: Develop and oversee models to retail category growth propensity and

Senior Data Analyst (Customer-Centric Planning) Taipei, Taiwan Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview The Customer-Centric Planning team is looking for a Senior Data Analyst with an engineering mindset. You will not only be a user of data but also a builder of data infrastructure. This position highly integrates Data Analysis and Analytics Engineering. You will be responsible for maintaining Airflow ETL processes from multiple internal data sources such as Zendesk, WMS (Warehouse Management System), and OMS (Order Management System), and utilizing Python and AI tools for automation development to support the operation and optimize the experience of teams such as Supplier Support, Customer Support, and Andon. This is not just a "report-running" job. In the Customer-Centric Planning team, you will: - Delve into underlying technologies: Directly operate Airflow and Presto clusters, participating in the complete lifecycle from Raw Data to Insight.

[Coupang] 글로벌 소싱 Fresh BM (Meat) (경력) Seoul, South Korea 회사 소개 쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 리테일 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. 직무 소개 쿠팡의 글로벌 소싱 부문은 전세계 다양한 브랜드/상품을 쿠팡 고객에게 빠르게 배송하고 경쟁력 있는 가격으로 제공하기 위해 전세계 곳곳에서 우수한 공급 업체를 발굴하고 브랜드/상품을 개발하고 있습니다. 이를 통해 쿠팡 고객에게 보다 더 다양한 경험을 제공할 수 있는 글로벌 브랜드 발굴 및 상품 셀렉션을 강화합니다. 업무 내용 - Global Sourcing 연간 계획에 따라 경쟁력 있는 공급업체 및 제품 발굴/개발 업무를 진행 - 정육 카테고리의 브랜드별 연간 사업계획과 전략을 수립하고 시행하며 새로운 트렌드, 제품, 공급업체에

[Coupang] 가전, 랩탑 A/S 전담 고객센터 – 기술 상담사 (재택근무 가능) Seoul, South Korea 회사 소개 쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 리테일 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. 직무 소개 쿠팡의 가전 A/S 전담 센터 (CS Handyman) 은 쿠팡에서 구매한 가전 제품에 대한 A/S 를 제공하기 위해 쿠팡 고유의 서비스 철학을 담은 차별화된 A/S 전담 고객센터를 운영합니다 . 운영과 관련된 정기적인 보고 , 상담 지식 및 교육 자료 제작 , 서비스 과정 중에 발견되는 시스템 / 프로세스와 관련한 이슈 사항들에 대해 개선안을 제안합니다 . 이를 위해 고객 경험에 대한 끊임없는 Deep Dive 를 통해 문제를 정의하고 분석하며 솔루션을

Staff Security Engineer (Digital Trust Taiwan) Taipei, Taiwan Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Job Title Staff Security Engineer (Digital Trust Taiwan) What you will do? As a Staff Security Engineer in the Digital Trust / Information Security team, you will serve as a senior technical security expert supporting Coupang's businesses in Taiwan and Japan. You will drive both tactical security implementations and large‑scale security initiatives, partnering closely with Privacy, Legal, Engineering, Product Management, and global security teams. Your mission is to safeguard customer trust, secure internal operations, and enable rapid business growth by embedding strong, scalable security practices across Coupang Taiwan. Key Responsibilities: - Lead security reviews and risk assessments for new products, services, and business initiatives in Taiwan, enabling secure and timely launches across app‑first e‑commerce and logistics platforms. - Own and drive Taiwan‑wide security engineering initiatives that raise the security baseline at

Sr. Staff, Technical Program Management (Marketplace Platform) Seoul, South Korea Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Who We Are? Coupang is reimagining the shopping experience for millions of customers by making commerce faster, simpler, and more reliable. Our marketplace business plays a critical role in expanding selection,

Senior Staff, Back-end Engineer (Gateway Services) Seoul, South Korea Korean text will follow English Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview The Gateway Services team is responsible for building Coupang's infrastructure layer based on a distributed microservices architecture, enabling reliable and efficient inter-service communication across the company. This infrastructure includes key capabilities such as

[輪班]一線客服專員 Customer Service Associate Taipei, Taiwan 我們在台灣的包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品，並提供國際速配服務。 我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會，一同參與 Coupang 在台灣的成長，打造一個讓我們的顧客自問「沒有 Coupang，我該怎麼過活？」的世界。 我們正在尋找樂於服務、能夠快速學習的你加入客服團隊！ 這份工作不以經驗為唯一標準，更看重你的心態與學習能力。 工作內容： • 透過電話、線上文字或email等管道與消費者互動 • 理解客戶問題並提供清楚、有效的解決方案 • 作為品牌與消費者溝通的第一線，協助建立正面體驗 我們提供： • 完整教育訓練，無需相關背景也能快速上手 • 系統化的客服職涯發展路徑 • 根據表現與職涯興趣，將有機會跨足進階處理、客訴溝通、教育訓練、品質稽核、流程改善、團隊管理等多元角色 我們正在尋找這樣的你： • 學習力強：能快速理解新資訊並應用在工作中 • 主動解決問題：不只是回應客戶，更能協助找出根本原因與改善方式 • 服務導向：對人有耐心、同理心，喜歡幫助他人 • 具服務業或客服經驗者尤佳，但非必要條件 【輪班與上班時間】 • 需配合輪班制度(日班輪班or固定大夜班) • 日班：07:00-16:00 / 14:00-23:00/視營運需求於07:00-23:00排班 • 大夜班：22:00-07:00 【薪資】 • 底薪+獎金制度 • 底薪: 38000 • 績效獎金: 0-8K (依當月績效表現評估實領金額，依據個人出缺勤狀況、績效表現而有所不同) 【上班地點】 台北市松山區民生東路三段156號(暫定) 招募流程： • 申請資格審核 - 面試 - 錄取通知 • 招聘流程的確切性質可能會根據具體工作而有所不同，並且可能會因日程安排或其他情況而發生變化。 • 面試時間表和結果將透過電子郵件地址通知應徵人員。 需要考慮的事項： • 如果空缺職位已填補，則此職位發布可能會在規定的申請結束日期之前關閉。 • 如果發現候選人在申請過程中提交了虛假信息，Coupang 有權撤銷聘用邀請。 人人均等的機會 Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見，我們不可能達成史無前例的成功。Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。

Coupang Talent Network South Korea Let us help you find the best role Are you interested in building the future of commerce at Coupang? Though you may not be looking for a new job currently, don't have enough time, or just can't find the position that is right for you, we will help you. Coupang Talent Network allows you to submit your resume without applying for a job. Once your resume is submitted, our world-class talent acquisition specialists will review your resume and identify the best role for your career and Coupang. *This role is available only in Korea. 당신에게 꼭 맞는 포지션을 찾아드립니다 쿠팡에서 커머스의 미래를 만들어 나가는 데 관심이 있으신가요? 지금 당장은 이직할 계획이 없거나, 이직 생각은 있지만 시간이 없으시다면, 또는 꼭 맞는 포지션을 찾지 못하셨다면, 저희가 도와드리겠습니다. 쿠팡 인재 네트워크를 통하면 지원을 하지 않고도 이력서를 제출하실 수 있습니다. 제출 후에는 쿠팡 내 세계적인 수준의 채용 전담 전문가들이 이력서를 검토 후 여러분의 커리어와 쿠팡 모두에게 최선인 포지션을 찾아드립니다.

[쿠팡] Video Commerce Business Development Lead (Coupang Live) Seoul, South Korea Coupang Ads 소개 Coupang Ads는 세계 최고 수준의 광고 솔루션을 제공하는 조직을 지향합니다. Coupang Ads는 광고주가 매출 증대, 시장 점유율 증가, 신규 고객 확보 및 브랜드 자산 구축과 같은 마케팅 목표를 달성할 수 있도록 돕습니다. 우리의 솔루션은 광고주의 니즈를 반영하며, 광고주의 규모와는 상관없이 그들의 비즈니스 성장을 돕기 위해 기획합니다. Coupang Ads는 Sales, Marketing, Video Product, Operations, Product, Engineering 팀과 같은 다기능적이고 협업적인 팀들로 구성되어 있습니다. 우리는 각자의 분야에서 전문가이며 항상 광고주를 우리가 하는 모든 일의 중심에 둡니다. 우리는 제품과 서비스에 열정을 가지고 있으며 이는 우리가 하는 일의 가치를 높여 줍니다. Coupang Ads 구성원들은 Coupang Ads를 일하기 좋은 곳으로 만드는데 큰 역할을 하며, 우리는 빠르게 변화하는 역동적인 환경에서 일하고 싶어하는 다양한 배경을 가진 사람들을 고용하고 개발하며, 각 직원이 존중과 권한을 부여 받고 지원받는다고 느낄 수 있는 환경을 만들어갑니다. 이런 환경과 사람들은 광고주를 대신하여 혁신적인 관점을 제공할 수 있습니다. 우리는 고객중심의 생각, 끈기, 사려 깊음, 그리고 신속한 행동을 직접 보여줄 수 있는 자질을 중요하게 생각합니다. 우리의 목표는 세계 최고의 광고 팀에서 일하기에 가장 좋은 장소를 만드는 것입니다. 혁신적이고 역동적인 환경에서 업계를 선도하고, 팀과 함께 성장을 달성하고자 하는 열정적인 분이라면 Coupang Ads와 함께하세요. Coupang Ads에서 여러분은 세계에서 가장 가치 있고 가장 빠르게 성장하는 광고 솔루션 중 하나를 제공하게 될 것입니다. 팀 소개 쿠팡은 소비자, 판매자, 크리에이터 및 브랜드가 함께 참여하는 비디오 커머스 생태계 구축 에 적극적으로 투자하고 있습니다. 이를 통해 상품 판매를 극대화하고, 브랜드 인지도를 효과적으로 확장하는 새로운 커머스 경험을 만들어가고 있습니다. 이러한 비전을 실행하기 위해 쿠팡은 라이브 커머스를 포함한 비디오 커머스

Staff Data Analyst Bengaluru Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview Retail and Selection is the engine behind Coupang's massive product catalog, ensuring we offer the right products at the right price with the best availability. As we scale, the complexity of managing millions of SKUs

Seller Service Specialist Taipei, Taiwan Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position: Seller Service Specialist, Seller Support team 作為 Seller Service Specialist（賣家服務專員） ，你將在強化賣家支援團隊能力方面扮演關鍵角色，透過管理升級案件（escalations）與優化營運流程，確保賣家能獲得卓越且一致的支援體驗。此職位將透過數據導向策略與持續改善計畫，提升賣家滿意度與團隊整體績效。 - 負責追蹤並處理尚未解決的 Coupang 確認請求（confirmation request）補償案件，針對 Tier 1 客服未能解決的案件提供指引，並即時回應賣家補償方案相關問題 - 建立並執行高效率的補償申請處理流程，確保符合公司政策與相關規範 - 優化案件升級（escalation）流程，以提升整體賣家體驗與滿意度 - 提出並落實相關政策建議，以優化賣家管理機制並提升內部營運效率 - 分析數據與績效指標，找出營運改善機會，並簡化與優化工作流程 必要條件（Essential Qualifications）： - 具學士學位尤佳 - 3 年以上 Seller Support、Customer Operations 或相關領域工作經驗 - 具備優秀的分析能力、問題解決能力與溝通能力 - 具備良好的口語與書面表達能力，能清楚傳達複雜資訊 - 熟悉 MS Excel、MS Word 與 PowerPoint；具 SQL 知識者佳 - 熟悉 Zendesk、Jira 等工單／票務系統者高度優先 - 能同時處理多項任務，並適應快速變動、節奏緊湊的工作環境 - 具備良好英文能力；具韓文能力者為加分條件

Director, Compliance (Compliance Risk Monitoring) Global Projects Seoul, South Korea Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being a leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview Compliance plays a critical role in ensuring Coupang operates ethically, transparently, and in full alignment with applicable laws, regulations, and internal policies. As a Compliance Director/Senior Principal, you will lead and manage compliance programs across

Associate III, Account Management Taoyuan, Taiwan Coupang 正在重新構想購物體驗，目標是讓每位顧客從打開 Coupang 應用程式起至訂單送達家門的每一刻都驚嘆不已。 我們在台灣的包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品，並提供國際速配服務。 我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會，一同參與 Coupang 在台灣的成長，打造一個讓我們的顧客自問「沒有 Coupang，我該怎麼過活？」的世界。 職缺名稱 : 物流廠商管理專員 (Quick Flex Account Management) 身為 Quick Flex 團隊的一員，您將負責管理供應商與合作夥伴，確保為 Coupang 的客戶提供最優質的服務體驗。 Quick Flex 客戶管理團隊負責監督並管理執行**「火箭配送 (Rocket Delivery)」**的運輸合作夥伴。團隊需與各家公司及供應商協作，制定營運策略與執行計畫，以持續優化配送服務。 - Vendor 配送品質與行為管理： 定期分析各項配送品質數據（KPI），針對表現不佳的 Vendor 進行教育訓練並校正其作業行為。 - 運力追蹤與調度管理： 監控並追蹤 Vendor 的每日運力需求與實際執行狀況，確保配送能量足以支撐業務量。 - Vcamp 現場巡檢： 定期前往配送據點（Vcamp）進行現地巡視，督導現場作業是否符合標準流程與安全規範。 - 異常追蹤與危機處理： 針對配送異常建立即時追蹤與回報機制，並主動提出短、長期的解決方案以減少客訴。 - 各項業務溝通協調： 擔任公司與 Vendor 間的單一窗口，處理合約執行、費用結算及各類行政業務的溝通協調。 - 輪班執行與主管交辦： 配合火箭配送全年無休之特性進行排班（含週末/國定假日），並彈性支援主管交辦之專案事項。 *輪班時段：0600~1500、0800~1700 1400~2300(該時段可遠端工作) 必備條件： - 工作經驗： 具備 1-3 年物流、業務 、採購助理 (MD) 或客戶管理相關經驗。 - 資訊技能： 精通 MS Office 系列軟體（Word, Excel, PowerPoint）。 - 人格特質： 具備正向、彈性的思維，以及強烈的服務導向。 - 溝通能力： 優異的溝通與協作技巧，能與內部團隊及外部合作夥伴有效對接。 - 數據處理： 具備進階 Excel 處理能力（如：樞紐分析、複雜公式或數據建模）。 - 實務經驗： 具備與物流廠商進行業務對接或物流管理的實戰經驗。 招募流程： 申請資格審核 - 電話面試 - 現場(或線上面對面)面試 - 錄取通知 招募流程實況可能因職缺而異，亦可能因為時程安排或其他原因變動 將透過應徵者在申請階段提供的電子郵件，告知面試時程和結果 注意事項： 若所有職缺皆招募完成，本公告可能在所示截止日期前關閉 若應徵者在申請過程中提供假造資訊，酷澎有權收回錄取通知 酷澎不會歧視殘障人士或退伍軍人，對所有應徵者都提供平等的競爭機會

Senior Staff Back-end Engineer Bengaluru; Mountain View, USA; Seattle, USA Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Sr. Staff Back-end Engineer II About the Team Coupang Intelligence Cloud (CIC) builds and operates the compute platform powering Coupang's AI/ML and large-scale workloads. We are now extending the platform from

[쿠팡이츠서비스] 배달 운영 담당자 (육아휴직 대체) Seoul, South Korea 회사 소개 쿠팡이츠서비스(Coupang Eats Services)는 Delivery service에 대한 차별화 전략을 세우고, 쿠팡이츠의 고객, 상점주, 그리고 배달파트너들에게 한층 더 강화된 서비스와 지원을 제공하고 있습니다. 쿠팡이츠서비스는 원하는 음식을 언제 어디서든 빠르고 안전하게 배달함으로써 고객에게 놀라운 고객 경험을 선사하고, 상점주에게는 주문부터 배달, 고객응대까지 제공하는 원스톱 서비스를 통해 안정적인 판매 기회를 확보할수 있는 시스템을 운영하고 있습니다. 여러 분야의 전문가로 구성된 쿠팡이츠서비스는 하나의 팀으로서 고객과 상점주, 배달파트너가 원하는 가치를 고민하고 연구하며, 새로운 혁신과 패러다임 변화를 이끌어가고 있습니다. 직무 소개 쿠팡이츠서비스 Front Line Operation 팀은 쿠팡이츠 고객에게 최고의 배달 경험을 제공하기 위해 실시간 배달 운영을 총괄합니다. 주문 수요와 배달 파트너 공급을 기반으로 배달 품질을 유지하고, 다양한 데이터를 활용해 안정적인 배송 환경을 조성하는 역할을 수행합니다. 배달 서비스의 실시간 관제를 담당하며, 이슈 대응과 운영 효율화에 직접 기여합니다. 또한 유관 팀과 긴밀히 협업하며 현장 기반의 운영 역량을 성장시킬 수 있는 기회를 제공합니다. 업무 내용 - 배달 지역 내 배달 운영 상황 실시간 모니터링 및 서비스 품질 관리 - 주문 수요와 배달 파트너 공급 비율을 기반으로 배달 환경 조정 - 배달 비용, 배달 건수, 품질 지표 등 핵심 운영 지표 분석 및 관리 - 날씨, 행사, 교통, 재난 등 외부 데이터를 활용한 이슈 사전 탐지 및 대응 - 실시간 이슈 발생 시 원인 분석 및 해결을 위한 의사 결정 수행 - 배달 파트너 관련 미션 운영 및 현장 관제 업무 진행 - 운영 정책 변경, 인시던트 발생 시 유관 부서와의 협업 및 즉각적 적용 자격 요건 - 스케줄/교대근무 (주,야 교대 및 주말 포함 주 5일 근무)가 가능하신 분 - 인력 또는

Director of Product Management (Offsite Ads) Seoul, South Korea Description We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people who like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Coupang is looking for a seasoned product manager to define and execute the product strategy for the growth of Coupang's Audience Network, Offsite Ads, and Coupang Play(OTT) Ads Product. Responsibilities : -

Director, Affiliate Marketing Taipei, Taiwan 公司介紹 我們在台灣的包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品，並提供國際速配服務。 我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會，一同參與 Coupang 在台灣的成長，打造一個讓我們的顧客自問「沒有 Coupang，我該怎麼生活？」的世界。 職位簡介 策略聯盟行銷團隊負責人（Head of Affiliate Marketing）將全面主導並規模化台灣的聯盟行銷與網紅（KOL / Key Opinion Leader）生態圈，推動涵蓋技術與非技術業務線的營收成長。此角色將負責打造並擴展高績效的商務拓展團隊，深化與關鍵媒體／合作夥伴的策略關係，同時在台灣建立並成長一個業界頂尖的平台。 此職位對整體績效、策略夥伴關係，以及 P&L（損益）結果擁有高度且完整的責任與決策權。 工作職責 - 建立、領導並規模化台灣專屬的業務開發及策略聯盟行銷團隊，落實並推進聯盟行銷整體策略制定並驅動聯盟行銷策略 - 深入拓展受管技術（Managed Tech）與非技術（Non‑Tech）兩大業務領域主導網紅 KOL 平台在台灣的成長與成功，持續擴大影響力、提升互動參與度，並強化商業變現能力發展，並深化與既有受管合作夥伴（Managed Publishers）的策略關係 - 創造長期且可持續的價值善用深厚的產業人脈，與台灣主要線上 App、聯盟平台、媒體與出版商網絡及數位生態系建立策略合作透過新興聯盟模式、平台及創作者經濟趨勢，主動辨識並孵化新的成長機會全面負責聯盟業務績效，包括營收成長、獲利能力與 P&L（損益）責任與 Sales、Product、Marketing 及 Operations 團隊密切跨部門合作 - 推動整合式 Go‑to‑Market 執行為團隊設定明確目標、績效指標與人才發展計畫，打造以成果導向且高度協作的團隊文化 需求條件： - 對台灣數位生態系有深入且全面的理解，並已建立穩固的在地人脈網絡，涵蓋： ○ KOL／網紅（Influencer）生態圈 ○ 電商（EC）平台 ○ SaaS 與線上科技平台 - 具備高度以銷售與成果為導向的思維，並擁有明確的營收成長實績與 P&L（損益）管理經驗具備成熟的人才領導經驗，包含團隊招募、管理以及規模化成長的實際歷練 - 在聯盟行銷、策略夥伴關係，或平台型業務模式方面，展現優異的策略規劃與執行能力優秀的人際關係建立、談判協商與多方利害關係人管理能力 - 良好的中文業務開發及跨部門溝通能力 招募流程 • 申請資格審核 - 電話面試 - 視訊面試 - 錄取通知 • 招聘流程的確切性質可能會根據具體工作而有所不同，並且可能會因日程安排或其他情況而發生變化。 • 面試時間表和結果將透過電子郵件地址通知應徵人員。 需要考慮的事項 • 如果空缺職位已填補，則此職位發布可能會在規定的申請結束日期之前關閉。 • 如果發現候選人在申請過程中提交了虛假信息，Coupang 有權撤銷聘用邀請。 • Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。 人人均等的機會 Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見，我們不可能達成史無前例的成功。 Privacy Notice​ - Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ ​

[NSR South-IB Softline ] Principal, IB Manager Shanghai, China ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ (Please remove the guide section when posting the job) - [MUST refer to the latest Job Post Template ] [ CHINA/HK ] Standard Job Post Template ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview (Drafter: MUST refer to the latest 'Standard Job Post Template'

Staff, Back-end Engineer (Global Operations Technology) Seoul, South Korea Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview The Global Operations Tech (GOT) organization is responsible for the systems that enable Coupang to reliably deliver to customers within hours of orders being placed. GOT is on a mission to innovate logistics by building an efficient

Staff Engineer - Backend (Post Purchase Experience) Bengaluru Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview The C-Returns Platform team owns the end-to-end lifecycle of cancellations, returns, and exchanges for Coupang's e-commerce ecosystem. We process millions of post-purchase resolution requests through our customer facing Coupang App and

Principal, Biz Marketing (Account Management - Affiliate) Taipei, Taiwan 職位概述（Role Overview ） Coupang 正重新定義購物體驗，而我們的程式化廣告（Programmatic Ad）產品正驅動新一代電商整合。 我們正在尋找一位具策略思維的客戶經理（Account Manager），負責管理台灣的聯盟夥伴（Affiliate partners）。此職位將專注於發展與優化媒體/網站夥伴關係、推動更深入的 API 整合，以及透過 Coupang 的聯盟技術（Affiliate Technologies）挖掘長期變現機會。 你將與產品、工程與合作夥伴團隊密切合作，以最大化合作夥伴績效、營收成長與整合深度。 工作內容（What You Will Do ） 1. 夥伴成長與帳戶管理（Partner Growth & Account Management ） - 負責並拓展台灣地區 App 與網站媒體夥伴組合 - 推動既有帳戶的營收成長、留存與業務擴展 - 發掘升級機會，將夥伴從基礎展示型變現（display）提升至 API 驅動的電商整合模式 - 與產品、工程及商務團隊等關鍵利害關係人建立長期穩定關係 - 作為合作夥伴的主要聯絡窗口與信任顧問 2. 技術解決方案顧問與整合優化（Technical Solution Consulting & Integration Optimization ） - 作為策略顧問，協助媒體夥伴優化 Coupang 搜尋與推薦 API 的整合效果 - 與夥伴工程團隊合作，提升整合品質、資料流與整體效能 - 分析績效數據，提出優化建議以提升轉換率、互動率與變現能力 - 與 Coupang 內部產品與工程團隊跨部門合作，解決問題並推動功能優化 3. 營收優化與程式化策略（Revenue Optimization & Programmatic Strategy ） - 運用對 SSP（供應方平台）、程式化生態與競價模式的理解，優化夥伴變現成果 - 協助夥伴從傳統模式（waterfall / display）轉型至進階的程式化 + API 驅動模式 - 探索成長槓桿，包括流量分群、版位策略與推薦邏輯優化 - 使用 Dashboard 或 SQL 追蹤與管理關鍵商業指標 4. 夥伴成功與策略發展（Partner Success & Strategic Development ） - 為重點夥伴制定帳戶策略與成長藍圖 - 監控夥伴健康度，辨識風險並主動推動留存策略 - 分享市場洞察與最佳實務，提升夥伴整體表現 - 必要時支援新夥伴 onboarding，並著重長期成長與規模擴展 基本資格與能力（Basic Qualifications & Skills ） - 8 年以上 Account Management、Partner Management 或 Business Development 經驗（需具備 AdTech / Programmatic / 行動變現領域背景） - 熟悉媒體變現模式、SSP 及程式化廣告生態系 - 具備管理與成長策略型或企業級客戶的經驗 - 能將商業需求轉化為技術解決方案與整合策略 - 能與技術團隊討論 API、資料流與系統整合相關議題 - 具備強烈數據分析思維，能以數據與績效驅動決策 Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers

Staff, Back-end engineer [FEX] Seattle, USA Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Job Overview Coupang relies on technology to provide on-time, fast delivery of products to customers every day. Fulfillment Execution (FEX) organization optimizes the real-time distribution of customer orders to FCs nationwide and supports the most

HRM Specialist Taipei, Taiwan Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position: HRM Specialist What will you do? - Dispatched management -Strategic Vendor management -Dispatched operation in volume -Dispatch management process review, update and enhancement - Dispatch HR Metrics management -Build and drive dispatch data analytic to support decision making process - Dispatch employee lifecycle management -Employee data collection and verification -Assist in resolving employee issues and provide necessary support. -Work with business and vendors to oversee Dispatch employee performance and take necessary actions. - Support in operational HRBP objectives. - Other Administrative Tasks: -Handle and oversee other HR-related administrative tasks. Basic Qualifications - 3-5 years HR working experiences Preferred Qualifications . - Dispatch HR operation experience is a plus Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview - Offer The exact nature of the recruitment process