Otter jobs

Montacarguista MEX - Nuevo Leon - Apodaca posted: Posted 4 Days Ago

Strategy & Planning Associate - Los Angeles, CA Los Angeles, CA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do - Develop and maintain sales and ops analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the leadership team - Build and maintain reports, dashboards, and visualization to track key performance metrics and drive business decisions using SQL, Python, Looker, Tableau, or other BI solutions. - Proactively monitor the quality and integrity of sales and ops data and highlight improvement opportunities. - Perform deep dive analysis of operating metrics providing business insights to leadership by understanding the situation, developing a hypothesis, analyzing data, and reporting back findings/solutions. - Effectively communicate analysis results to business leaders for decision-making and prioritization - Work with business leaders on implementing sales activities as needed with some oversight. What we're looking for - Great communication skills. - Data Analytics. - Project management experience preferred. - SQL & Python

Resin Operator Newark, Delaware posted: Posted 10 Days Ago

Business Operations Associate - Ciudad de México, MEX Ciudad de México, MEX Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do - Unlock Growth & Scale: Analyze, strategize, and execute on the key operational problems and opportunities our business faces. - Design Efficient Processes: Design and implement operational processes that increase our capacity to service customers. - Drive Revenue & Margin: Creatively identify new opportunities to generate increased revenue or margin, and seamlessly operationalize these opportunities. - Navigate Stakeholder Needs: Partner closely with internal and external stakeholders to gather requirements, building seamless workflows that maintain a high level of satisfaction for all parties engaged. - Automate Insights: Produce and refine weekly, monthly, and quarterly business reporting to keep leadership aligned on our expansion strategy, building reliable data pipelines to keep it running smoothly. What we're looking for Minimum Qualifications: - Experience: 3+ years of experience in Business Operations, Data Analytics, Strategy, or a similar role focused on

Montacarguista Torreon, Coahuila posted: Posted 10 Days Ago

Staff Software Engineer - Menu Platform - Mountain View, CA Mountain View, CA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do Our Menu Platform (featured on our tech blog ) is the central hub for comprehensive menu management. It streamlines operations, enhances the customer experience, and provides a single source of truth for menus across online delivery channels such as DoorDash, Uber Eats, Grubhub, etc., and Point-of-Sale (POS) systems such as Square, Toast, Clover, NCR, etc. Key capabilities include real-time menu updates, channel-specific availability, pricing and tax configuration, ingredients and SKU management, bundling and promotions, A/B testing, and automated syncing between POS and delivery channels. For more information, please visit our help center . With 99.99% platform availability and 150K+ restaurants , our platform is a critical infrastructure for restaurants worldwide. As a backend-focused Software Engineer , you will help advance this high-scale, high-impact platform. You will: - Build data-driven features that power dynamic menu operations.

Sales Operations Analyst Toronto, CAN Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What You'll Do As a Sales Operations Analyst, you will play a critical role in supporting the effectiveness and growth of our commercial organization. You will partner closely with Sales, Marketing, Revenue Operations, and Leadership teams to improve processes, generate insights, and enable data-driven decision making across the business. Lead Management & Pipeline Support - Manage inbound lead routing and qualification processes to ensure timely assignment and follow-up by Account Executives. - Analyze lead quality and conversion trends to identify opportunities for pipeline optimization. - Partner with Sales Development Representatives (SDRs) and Account Executives to improve territory planning and lead prioritization. Market Research & Business Insights - Conduct market research to identify high-potential customer segments, industries, and strategic growth opportunities. - Analyze competitive trends, customer behavior, and market dynamics to support go-to-market initiatives. - Build business cases and recommendations that help drive commercial strategy and resource

AUXILIAR DE ALMACEN Veracruz posted: Posted 9 Days Ago

Environmental, Health and Safety Specialist Newmarket, Ontario, CA posted: Posted 30+ Days Ago

Sales Engineer- Los Angeles, CA Los Angeles, CA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. About the Role We are looking for a Sales Engineer who combines strong technical problem solving skills with customer/partner-facing relationship management and operational leadership. In this role, you will manage complex technical relationships with POS providers and restaurant partners, support strategic integrations, and handle escalated operational requests for high-visibility customers. You will act as the bridge between Product, Engineering, Operations, Customer Success, Sales, and external partners, ensuring technical excellence while improving internal processes and customer outcomes. This is a highly autonomous, impact-driven role with the opportunity to influence technical decisions, shape engagement models, and continuously improve our production standards. What you will do Technical Account Management & Partner Ownership - Own merchant technical discoveries (Sales Eng), technical deployment, and execution for both one-to-one and scaled partner engagements - Support Enterprise and Strategic Sales Engineering in pre-sales technical conversations - Ensure smooth integration and

Cleaner Penetanguishene, Ontario, CA posted: Posted 30+ Days Ago

Backend Engineer - Aarhus, DNK Aarhus, Denmark Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do As a Backend Engineer, you'll design, implement, and optimize systems that power mission-critical applications. Your role will adapt to your strengths and interests, with opportunities to focus on: - Infrastructure : Build and maintain scalable, secure, and high-performance systems to ensure operational reliability. - Platform : Develop robust APIs and developer tools to improve team efficiency and scalability. - Product : Engineer backend services that support customer-facing applications and deliver seamless user experiences. Core Responsibilities : - Architect and implement scalable backend systems and APIs. - Ensure high system performance, reliability, and security. - Collaborate with product managers, designers, and other engineers to deliver end-to-end solutions. - Participate in code reviews, testing, and documentation to maintain high-quality standards. - Mentor junior engineers or take on leadership roles, depending on your seniority. What we're looking for We value diversity of experience and

MONTACARGUISTA EVERGREEN MX, Potosi Sl posted: Posted 30+ Days Ago

Staff Backend Engineer, Integrations Platform - Mountain View, CA Mountain View, CA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do As a Staff Backend Engineer on Integrations, you will architect the systems that normalize the chaos of the external world. You will design heavy-lifting "middleware" that allows a menu update to propagate to 50+ external platforms instantly, or an order from an external source to inject into a system in milliseconds. - Architect Universal Abstractions: Design and implement unified data models (APIs) that abstract away the complexity of hundreds of disparate external systems (e.g., mapping complex, nested external data structures into a clean, flat internal schema). - Build Scheduling & Initiative-Based Systems: Design sophisticated distributed schedulers and workflow engines that proactively drive data synchronization. You will move beyond simple reactive webhooks to build intelligent polling systems that optimize for data freshness while respecting strict external rate limits. - Master High-Concurrency Environments: Write high-performance code that safely

Frontend Engineer - Los Angeles, CA Los Angeles, CA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do - Design and build high-performance React applications powered by WebSockets, SSE, and GraphQL subscriptions. - Contribute to and shape our courier mobile apps built in React Native. - Lead technical design for complex features and systems, from initial architecture through production rollout - Own projects end-to-end, driving execution, technical decisions, and cross-functional alignment - Improve frontend reliability, latency, and scalability in a real-time, high-throughput environment - Lead debugging, incident response, and performance investigations for frontend systems - Mentor and coach engineers, raising the bar for frontend engineering across the team What we're looking for - 3+ years of experience in software engineering, with deep frontend expertise - Strong experience with TypeScript and modern web application development - Solid understanding of client networking, async programming, performance optimization, caching, and client-side state management - Experience integrating with GraphQL and REST APIs

Corporate Safety Analyst Rio De Janeiro - Ventura Office posted: Posted Today

Palletizer RI - Woonsocket posted: Posted 11 Days Ago

Global Support Workforce Management & Real-time Analyst - Manila, PHL Manila, PHL Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. About the role: The Workforce Management (WFM) Real-Time Analys t is responsible for monitoring, managing, and optimizing real-time performance across Customer Support operations. This role ensures service level attainment, efficient staffing utilization, and rapid response to intraday performance variances. The ideal candidate is analytical, detail-oriented, and highly responsive, with a strong understanding of contact center operations and workforce planning principles. What you'll do - Develop and maintain accurate workforce management forecasts and schedules based on historical data, anticipated call/chat/email volumes, and staffing requirements. - Monitor real-time performance metrics such as call/chat/email volumes, service level, and agent adherence to schedule. - Identify trends and patterns in customer support demand and make proactive recommendations to optimize staffing levels and resource allocation. - Monitor and manage inbound queues, ensuring timely response to customer inquiries across multiple channels. - Collaborate closely with team

Staff Software Engineer - Streaming Data - Seattle, WA Seattle, WA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do - Lead the development, architecture, and maintenance of real-time streaming pipelines with Apache Flink, Kafka, and related tools to ensure low-latency, reliable data delivery. - Implement data quality strategies, including dynamic filtering, checkpointing, and auto-healing for robust, consistent pipelines. - Support and operate real-time data infrastructure, internal tooling, and monitoring systems for pipeline health and performance. - Collaborate cross-functionally with product, engineering, and analytics teams to address data needs and feature requests. - Establish and promote best practices in streaming data engineering, data governance, and cloud platforms while optimizing data models for streaming analytics. What we're looking for - 4+ years of domain experience. - Exposure to streaming data frameworks/tools (e.g., Apache Kafka, Apache Flink, Google Data Flow, etc.) - Required bachelor's degree in Computer Science, Engineering, or a related field (or relevant practical experience). - Experience

Endangered Species Assessment Expert Indianapolis, Indiana, United States posted: Posted 30+ Days Ago

Pest Technician - Wrexham/Chester 2 Locations posted: Posted 2 Days Ago

Software Engineer - Streaming Data - Seattle, WA Seattle, WA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do - Lead the development, architecture, and maintenance of real-time streaming pipelines with Apache Flink, Kafka, and related tools to ensure low-latency, reliable data delivery. - Implement data quality strategies, including dynamic filtering, checkpointing, and auto-healing for robust, consistent pipelines. - Support and operate real-time data infrastructure, internal tooling, and monitoring systems for pipeline health and performance. - Collaborate cross-functionally with product, engineering, and analytics teams to address data needs and feature requests. - Establish and promote best practices in streaming data engineering, data governance, and cloud platforms while optimizing data models for streaming analytics. What we're looking for - 3+ years of domain experience. - Exposure to streaming data frameworks/tools (e.g., Apache Kafka, Apache Flink, Google Data Flow, etc.) - Required bachelor's degree in Computer Science, Engineering, or a related field (or relevant practical experience). - Experience in

Companion Animal Account Manager, Surrey And South West London - M3 Corridor GBR - Buckinghamshire - Milton Keynes posted: Posted Today

Software Engineer, Menu & POS Platform - Mountain View, CA Mountain View, CA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do Our Menu Platform (featured on our tech blog ) is the central hub for comprehensive menu management. It streamlines operations, enhances customer experience, and provides a single source of truth for menus across: - Online delivery channels (DoorDash, UberEats, Grubhub etc) - Point-of-sale (POS) systems (Square, Toast, Clover, NCR etc) Key capabilities include real-time menu updates, channel-specific availability, pricing and tax configuration, ingredients and SKU management, bundling and promotions, A/B testing, and automated syncing between POS and delivery channels. With 99.99% platform availability and 150,000+ restaurants , our platform is a critical infrastructure for restaurants worldwide. As a backend-focused Software Engineer , you will help advance this high-scale, high-impact platform. You will: - Build data-driven features that power dynamic menu operations. - Contribute to planning and strategy for tools and internal platforms. - Design, implement,