Knowbe4 jobs

Snr. Manager, Demand Generation (Remote) Remote KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Remote positions open in the US office only. The Snr. Manager, Demand Generation is responsible for acquiring traffic, MQLs and driving pipeline growth through multi-channel audience engagement. This position leads a team to manage the strategy, execution, and optimization of email marketing, webinars/digital events, content syndication, and other digital channels as applicable. A key component of this role is acting as a strategic partner to regional marketing teams, ensuring the successful execution and localization of their programs through our core digital channels. Responsibilities: - Manage and optimize demand generation channels to achieve company goals for pipeline growth and opportunity creation. - Identify, evaluate, and manage marketing agencies, vendors, and platforms to scale reach and improve lead quality. - Measure program effectiveness using channel and vendor-specific reports, internal dashboards, and CRM data to drive continuous ROI improvement for both global and regional initiatives. - Identify and test new marketing programs, such as paid search,

Cybersecurity Threat Researcher (Fluent in Japanese)(Position located in Tokyo, Japan) Tokyo, Japan KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Please submit your resume in English. To learn more about our team and office culture in Tokyo, Japan, visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/tokyo Glassdoor: https://www.glassdoor.com/Jobs/KnowBe4-Ad-Tokyo-Jobs-EI_IE969384.0,7_KO8,10_IL.11,16_IS5263.htm The Cybersecurity Threat Researcher works in the KnowBe4 Threat Research Lab, and is responsible for deploying and configuring various security products and solutions such as endpoint, email, web and network protection. Responsibilities: - Deploy, configure, maintain various cybersecurity products in a lab environment; This includes endpoint, web, email and network protection products - Keep up to date with emerging threats & security technologies - Recommend solutions for security product deployment and configurations - Maintain license and product updates - Provide coordination across functional boundaries - Act as team lead for large projects - Establish operational objectives and assignments Qualifications - BS or equivalent plus 4 years experience - MS or equivalent plus 2 years experience - Well versed with IOCs,

Customer Success Manager (Mid Market) São Paulo, Brazil KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Please submit your resume in English. To learn more about our team and office culture in São Paulo, Brazil, visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo Glassdoor : https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg LinkedIn : https://www.linkedin.com/company/knowbe4/life/brazil/ The Customer Success Manager (Mid-Market) is responsible for building effective relationships with customers and for maximizing the customer lifetime value within the assigned portfolio. This will be accomplished by delivering a great customer experience and maximizing the use of our products, as well as delivering outcomes, results and value that exceed customer expectations. The Customer Success Manager (Mid-Market) is responsible for managing the onboarding of new customers, and also assisting the Renewal Specialist with the renewal process. Responsibilities: - Forge relationships with new customers, including management and executive stakeholders, and understand their objectives - From a consultative approach, develop a strategy and plan for achieving customer objectives - Leverage KnowBe4 assessments - Manage the steps of the onboarding process

Customer Success Architect (Fluent in Japanese) (Position located in Tokyo, Japan) Tokyo, Japan KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Please submit your resume in English. To learn more about our team and office culture in Tokyo, Japan, visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/tokyo Glassdoor: https://www.glassdoor.com/Jobs/KnowBe4-Ad-Tokyo-Jobs-EI_IE969384.0,7_KO8,10_IL.11,16_IS5263.htm The Customer Success Architect is a key member of the Customer Success team, responsible for providing strategic technical guidance and expertise to ensure customers achieve maximum value from our KnowBe4 platform. You will work closely with enterprise and strategic customers, Customer Success Managers (CSMs), and internal teams to design and optimize customer solutions, aligning our platform capabilities with their business objectives. Responsibilities: - Serve as the technical expert and trusted advisor to customers throughout their lifecycle. - Collaborate with CSMs to understand customer goals and develop tailored solution architectures. - Lead technical discovery sessions to identify customer requirements and map them to platform capabilities. - Assist with onboarding, implementation, and optimization of the platform, ensuring successful adoption. - Provide

Sales Development Representative (Fluent in German) (Position located in Utrecht, Netherlands) Utrecht, Netherlands KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Please submit your resume in English. To learn more about our team and office culture in the Netherlands, visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/utrecht Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Utrecht-Location-EI_IE969384.0,7_IL.8,15_IC3045310.htm LinkedIn: https://www.linkedin.com/company/knowbe4/life/netherlands/ The Sales Development Representative will act as pre-sales support and is responsible for qualifying leads at the initial stages in the sales funnel. This position must research potential customers, connect with and educate prospects on our product offerings and qualify the leads before passing them to the sales sales team. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in (our CRM) Salesforce.com and (in our Sales Automation Tool). Responsibilities: - Identify and qualify prospective customers who are a

Sales Engineer (Hybrid) New York, New York KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. The Opportunity As a Sales Engineer, you'll be the trusted expert who bridges the gap between what prospects need and what our product delivers - turning technical features into clear business value during every sales conversation. You'll partner closely with Account Executives to support the sales process: demonstrating product capabilities, addressing technical questions, leading proof-of-value engagements, and helping customers understand why our solution is the right fit. The successful candidate is naturally curious about technology, thrives on helping others understand complex concepts, and takes genuine pride in being the technical resource that makes deals happen. What You'll Do Product Demonstrations: Support sales reps in clear, engaging product demonstrations, assisting them in showcasing our platform's features and capabilities. Technical Support: Partner with sales representatives throughout the deal cycle to answer technical questions, address concerns about product limitations or integrations, and provide accurate information that keeps opportunities moving forward. Proof of Value Execution: Lead

Customer Success Director (Enterprise) Clearwater, Florida KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Clearwater positions open to candidates located in greater Tampa Bay area. The Customer Success Director (Enterprise) is responsible for taking extreme ownership for driving performance and managing production of the assigned Enterprise Customer Success team. The Customer Success Director (Enterprise) ensures the assigned Customer Success Team is delivering value in terms of product functions and functionalities to the customer, and that they are going above and beyond to forge a sustainable relationship with the customer's organization. The Customer Success Director (Enterprise) leads the assigned CSM team by establishing and encouraging the desired behaviors they need to be successful in their role, and also by solidifying and recommending processes to support those behaviors. Responsibilities: - Communicate effectively with your Enterprise CSMs to ensure that all policies and procedures are well understood - Work closely with VP Customer Success to develop and manage personal success plans for Enterprise CSMs that are underperforming and need improvement

Sales Development Representative (Fluent in Japanese) (Position located in Tokyo, Japan) Tokyo, Japan KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Please submit your resume in English. To learn more about our team and office culture in Tokyo, Japan, visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/tokyo Glassdoor: https://www.glassdoor.com/Jobs/KnowBe4-Ad-Tokyo-Jobs-EI_IE969384.0,7_KO8,10_IL.11,16_IS5263.htm The Sales Development Representative will act as pre-sales support and is responsible for qualifying leads at the initial stages in the sales funnel. This position must research potential customers, connect with and educate prospects on our product offerings and qualify the leads before passing them to the sales sales team. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in (our CRM) Salesforce.com and (in our Sales Automation Tool). Responsibilities: - Identify and qualify prospective customers who are a good fit

QA Engineer (MIS) (Remote) Remote KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. As a QA Engineer supporting MIS teams, you will work across diverse business systems including SaaS platforms (NetSuite, Salesforce, Workday, etc.), hosted solutions, and internally developed applications to ensure high quality output. This role requires a self-starter mentality and the ability to quickly learn new systems and requirements, including specialized testing for AI systems and Large Language Models (LLMs). This role is ideal for someone who thrives on continuous learning, takes ownership of quality assurance processes, and can quickly become proficient with new applications and technical environments. Responsibilities: Test Strategy and Planning - Develop and implement comprehensive test strategies for MIS systems and projects - Create detailed test plans and test cases for new features, enhancements, and integrations - Maintain QA best practices and standards across all platforms - Quickly adapt to and learn new systems, platforms, and business processes with minimal guidance - Proactively dig into requirements documentation to thoroughly understand system functionality

Account Manager (ENT/Strategic) (Hybrid) New York, New York KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. New York positions open to candidates located in the New York area. The Account Manager (Enterprise/Strategic) position is responsible for managing assigned customer accounts and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4's additional products and services to businesses (organizations with 1501+ employees), with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting your book of business and maximizing cross sale opportunities, increasing subscription levels and adding on additional seats due to account growth. This role will work closely with the Customer Success Manager to ensure increased ARR and more product suite adoption by our customers. Responsibilities: - Promote and sell KnowBe4's range of products and services - Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts - Identify key decision

Strategic Account Director (Hybrid) New York, New York KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. The Strategic Account Director position is responsible for developing and managing Accounts designated as Global Accounts and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4's products and services, with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting your book of business and maximizing cross sale opportunities, increasing subscription levels and adding on additional seats due to account growth. This role will work closely with the assigned customer account teams including the Customer Success Manager and other Account Executives/Managers as necessary to ensure increased ARR and more product suite adoption and coordinate any territory specific deals relating to their global accounts. Responsibilities: - Promote and sell KnowBe4's range of products and services. - Build and maintain a pipeline of potential customers by developing and managing relationships with prospects. - Build and maintain a pipeline

Data Scientist - Cybersecurity Analyst (Position located in Cheltenham, United Kingdom) Cheltenham, United Kingdom KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. To learn more about our team and office culture in England (UK), visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/york Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm LinkedIn : https://www.linkedin.com/company/knowbe4/life/uk/ The Cybersecurity Threat Analyst works in the KnowBe4 Threat Research Lab, and is responsible for creating solutions and models to detect threats in KnowBe4's target markets and products. To learn more about the product this position deals with - click here: https://www.egress.com/products Responsibilities: - Analyzes threat data and implements technical solutions - Innovate and create extensions to detection paradigms in end to end fashion - Reviewing, understanding and reverse engineering phishing attacks and technologies. - Understanding and implementing broader attack vectors. - Developing detection algorithms (python, c#) and extracting identifying features of phishing emails. - Understanding human behaviour and communications, and how they can be exploited by attackers - Using machine learning to identify broader phishing trends and how to protect

Quoting Analyst (Position located in Bengaluru, India) Bengaluru, India KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Please submit your resume in English. The Quoting Analyst will be tasked with assisting and completing GlobalRFPs, RFQs, and RFIs (which includes vendor forms, AR forms, security questionnaires etc). in a timely manner on behalf of the Sales function within KnowBe4. This is a fast paced role where the Quoting Analyst will be responsible for ensuring the proper procedures are followed to complete RFPs which includes collaborating with the legal and infosec teams, sales leadership and regional sales personnel on all RFPs. The Quoting Analyst is to complete customer facing requests within the timeframes specified, ensuring that quality content is produced for customers to assess KnowBe4 in a competitive landscape. Requirements: - Complete quality responses for RFPs, RFQs, RFIs across the Sales and Account Management functions - Maintain flexibility during month-end and quarter-end to book the deals before the closure. - Stay in tight coordination with the Sales rep you

Deal Optimization Analyst (Position located in Bengaluru, India) Bengaluru, India KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Please submit your resume in English. We are searching for a detail-oriented Deal Desk Analyst with exceptional customer service skills to join our dynamic global. Revenue Operations team. This individual will help build up our Deal Desk team and provide expert deal analysis and evaluation to ensure optimal deal structure, pricing, and terms to maximize revenue. This role requires cross-functional collaboration with Legal, Finance, Order Processing, Global Sales and Customer Success teams, an exceptional understanding of sales processes, legal contract constructs, and a passion for achieving operational excellence, revenue optimization and delivering exceptional customer service. - The Deal Optimization Team (aka Deal Desk) team is a new organization at KnowBe4 and this role will begin with an initial charter focused on serving as a primary point of contact and advocate for Global KnowBe4 Sales and Customer Success teams, providing guidance on pricing and discounting, contract term options, and managing

Cybersecurity Threat Researcher (Hybrid) Washington, DC Metro Area KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. The Cybersecurity Threat Researcher works in the KnowBe4 Threat Research Lab, and is responsible for deploying and configuring various security products and solutions such as endpoint, email, web and network protection. Responsibilities: - Analysing trends and patterns in large data-sets to establish threat trends across regions, industries and business segment sizes. - Have a passion for cyber security and thrive on solving difficult and complex problems. - Have a genuine interest in mitigating phishing attacks and be familiar with recent vulnerabilities in our space. - Investigate phishing emails and have an understanding of Malware Analysis (Configuration of isolated Malware Analysis VM, Identification of File Formats, Basic Static & Dynamic analysis) - Experience with Threat Actor Tools and techniques - Enjoy sharing their knowledge and working with team members and external stakeholders. - Ability to communicate threat knowledge in a customer facing environment - Assist and enable various departments within KnowBe4 with

Snr. Director, Success Hub & Customer Success São Paulo, Brazil KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Please submit your resume in English. To learn more about our team and office culture in São Paulo, Brazil, visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo Glassdoor : https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg LinkedIn : https://www.linkedin.com/company/knowbe4/life/brazil/ The Brazil Success Hub: We are finalizing our flagship office space within the Pinheiros / Vila Olímpia / Itaim Bibi corridor; the heart of São Paulo's innovation scene. We've chosen this area specifically to provide a world-class environment for mentorship, real-time collaboration, and community. Our 60-Minute Rule: To ensure a sustainable work-life balance, we prioritize a 60 minute or less commute as we want the Hub to be a value-add for those seeking a dedicated community, not a burden on your daily routine. Our current shortlisted locations are all highly accessible via the Yellow Line (Metro) or Emerald Line (CPTM) . The Expectation: - Establishment Phase: As we build our Brazil foundation, this role will be on-site

VP Talent Management (Remote) Remote KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. The Vice President of Talent Management is taking on a function that has historically been focused on onboarding and sales training and enablement, and is charged with transforming it into a full-spectrum, strategic Talent Management organization. This is a meaningful evolution: the team has done important work getting people started and enabling the revenue org, but the company now needs a function that owns the complete arc of talent - how people grow, how performance is developed and differentiated, who is ready for more, and how KnowBe4 builds the leadership capability it will need in the years ahead. The VP will lead this shift with intention - preserving what works in onboarding and enablement while building net-new capabilities in performance management, hi-potential identification, succession planning, and career development. This is not a lift-and-shift; it requires reorienting the team's charter, retooling its skills and processes, and raising the bar on what the function delivers to

Technical Solution Architect - Business Applications (Remote) Remote KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Remote positions open in the US office only. The Technical Solution Architect acts as the key technical leader bridging business needs and engineering execution, specializing in integrating and optimizing a multi-platform environment including Salesforce, Netsuite, Workday, and Mulesoft. This role requires deep expertise in enterprise architecture, system integration, data governance, and the strategic application of Artificial Intelligence and Machine Learning features native to or integrated with these platforms. Responsibilities: - Solution Design & Architecture: Design end-to-end technical solutions that meet business requirements, ensuring scalability, reliability, and security across the entire application landscape. - System Integration Leadership: Lead the architectural strategy for integrating key business applications, including Salesforce (CRM), Netsuite (ERP), Workday (HCM/Finance), and leveraging Mulesoft for enterprise-level integration and API management. - AI/ML Architecture: Architect and govern the strategic implementation and integration of AI/ML capabilities within core SaaS platforms (e.g., Salesforce Einstein, Workday AI), ensuring data readiness, governance, and ethical application

Channel Marketing Manager (Remote) Remote KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. The Channel Marketing Manager is responsible for developing and executing strategic marketing plays to/through/with channel partners in their region. This position will be a channel marketer who will drive channel revenue as the regional owner of the joint marketing programme. You will work with channel sales and eligible partners to proactively plan joint marketing activities. In addition, you will support the global channel marketing strategy by localizing global campaigns and executing new regional campaigns to recruit, enable and accelerate partners as part of the KnowBe4 Partner Programme. Responsibilities: - Plan and manage partner marketing activities within budgetary guidelines and deadlines - Execute strategic partner marketing programmes with extreme ownership, attention to detail and commitment to tracking success - Identify and create quarterly plans with partners best fit for joint marketing based on programme metrics - Partner with regional sales, channel sales, and field marketing to offer consultative support as the partner marketing expert, advocating

Principal Software Engineering Manager - AI Engineering (Position located in Bengaluru, India) Bengaluru, India KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Please submit your resume in English. As a Principal Software Engineering Manager, you'll lead a full-stack AI engineering team of data scientists, ML engineers, software engineers, and data engineers - building the data pipelines, models, services, and endpoints that power our products end-to-end. You'll set the technical direction across the stack, turn applied research into production systems, and grow the people doing the work. Responsibilities: - Manages other Software Engineering Managers - May also lead a software team that develops software using the KnowBe4 Software Development Lifecycle and Agile Methodologies - Translates KnowBe4's strategic goals into operational plans. - Provides coordination across functional and divisional boundaries - Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight To thrive in this role, you'll need a strong foundation in software engineering and a background in

Snr. Communications Manager (Remote) Remote KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. The Snr. Communications Manager, CS reports to the Chief of Staff to the CCO and manages all communication efforts for the Customer Success (CS) organization. This includes CS executive communications, internal CS communications and employee engagement, CS-related components for events/conferences, and companywide CS updates. This role requires a strong understanding of customer-facing, revenue-generating teams. The ideal candidate brings experience supporting Sales, Customer Success, or other go-to-market functions, with a clear understanding of how these teams operate, their cadence, and how to drive action through communication. Responsibilities: Executive Communications - Strategic Partner: Partner with the Chief of Staff to develop high-impact communications that clearly articulate strategy, priorities, and progress. - Leadership Messaging: Create organizational announcements, leadership messaging, and key updates. - Narrative Development: Develop executive-ready presentations, talking points, and narratives for internal and external audiences. - Visibility Support: Support speaking engagements, social media content (LinkedIn), and thought leadership opportunities for the CCO. - Consistency: Ensure

HR Manager São Paulo, Brazil KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Please submit your resume in English. To learn more about our team and office culture in São Paulo, Brazil, visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo Glassdoor : https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg LinkedIn : https://www.linkedin.com/company/knowbe4/life/brazil/ The Brazil Success Hub: We are finalizing our flagship office space within the Pinheiros / Vila Olímpia / Itaim Bibi corridor; the heart of São Paulo's innovation scene. We've chosen this area specifically to provide a world-class environment for mentorship, real-time collaboration, and community. This role will be on-site 4 days per week . This "high-touch" start allows our founding team to co-create our local culture and integrate deeply with US department heads. Our 60-Minute Rule: To ensure a sustainable work-life balance, we prioritize a 60 minute or less commute as we want the Hub to be a value-add for those seeking a dedicated community, not a burden on your daily routine. Our current shortlisted locations are all highly accessible via the

Threat Intelligence Analyst (Position located in Cheltenham, United Kingdom) Cheltenham, United Kingdom KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. To learn more about our team and office culture in England (UK), visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/york Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm LinkedIn : https://www.linkedin.com/company/knowbe4/life/uk/ The Threat Intelligence Analyst works in the KnowBe4 Threat Research Lab, and is responsible for deploying and configuring various security products and solutions such as endpoint, email, web and network protection. Responsibilities: - Analysing trends and patterns in large data-sets to establish threat trends across regions, industries and business segment sizes. - Have a passion for cyber security and thrive on solving difficult and complex problems. - Have a genuine interest in mitigating phishing attacks and be familiar with recent vulnerabilities in our space. Investigate phishing emails and have an understanding of Malware Analysis (Configuration of isolated Malware Analysis VM, Identification of File Formats, Basic Static & Dynamic analysis) - Enjoy sharing their knowledge and working with team members and external stakeholders. -

Partner Marketing Manager (Position Located in Tokyo, Japan) Tokyo, Japan KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Please submit your resume in English. To learn more about our team and office culture in Tokyo, Japan, visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/tokyo Glassdoor: https://www.glassdoor.com/Jobs/KnowBe4-Ad-Tokyo-Jobs-EI_IE969384.0,7_KO8,10_IL.11,16_IS5263.htm The Partner Marketing Manager is responsible for developing and executing strategic marketing plays to/through/with partners in their region. This position will be a channel marketer who will drive channel revenue, working with channel sales and eligible partners to proactively plan joint marketing activities. In addition, you will support the global partner marketing strategy by localizing global campaigns and executing new regional campaigns to recruit, enable and accelerate partners as part of the KnowBe4 Partner Programme. Responsibilities: - Plan and manage partner marketing activities within budgetary guidelines and deadlines - Execute strategic partner marketing programmes with extreme ownership, attention to detail and commitment to tracking success - Identify and create quarterly plans with partners best fit for joint marketing based on programme metrics