Head of Account Management, NorthAm - Wise Platform

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

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Weekend work

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Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Head of Account Management, NorthAm - Wise Platform Austin, , United States Company Description: Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description: We're looking for an exceptional Head of Account Management to join our fast-growing Wise Platform team in North America. This is a unique opportunity to shape the future of account management at Wise, grow and scale a high-performing team, and transform how millions of customers experience international payments through our partnerships with companies like Morgan Stanley, Ramp, Mercury, Melio, Gusto, Hubstaff, and Brex. This isn't a traditional account management role. It's for someone who thrives on solving challenges, scaling operational excellence, and unlocking growth opportunities for our partners and customers. Here's how you'll be contributing: Lead, Grow, and Develop the Team: Build and scale a high-performing Account Management function for North America. Define the strategy, set clear targets, and recruit, coach, and mentor team members to ensure they develop into impactful account managers. Shape the AM Function: Establish proper account management practices, behaviors, and processes to drive consistency

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