Sr. Manager, Account Management

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Offered From the posting source checked Jun 20, 2026

Verification

Not verified checked Jun 13, 2026

Salary

$83K-$179K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

66% above the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Sr. Manager, Account Management Kansas City MO UMB Institutional Banking encompasses the following areas: Corporate Trust, Specialty Trust & Agency Solutions, Fund Services, Institutional Custody, Investment Banking, Investor Solutions, Agent Bank, Public Finance and Healthcare Services. It combines institutionally focused capabilities into one cohesive unit, serving the entire institutional marketplace from smaller correspondent banks and municipalities to the largest broker-dealers and fund companies in the United States. As the Senior Manager, you will be responsible for providing direction to client account managers to retain and strengthen existing client base, expand business through new revenue opportunities and partnerships, and drive the division to provide the Unparalleled Client Experience. How you will spend your time: You will develop, integrate, and implement strategic direction to deliver operational success. You will drive collaboration with operations, product, marketing and technology group partners. You will demonstrate strong networking skills and an existing network of strategic contacts. You will manage associates which will include mentoring, coaching, and ongoing performance review through 1:1/next 90 conversations. You will be an advocate for the strategic objectives of clients by working with product and technology partners to deliver revenue producing solutions. You will collaborate with clients and UMB Product areas to understand and communicate industry-wide initiatives. You will provide banking and payment services expertise to clients/prospects in a consultative manner while cultivating these skills in direct reports. We are excited to speak with you if: Bachelor's degree in Business Administration or related field or equivalent work experience Ten (10) years relevant

Read the full description at umb.wd1.myworkdayjobs.com. FewerJobs shows a preview and links to the original posting.