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Representative - Customer Service (Sales Support)

Wesco International - Woburn, MA, United States

Posted Jun 5, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
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Childcare support
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Learning budget
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Verification
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Salary
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401(k) match
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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source
Seniority
Mid From the posting source

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered Verified - SEC 10-K source

Application

Cover letter
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Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Representative - Customer Service (Sales Support) Woburn, MA, United States As a Representative - Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. You will review and analyze backlog and inventory needs, determine appropriate actions, and coordinate with internal teams such as sales, supply chain, pricing, and purchasing to drive timely resolution. You will handle both routine and more complex requests by leveraging reporting tools and Excel-based analysis, ensuring accurate information and effective outcomes. You will proactively identify issues, take ownership of resolution paths, and collaborate across departments to support business continuity and customer satisfaction.

Read the full description at eklm.fa.us2.oraclecloud.com. FewerJobs shows a preview and links to the original posting.

Apply at eklm.fa.us2.oraclecloud.com

Apply link not verified; last-live date unavailable.

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