Sr. Technical Account Manager - CTV

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About this role

Sr. Technical Account Manager - CTV Chicago, Illinois, United States; Denver, Colorado, United States; Irvine, California, United States; Los Angeles, California, United States WHAT YOU'LL DO The Sr. Technical Account Manager will be responsible for the hands-on technical execution, support, and day-to-day management required to onboard and scale Connected TV (CTV) publisher partners. This role focuses on the practical implementation of core product solutions, including Identity Data Match, IRIS_ID content identification, and Direct Inventory Integrations. Reporting to the Technical Account Management Director, you will guide partners through the technical lifecycle - from scoping initial requirements and leading integrations to troubleshooting and optimizing performance. You will serve as a key technical point of contact, ensuring that publisher engagements are supported by high-quality delivery and seamless technical execution. THE DAY-TO-DAY - End-to-End Onboarding: Lead the technical implementation for CTV publisher partners, managing the full lifecycle of Direct Inventory, IRIS_ID, and Identity Data Match integrations. - Proactive Troubleshooting: Provide hands-on support for incident response and issue resolution, ensuring data and inventory flows remain stable and accurate. - Data Investigation & Insights: Use Google BigQuery SQL to investigate data discrepancies, validate integration integrity, and surface actionable insights that drive partner optimization. - Operational Excellence: Create and maintain high-quality technical documentation, including integration guides and FAQs, to streamline the onboarding experience. - Workflow Optimization: Identify and implement internal tools or AI-driven automations to improve troubleshooting speed and overall account productivity. - Strategic Alignment: Partner closely with the Publisher Partnerships team to ensure technical delivery aligns

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