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Onboarding Consultant

Togetherwork - Petcare

Posted Jun 12, 2026

Benefits

Parental leave
Not verified not verified - source URL not recorded; timestamp not recorded
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified
Salary
Not verified
401(k) match
Reported not verified - source URL not recorded; timestamp not recorded

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Company stage
Growth-stage From the posting source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Onboarding Consultant Petcare Onboarding Consultant (SMB) Location: Columbus, GA or Atlanta, GA We are looking for an Onboarding Consultant to serve as a key customer-facing delivery function within our Professional Services & Onboarding organization. This role is responsible for leading the successful onboarding, configuration, and activation of Togetherwork SaaS solutions for new SMB customers. The Onboarding Consultant partners closely with Project Managers, Solution Consultants, Customer Success, and delivery leadership to ensure customers achieve a smooth transition from sales to active product usage-delivering structured onboarding engagements that drive adoption, early value realization, and long-term success. What you'll do: Customer Onboarding & Implementation Lead customer onboarding engagements in alignment with defined delivery frameworks, timelines, and scope Configure SaaS applications based on documented customer requirements and established best practices Guide customers through setup, validation, and go-live readiness activities Identify onboarding risks, dependencies, and issues; escalate appropriately to maintain delivery momentum Training & Enablement Deliver end-user and administrator training to support successful product adoption Provide onboarding guidance, best practices, and product usage recommendations tailored to SMB customer needs Ensure customers are prepared for a successful transition to Customer Success or Support teams Delivery Execution & Documentation Maintain accurate onboarding documentation, configuration records, and customer-facing artifacts throughout the project lifecycle Track and report progress against milestones, timelines, and success criteria Collaborate with Project or Engagement Managers to support planning, coordination, and status reporting Operate within PMO governance frameworks, delivery standards, and Performance Insights reporting models AI-Enabled & Data-Driven Ways of Working Leverage approved AI tools

Read the full description at togetherwork.com. FewerJobs shows a preview and links to the original posting.

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