Inside Sales Associate

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Sales From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Inside Sales Associate Belfast About us @Symphony Secure. Connected. Intelligent. Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics. Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions. Role Description: As a Inside Sales Associate , you will be the dedicated owner of our "Long Tail" account portfolio, specifically managing customer accounts with an Annual Recurring Revenue (ARR) of under $50K. This is a high-impact role perfect for someone early in their account management career. You will be responsible for the day-to-day relationship management, retention, and growth of these accounts, ensuring they get maximum value from Symphony. Additionally, you will have the unique opportunity to collaborate with our Inside Sales and Marketing teams on exciting outbound sales campaigns, blending account management with strategic business development. Responsibilities: Account Management & Retention Serve as the primary point of contact for the day-to-day needs of our $50K ARR portfolio. Build and maintain strong relationships with a high volume of customers through proactive outreach and digital engagement. Monitor account health, usage data, and customer satisfaction to anticipate needs and mitigate churn risks. Manage the end-to-end commercial renewal process to ensure steady, predictable revenue retention. Account Growth (Upsell & Cross-sell) Identify opportunities within your portfolio to introduce new features, modules, or user licenses that align with the client's business goals. Position value effectively to turn small accounts into larger, high-value partnerships. Outbound &

Read the full description at symphony.com. FewerJobs shows a preview and links to the original posting.