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Senior Customer Service Representative

Standex International Corp - Sugar Land, TX, USA

Posted Jun 10, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified checked Jun 7, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source
Seniority
Senior From the posting source

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered Verified - SEC 10-K source

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Customer Service Representative Sugar Land, TX, USA Senior Customer Service Representative Sugar Land, TX, USA Posted Wednesday, June 3, 2026 The Customer Service Representative is responsible for all areas relating to customer service and support. This position will be responsible for daily, weekly, and monthly customer service and support activities. This position must meet tight deadlines and a multitude of customer service activities and is responsible to keep each customer satisfied. What You'll Do General Customer Service Functions Communicate with customers on various customer support-related matters -part/po statuses, due dates, reports, expedites, change or rush orders, special instructions, follow-ups, etc. Enter Sales Orders and provide order acknowledgements when needed, depending on workload, as a backup to the Data Entry Specialist Co-ordinate Shipping activities with the shipping department to ensure timely shipments and any special customer-related instructions. General Office duties, filing Phones - greet and divert incoming phone calls Management of Inventory stock levels through Reports and analysis Keep information in the ERP system current and up-to-date to be able to generate open sales order reports, shipping reports, forecast reports, etc. Evaluate customer forecasts/demands and purchase orders, and run internal reports. Analyze the status of each part number by evaluating various standard and custom reports to ensure that Amran has sufficient stock levels to meet customer demands on time. Communicate to management when changes are needed. Co-ordinate various parts and PO-related activities through the materials/purchase department. Manage expedites and rush requests through purchasing and/or production departments. Review and confirm orders

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