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Inside Sales Manager

Smiths Group - Norcross, GA, United States

Posted Jun 10, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
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Salary
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401(k) match
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Market context

U.S. role benchmark (BLS OEWS)
$57,704 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Sales From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
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Company

Company stage
Public-company From the posting source checked Jun 20, 2026

Application

Cover letter
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Assessment
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Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Inside Sales Manager Norcross, GA, United States Company Description: John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. Job Description: The Internal Sales Manager will lead and develop the Internal Sales function to deliver high-quality, compliant, and customer-focused commercial and technical support that drives business growth. The role ensures the team operates as an effective extension of external sales by maintaining strong technical competency, process excellence, and cross-functional coordination. Responsibilities include but not limited to the following: Ensure the Internal Sales team consistently performs responsibilities to a high standard. Lead onboarding, training, and competency development, including ownership and completion of the skills matrix. Ensure team competency in interpreting technical drawings and specifications for order accuracy. Guide the team in identifying cross-sell and upsell opportunities to maximize revenue. Ensure appropriate technical and commercial evaluation of customer enquiries and purchase orders. Ensure proper coordination between Sales, Engineering, Aftermarket, and Orderbook teams via tools like iProjects. Act as the escalation point for inter-company technical and commercial enquiries. Drive continuous improvement in sales processes and customer satisfaction.

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