Sr Product Manager, Slack Powered Service

Benefits

Parental leave

26 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

12 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

$208K-$286K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$102,662 U.S. median for this role

Projected growth (BLS Employment Projections)

+5.4% - Faster than average

140% above the BLS role benchmark for product management aggregate.

Matched to SOC 11-1021 - Product Management aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Product From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Sr Product Manager, Slack Powered Service California - San Francisco Service Cloud is the biggest product line for Salesforce, and has been rated by Gartner as a leader for the last 16 years. Now we are making a strategic bet to transform the customer support experience for an AI first and conversational UI first world, where customers may not need to log into Salesforce org directly and engage with CRM via agents. Own the vision to reimagine customer support experience by leveraging Slack, Slackbot, Service Cloud core capabilities and Headless 360 (Salesforce MCPs/APIs). Conduct market and competitive research Create working prototypes using AI tools, and drive customer engagements to validate the vision as well as solution design Work closely with Slack and other partner teams to define the joint solution roadmap Work with scrum teams to deliver the solution. Work with Agentforce and platform teams to leverage their latest capabilities and manage technical dependencies Present the vision and solution to execs and stakeholders Enable the field to position and sell the solution effectively. Provide deal support as needed. Required Skills and Experience 5+ years of product management experience building enterprise enterprise software applications with consumer grade UX and platform extensibility Strong curiosity and empathy to understand customer problems, and judgement to prioritize them effectively Deep technical aptitude to manage discussions with engineering to drive architecture decisions, evaluate trade-offs, and ensure that the product is built for scale, reliability, and extensibility. Ability to work across other product teams as well as

Read the full description at careers.salesforce.com. FewerJobs shows a preview and links to the original posting.