Senior Technical Architect - Communication Cloud

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Source-linked last checked May 7, 2026

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked May 7, 2026.

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About this role

Senior Technical Architect - Communication Cloud India - Bangalore The Senior Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for optimally solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Communication Cloud industry solutions.As a Technical Architect, you will become a deep product expert with Retail Execution applications, and work closely with our sales and delivery teams to ensure customer success. Responsibilities: Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap. Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners Guide our customers, partners, and implementation teams on how best to implement digital transformatxion with the Salesforce platform using Salesforce Industries. Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the Force.com platform and integration tools. Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs. Successfully create custom enterprise applications using Salesforce.com and integrate Salesforce.com with other enterprise systems. Work closely with Delivery Managers, Solution Architects,

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