Senior Research Lead, Customer Insights

Benefits

Parental leave

26 weeks Verified - employer source source checked May 7, 2026

Non-birth-parent leave

12 weeks Verified - from the job posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$93,011 U.S. median for this role

Projected growth (BLS Employment Projections)

+5.1% - Faster than average

Matched to SOC 13-1161 - Marketing aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company Verified - from the job posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Research Lead, Customer Insights Georgia - Atlanta Join Salesforce's Customer Insights team, a core function within the marketing organization responsible for delivering objective, actionable insights that inform our marketing strategy, positioning, and messaging. As Senior Research Lead, you will own research projects and workstreams for stakeholders across marketing. You will manage studies from initial scoping through delivery, apply judgment on methodology, contribute to AI-assisted workflows, and help build repeatable processes that raise the quality floor across the team. Your first project in summer 2026: keynote message testing ahead of Dreamforce . This is a senior individual contributor role for someone who operates with meaningful autonomy, handles complex and concurrent work, and consistently delivers at a high bar before findings reach senior marketing leaders. What You'll Do Lead and Execute Primary Research : Own research projects and workstreams for marketing stakeholders. Translate ambiguous business questions into well-designed studies with a clear point of view on what the research will answer and why it matters. Maintain full accountability for quality throughout. Apply the Right Methods : Apply judgment on methodology across complex, high-visibility studies. Know when quantitative, qualitative, or mixed approaches are right, and why. Decisions often need to be made quickly, defended to senior stakeholders, and adapted as briefs evolve. Work is a mix of supplier-led and in-house execution; you need to be comfortable with both. Synthesize Across Studies : Connect findings across projects to surface integrated conclusions. You deliver strong data storytelling, choose the right visualization, and frame the

Read the full description at careers.salesforce.com. FewerJobs shows a preview and links to the original posting.