Senior Quantitative and Qualitative Researcher- Remote

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

$119K-$203K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

44% above the BLS role benchmark for data and ml aggregate.

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Data From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

Hires in: VA From the posting source checked Jun 20, 2026

About this role

Senior Quantitative and Qualitative Researcher- Remote Reston, VA We are seeking a senior mixed-methods researcher to join a multidisciplinary dynamic contractor team supporting a federal agency's customer experience and human-centered design initiatives. In this role, you will lead research efforts that generate actionable, data‑driven insights to inform service design, digital product development, and policy decisions. You will work closely with stakeholders, CX strategists, designers, data analysts, engineers, and technologists to ensure that customer voices are embedded throughout the product and service lifecycle. Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and also prohibits personal VPN connections. Key Responsibilities: Design and lead quantitative and qualitative research studies including surveys, interviews, usability tests, and ethnographic methods. Lead survey strategy and creation, deployment, and analysis of results to uncover actionable insights and measure customer sentiment. Ensure research practices comply with ethical standards, including informed consent and protection of personally identifiable information. Synthesize qualitative and quantitative data into clear, compelling insights that inform design, product, and policy decisions. Translate findings into research artifacts such as reports, personas, journey maps, service blueprints, and data visualizations. Provide strategic direction to analysts on data visualization approaches, ensuring insights are understandable and actionable. Present findings to stakeholders across government agencies, including senior leaders, advocating for customer-centered improvements. Partner with CX strategists, service designers, data scientists, and technologist to validate concepts,

Read the full description at icf.wd5.myworkdayjobs.com. FewerJobs shows a preview and links to the original posting.