Senior Operations Analyst

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Source-linked last checked May 7, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked May 7, 2026.

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Senior Operations Analyst Washington - Remote; Texas - Remote; Florida - Remote; Maryland - Remote; Virginia - Washington DC Metro - Remote; Washington D.C. - Remote; Ohio - Remote; Michigan - Remote; Virginia - Remote The Strategic Operations team in Salesforce's Global Public Sector Business Unit is a growing cross-functional team. We deliver efficient, proactive, and innovative operational processes, standardization and operational execution for new programs/products, and new go-to-market strategies supporting the growth of the Global Public Sector organization. Role Overview: We are seeking a Senior Operations Analyst, driving strategic leadership, global operational excellence, and transformative innovation across the Strategic Ops team. This role requires sophisticated capabilities to manage complexity, influence stakeholders, and deliver measurable business results in a rapidly evolving, Agent-first market environment. This role will be part of a cross-functional, shared services model team supporting multiple business units. Responsibilities: Lead the orchestration and expansion of global RFx triage operations across all regions (e.g., EMEA, APAC, LATAM, ASEAN), driving operational models like Follow-the-Sun to ensure true 24/7 global coverage and multi-region support and handoffs. Project manage innovation, configuration, and automation orchestration initiatives for the RFx triage intake and assignment process, focusing on AI and Agentic solutions (e.g., GNG AI, smart assignment agents, and Slack integration). Oversee the operational process and system configuration for the triage intake and assignment of complex, high-value international RFx deals to Bid Managers, ensuring stringent quality and compliance standards are met. Champion and maintain the configuration of Agent-first processes and tools to drive productivity and

Read the full description at careers.salesforce.com. FewerJobs shows a source-linked preview and links to the original posting.