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Senior Operations Analyst

Salesforce - Washington - Remote; Texas - Remote; Florida - Remote; Maryland - Remote; Virginia - Washington DC Metro - Remote; Washington D.C. - Remote; Ohio - Remote; Michigan - Remote; Virginia - Remote

Posted May 21, 2026

Benefits

Parental leave
26 weeks From the posting source
Non-birth-parent leave
12 weeks From the posting source
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Source-linked checked May 7, 2026
Salary
$94K-$142K From the posting source
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$61,842 U.S. median for this role
Projected growth (BLS Employment Projections)
+1.9% - Slower

91% above the BLS role benchmark for operations aggregate.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Operations From the posting source
Seniority
Senior From the posting source
Work mode
Remote From the posting source
In-office days
0 days From the posting source

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered Verified - SEC 10-K source

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Operations Analyst Washington - Remote; Texas - Remote; Florida - Remote; Maryland - Remote; Virginia - Washington DC Metro - Remote; Washington D.C. - Remote; Ohio - Remote; Michigan - Remote; Virginia - Remote The Strategic Operations team in Salesforce's Global Public Sector Business Unit is a growing cross-functional team. We deliver efficient, proactive, and innovative operational processes, standardization and operational execution for new programs/products, and new go-to-market strategies supporting the growth of the Global Public Sector organization. Role Overview: We are seeking a Senior Operations Analyst, driving strategic leadership, global operational excellence, and transformative innovation across the Strategic Ops team. This role requires sophisticated capabilities to manage complexity, influence stakeholders, and deliver measurable business results in a rapidly evolving, Agent-first market environment. This role will be part of a cross-functional, shared services model team supporting multiple business units. Responsibilities: Lead the orchestration and expansion of global RFx triage operations across all regions (e.g., EMEA, APAC, LATAM, ASEAN), driving operational models like Follow-the-Sun to ensure true 24/7 global coverage and multi-region support and handoffs. Project manage innovation, configuration, and automation orchestration initiatives for the RFx triage intake and assignment process, focusing on AI and Agentic solutions (e.g., GNG AI, smart assignment agents, and Slack integration). Oversee the operational process and system configuration for the triage intake and assignment of complex, high-value international RFx deals to Bid Managers, ensuring stringent quality and compliance standards are met. Champion and maintain the configuration of Agent-first processes and tools to drive productivity and

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