Senior Support Operations Specialist

Benefits

Parental leave

10 weeks From the posting source

Non-birth-parent leave

10 weeks From the posting source

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source

Seniority

Senior From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Support Operations Specialist Seattle, Washington, United States Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Senior Support Operations Specialist focused on Software Provisioning, you will play a critical role in ensuring accurate and timely software provisioning, licensing, and entitlement management for our customers. You will own end-to-end execution of provisioning workflows and serve as a subject matter expert for licensing and entitlement operations across Axon's software ecosystem. This role sits at the intersection of Support, Sales, Customer Success, and Engineering, ensuring customers receive seamless access to the software and features they've purchased. You will also drive process improvements, automation, and standardization across provisioning and licensing workflows. You will thrive in a fast-paced environment that values ownership, precision, and continuous improvement. What You'll Do Location: Axon Hub - Scottsdale, AZ, Seattle, WA, Atlanta, GA, or Boston, MA Reports to: Sr. Director, Global Services and Support Operations Software Provisioning & License Management Execute end-to-end provisioning of software, including license activation, entitlement configuration, and

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