Senior Onboarding Specialist - SFMC experience mandatory

Benefits

Parental leave

26 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

12 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Onboarding Specialist - SFMC experience mandatory India - Hyderabad Marketing Cloud Customer Onboarding Specialists warmly welcome our newest Salesforce marketing cloud customers post-sale and guide them through the critical onboarding phase before implementation begins. This role is designed for experienced professionals who act as trusted advisors , ensuring customers achieve rapid time to value while building a strong foundation for long-term success across Salesforce products-particularly Marketing Cloud and the Salesforce Platform . You will act as a trusted advisor during early customer engagements, leading strategic onboarding conversations including but not limited to - Marketing Cloud Engagement, Marketing Cloud Account Engagement (Pardot), Marketing Cloud Personalization, Marketing Cloud Intelligence (Datorama), Marketing Cloud Growth, Advanced Editions, and Third-Party Messaging , ensuring customers are prepared for successful implementation and adoption. Key Responsibilities Serve as a senior subject-matter expert for Salesforce marketing cloud products, with a strong focus on accelerating initial customer value. Act as the first post-sale point of contact , providing a confident, warm, and strategic welcome into the Salesforce ecosystem. Lead virtual 1:1 and group onboarding engagements , educating customers on how to realize business value using Salesforce Customer 360. Apply consultative skills to uncover business objectives, use cases, and success metrics , shaping long-term customer success. Design and deliver tailored Success Paths , outlining clear steps to meet customer goals. Provide strategic, value-based recommendations aligned to customer industry, maturity, and growth plans. Build strong relationships with customers and internal partners, contributing to regional and global onboarding excellence. Actively contribute to

Read the full description at careers.salesforce.com. FewerJobs shows a preview and links to the original posting.