Lead AI Engineer

Benefits

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Verification

Source-linked last checked May 7, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked May 7, 2026.

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About this role

Lead AI Engineer Mexico - Mexico City Lead AI Engineer (Mexico City) Data Solutions Org Hybrid We are looking for a Lead AI Engineer to drive the development of next-generation AI and ML systems at Salesforce. This role owns the design and evolution of intelligent decisioning systems and expands into building a broader agent flywheel (a system of self-improving feedback loops that continuously evaluate, optimize, and evolve agent performance). This role sits on the applied side but requires strong data and systems engineering depth - you will build not just models and agents, but the data pipelines, evaluation loops, and lightweight system scaffolding that allow them to continuously improve in production. You will build production-grade ML models, embed them into agent workflows, and define how agents learn from real-world outcomes. This is a hands-on, high-impact role focused on shipping systems that directly influence agent performance, efficiency, revenue, and customer experience. What You'll Do 1) Build the Agent Flywheel Design and implement feedback loops that enable agents and ML models to self-improve over time Develop systems for: Outcome tracking (e.g., engagement, conversions, resolution quality) Agent evaluation (LLM + deterministic + human-in-the-loop signals) Iterative optimization (prompting, policies, model selection, fine-tuning) Build pipelines that collect and structure agent traces (inputs, tool usage, intermediate steps, outputs) into high-quality training and evaluation datasets Close the loop from production signals → evaluation → model/prompt improvements 2) Develop Production ML & Agent Systems Build and deploy application-specific ML models (classification, ranking, forecasting, recommendation, etc.) Design and implement

Read the full description at careers.salesforce.com. FewerJobs shows a source-linked preview and links to the original posting.