Failure Analysis Engineer (Hybrid)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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About this role

Failure Analysis Engineer (Hybrid) Guadalajara, Mexico Meet the Team We are Cisco's Failure Analysis and Prevention team, which plays a critical role in ensuring high Customer/Product quality. The Technology and Quality organization is tasked with delivering customer focused quality, reliable solutions, and infrastructure for Cisco products. It is committed to driving a competitive advantage for Cisco by ensuring innovation and excellence in manufacturing technology, test, and component engineering, NPI, and closed-loop quality management. Your Impact Failure analysis & Prevention Segment lead will drive the improvements in the accuracy of the fault duplication and isolation. * Experience with complex high speed board design and board bring-up. * Install/upgrade/downgrade Sonic operating system on 8000 products. * Provide direction and techniques on customer's issues duplication and isolation. * Engage Design engineering and communicate finding and resolutions for HW and SW field issues. * Coordinate the Failure Analysis cases review meeting with Cisco teams and suppliers. * Defect detection including containment analysis. * Work closely with a cross functional team of Product Leads, Technical Leads and Customer Support to accelerate replicate customer reported issue. * Articulate key technical issues to stakeholders, sense issues early, identify impact and partner to drive resolution. * Ensure EMS partner's deliver timely and accurate results in duplicating, isolating root cause of customer issues. * Drive innovation, new technology/processes. * Organize, plan, track and close-out design, components, manufacturing issues associated with the products. * Participate in initiatives to enhance existing test strategies, methodologies and test/diagnostic coverage for field returns to

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