Technical Support Engineer - Korea

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Technical Support Engineer - Korea Seoul ABOUT RESCALE Rescale is pioneering the future of engineering and scientific discovery. As the leader in digital engineering, we're transforming how products are developed-through intelligent automation, applied AI, data management, and the integration of the world's largest network of engineering and R&D applications. Joining Rescale means becoming part of a diverse, collaborative, and mission-driven team that's unlocking faster innovation across industries like aerospace, energy, life sciences, and manufacturing. We're solving complex challenges that traditional HPC can't, and we're seeking passionate, curious minds to help build the next wave of breakthroughs. We are seeking a Technical Support Engineer to join our Korea team! In this role, you will be responsible for the following: - Becoming an expert in the Rescale platform - Learning and supporting the state-of-the-art HPC workflows on the cloud - Providing the highest quality technical support to our customers - Working in a growing globally distributed support team - Operating in an interdisciplinary team environment with developers, engineers, business, and sales personnel - Rotating On-Call responsibilities as needed Key Qualifications include: - BA/BS or higher in Engineering, Computer Science or related field - Experience using Linux shell, preferably as a system administrator - Deep understanding of basic compute technology (storage, memory, CPU, GPU, IO) - Understanding and familiarity with HPC and parallel computing (parallel scaling, MPI, shared. memory) - Knowledge of basic networking concepts (firewalls, ports, throughput, latency) and cloud computing technology - Excellent written and verbal communication skills - Nice to

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