Application Support Specialist, Technical Support

Benefits

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Weekend work

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Application

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About this role

Application Support Specialist, Technical Support Melbourne, Australia RELEX Solutions is a leading Supply Chain Software company, providing innovative solutions to help businesses optimize their operations. Our team is dynamic, collaborative, and focused on driving growth through creative and targeted marketing strategies. RELEX Solutions is looking for talented innovators who really want to get stuck in and make a difference on our journey to humble world domination. People like you! As a fast-growing Finnish software provider for retail and manufacturing planning processes we help make our customers become faster, more effective and more profitable. And as an employer? At RELEX, we prioritize our employees as much as we prioritize supply chain optimization . You benefit from a high degree of autonomy, strong company culture, diverse development opportunities and a working environment in which we pay particular attention to the balance of professional and private life. We are now looking for an Application Support Specialist to join our Technical Support team in Melbourne. You'll join a team of highly skilled professionals who solve complex and unique issues as specialists in the 2nd line of support for RELEX customers. You will help the team achieve this goal by satisfying our customers' needs and respecting our SLAs (Service Level Agreement). Our team provides customer support 24/7 and therefore we have team members working from different time zones. What you'll be doing: - Providing software support for global customers facing issues in their production environments - Handling complex Application Support Requests such as missing data

Read the full description at www.relexsolutions.com. FewerJobs shows a source-linked preview and links to the original posting.