Partnerships Lead

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Partnerships Lead Remote PARTNERSHIPS LEAD Location: Remote (US preferred) Employment Type: Full-time ABOUT THE ROLE We are looking for a Partnerships Lead to own three of the highest-leverage relationships at Reacher: our top strategic accounts, the TikTok ecosystem (TikTok Shop US/UK partnerships, category teams, and the TSP network), and our agency partner ecosystem (holding companies, TSPs, and creator agencies). This role reports directly to the co-founder running GTM and works closely with the CEO. KEY RESPONSIBILITIES TIKTOK ECOSYSTEM PARTNERSHIPS - Own the day-to-day relationship with TikTok Shop's US and UK partnership, category, and TSP teams - Drive Reacher's TikTok Shop Partner (TSP) certification end-to-end and maintain our positioning in the unified TSP ecosystem - Plan and execute joint webinars, trainings, and category enablement sessions for TikTok's seller and TSP teams - Represent Reacher in TikTok partner groups (Lark, Slack), events, and city-tour activations - Surface platform-level signals (new permissions, beta programs, category opportunities) back to Product and GTM STRATEGIC ACCOUNT MANAGEMENT - Own the relationship with our top 20-30 strategic accounts: holding companies (Omnicom/Flywheel, Publicis, Dentsu), enterprise brands (ABH, ColourPop, SKIN1004, Pandora-tier), and high-GMV Reacher Plus clients - Run a structured cadence (weekly to monthly depending on tier) with each account's executive sponsor - Move strategic accounts from product user to executive partner through QBRs, joint goal-setting, and expansion planning - Own renewal and expansion conversations for the strategic tier in partnership with sales and Reacher Plus delivery - Convert at-risk strategic accounts into wins through escalation, executive relationships, and

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