Service Representative (Part time)

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Service Representative (Part time) Señorial Center Building 003 | Posting Country Puerto Rico Job Type General Description Interact with internal customers to provide them with information in response to their inquiries ensuring that customers receive the best service possible. Research and resolve their service-related problems in an accurate and prompt manner. Escalate unresolved issues to internal teams to take the appropriate action to resolve it. Act as a liaison between internal teams and customers. Essential Duties and Responsibilities Provide exceptional customer service by responding to all walk-in customer service requests. Build rapport with each customer. Actively listens to customers' requests and inquiries. Identify and assess customers' needs to achieve satisfaction. Document in detail all interactions with customers. Provide customer education on product and services. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Adjusts complaints concerning charges or service rendered, referring to complaints of service failures to designated departments for investigation. Follow communication procedures, guidelines and policies Education Experience One (1) year of experience in customer service, or related experience Other Qualifications Must have excellent disposition and outstanding customer service skills. A willingness to serve. Detail-oriented. Excellent oral and written communication skills. Ability to establish priorities and to work with multiple tasks simultaneously. Ability to w

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