Senior Strategic Engagement Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

$150K-$180K not verified - source not recorded; timestamp not recorded

401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

186% above the BLS role benchmark for sales aggregate.

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Senior Strategic Engagement Manager New York Office About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale. About the Role: As a Sr Strategic Engagement Manager at Parloa, you will lead our most critical enterprise engagements, guiding organizations through complex AI and customer experience transformations while ensuring measurable business impact. This is a highly strategic, customer-facing role where you operate as the central orchestrator across delivery, stakeholders, and long-term value realization. You will sit at the intersection of transformation strategy, enterprise delivery, and AI innovation, translating executive ambition into scalable outcomes while partnering closely with Account Executives, Solution Engineers, Value Consultants, and our partner ecosystem. This is your opportunity to lead large-scale AI and CX transformations for global enterprises, owning strategic engagements end to end while shaping how organizations adopt, scale, and realize value from agentic AI. Areas of Ownership: - Lead strategic enterprise engagements end to end, owning success plans, KPIs, and measurable business outcomes from initial deployment through long-term value realization - Translate executive-level AI and CX strategies into tangible impact across multiple business units, regions,

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