Banking Operations Associate - Excellence and Readiness

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

Median wage (BLS OEWS)

$61,842 national median

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Banking Operations Associate - Excellence and Readiness Madrid About the opportunity As part of the Banking Operations group you will be part of a team of motivated professionals with the objective to ensure and lead initiatives within operational readiness, governance and improvements. You will foster synergies and collaboration throughout the company while driving initiatives that improve quality and efficiency. In this role, you will: - Oversee readiness, governance, and process improvements across Banking Operations - Drive and support governance activities by monitoring adherence to processes, regulatory requirements, and risk controls - Work closely with Banking Operations leadership to define and track key metrics and OKRs that shape operational success - Carry the voice of the customer in collaboration with others, initiate and implement actions in order to improve the quality of services delivered to our customers - Help the operational teams with the analysis of incidents, and implement workarounds to effectively manage any current and future risks - Partner with cross-functional stakeholders (Product, Compliance, Outsourcing Partners, etc) to ensure smooth execution and alignment of operational initiatives - Continuously identify opportunities to streamline processes, standardize workflows, and drive automation initiatives What you need to be successful: - Experience in banking operations, service delivery, or a related function with exposure to governance, risk, and readiness - Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines. - A professional banking education/background or a degree in Finance, Economics, Business Management, a related field or comparable working experience -

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