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Associate, Healthcare & Business Support

Lyft - Nashville, TN

Posted Jun 9, 2026

Benefits

Parental leave
Not verified not verified - source URL not recorded; timestamp not recorded
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Offered Verified - from the job posting source checked Jun 20, 2026
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Offered Verified - from the job posting source checked Jun 20, 2026
Relocation assistance
Not verified
Childcare support
Offered Verified - from the job posting source checked Jun 20, 2026
Learning budget
Not verified
Verification
Not verified
Salary
$16.62-$20.77/hr Verified - from the job posting source checked Jun 20, 2026
401(k) match
Reported not verified - source not recorded; source URL not recorded; timestamp not recorded

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Market context

U.S. role benchmark (BLS OEWS)
$81,444 U.S. median for this role
Projected growth (BLS Employment Projections)
+6.9% - Faster than average

52% below the BLS role benchmark for healthcare aggregate.

Matched to SOC 29-1141 - Healthcare aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type
Not verified
Weekend work
Required Verified - from the job posting source checked Jun 20, 2026

Company

Company stage
Public-company Verified - from the job posting source checked Jun 20, 2026
Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Associate, Healthcare & Business Support Nashville, TN At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Emerging Business team provides white glove support to a variety of customers. In this role, you will be primarily focused on supporting a variety of customers, such as riders and drivers involved in a healthcare ride, or other enterprise industries. In every interaction, you will leverage the Lyft platform to meet the transportation needs for all users of our platform, providing customized resolutions to create win/win solutions. As an Associate on the Lyft Business Support team, you'll be responsible for providing Enterprise grade customer support to a variety of Lyft customers via an omnichannel experience. You'll leverage our existing support program and resources to deliver quality resolutions for small, large, and strategic customers alike. You'll own each resolution from start to finish, ensuring that the customer feels heard and cared for throughout. Your efforts will reliably meet/exceed efficiency and customer satisfaction metrics. Most importantly, your tenacity, positive outlook, self-awareness, and determination to make it happen will buoy everyone around you. You are organized and a resourceful problem-solver who thrives, as both, a teammate and individual contributor! In short, you'll be the face and voice for all Lyft Business rides, and strive to provide the best-in-class customer experience. Responsibilities: - Be the first point of contact for Partners, who may be contacting Lyft

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