Customer Implementation Specialist (Remote)

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Offered From the posting source checked Jun 20, 2026

Verification

Not verified checked Jun 7, 2026

Salary

$60K-$65K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

U.S. benchmark only; posted salary is not compared across countries or currencies.

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Required From the posting source checked Jun 20, 2026

Deadline

Jul 3, 2026 From the posting source checked Jun 20, 2026

Where they hire

State eligibility is not yet verified.

About this role

Customer Implementation Specialist (Remote) Remote KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Remote positions open to the US only. The Customer Implementation Specialist (CIS) is a key member of the KnowBe4 Customer Success team, responsible for ensuring a seamless and successful onboarding experience for KnowBe4 customers across its KSAT, PhishER, SecurityCoach and Compliance Plus product lines. The CIS will work closely with customers, Customer Success Managers (CSMs), and internal stakeholders to guide clients through the implementation process, ensuring they realize value quickly and effectively from our platform. Responsibilities: - Lead the onboarding and implementation process for new customers, ensuring timely and successful deployment of the KnowBe4 platform. - Collaborate with CSMs and Sales to understand customer goals and design implementation plans tailored to their needs. - Provide hands-on support during platform setup, configuration, and initial training. - Act as the primary point of contact for customers during implementation, addressing inquiries and resolving issues promptly. - Ensure a smooth handoff from Sales to Customer Success post-sale. -

Read the full description at job-boards.greenhouse.io. FewerJobs shows a preview and links to the original posting.