Customer Success Manager, Greater China

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Success Manager, Greater China China Customer Success Manager, Greater China About k-ID k-ID is the global leader in privacy first compliance and age verification infrastructure. Recognized as one of TIME's Best Inventions of 2025, named a Tech Pioneer by the World Economic Forum, and a winner of Fast Company's Next Big Things in Tech, we are building the Age Layer for the internet, the foundational infrastructure that allows digital platforms to verify age and manage compliance globally without friction. Our core platform, anchored by the Compliance Development Kit, or CDK, and AgeKit, is the trusted engine for some of the world's largest game publishers and digital ecosystems. We replace fragmented, manual compliance with a unified API that handles age verification, parental consent, and regulatory logic across 200 plus markets. Backed by top tier venture capital firms like a16z and Lightspeed, k-ID is entering a phase of growth to define the standard for global digital safety. Role Overview We are looking for a commercially strong Customer Success Manager to own and grow a portfolio of strategic customers across Greater China. This is a post sale role with responsibility for renewals, upsell, executive relationship management, and customer adoption. You will work with game publishers, digital platforms, and technology companies navigating complex privacy, safety, and age assurance requirements across multiple markets. You will serve as the primary point of contact for assigned accounts and work closely with Product, Integration Engineering, Legal, and Customer Success to help customers launch successfully, deepen adoption, and

Read the full description at jobs.ashbyhq.com. FewerJobs shows a source-linked preview and links to the original posting.