Engineering Manager, Community Support Engineering (Routing and Data Services)
Airbnb - China
Posted Mar 30, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified last checked Jun 13, 2026
- Salary
- Not verified
- 401(k) match
- Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.
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Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Engineering Manager, Community Support Engineering (Routing and Data Services) China Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Community Support (CS) is a key driver in enabling Airbnb's core business. The Community Support Engineering (CSE) organization builds world-class tools for our team of Community Support ambassadors around the world as well as our operations teams, to ensure our guests and hosts have a great experience on Airbnb, 24/7, and 365 days a year. Within CSE, China Routing and Data Service(CRD) Team works together with our US partners to co-own the CS foundations systems for our community. We are building the routing systems to efficiently connect our guests and hosts requests to the best agent, leveraging skills-based routing, context, and urgency signals; we are building CS data services providing the trusted data foundation that powers AI-driven solutions. The Difference You Will Make: We are seeking an experienced Engineering Manager to lead the China Routing and Data Service team. In this role, you will: Ramp up on the team's technology, product, and business goals, including hands-on work to develop a deep technical understanding. Lead, mentor, and grow a high-performing engineering team in
Read the full description at careers.airbnb.com. FewerJobs shows a source-linked preview and links to the original posting.
Apply link verified; last checked Jun 13, 2026.
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