IT Engineer

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified last checked Jun 13, 2026

Salary

Not verified

401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

Was this benefit information wrong? Tell us.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

IT Engineer Shanghai, CN At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives. This position is office-based, meaning regular in-person collaboration or use of office equipment is essential to maximize effectiveness for this team and/or position. Qualified applicants must live within commuting distance of our Shanghai office and should expect to be in office 5 days per week. As an IT Engineer on our Global IT Operations team, you'll be a frontline expert providing hands-on technical support for our employees worldwide. The ideal candidate is a self-motivated problem-solver with a strong background in enterprise support and a knack for troubleshooting complex issues across Windows, Mac, and Linux devices. You'll resolve problems related to applications and network connectivity while using your experience with enterprise collaboration platforms. This is a fast-paced role that requires excellent communication, project ownership, and a focus on delivering efficient solutions. What You'll Do Desktop & Application Support Monitor the desktop support queue for incoming tier 2 level tickets and participate in a shift schedule for responding to and dispositioning tickets. Resolve common hardware issues pertaining to laptops, printers, peripherals, and mobile devices. Image laptops for deployment and decommissions depreciated equipment. Manually install requested software.

Read the full description at sonos.wd1.myworkdayjobs.com. FewerJobs shows a source-linked preview and links to the original posting.