Tech Support Associate

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$55,206 U.S. median for this role

Projected growth (BLS Employment Projections)

+5.5% - Faster than average

Matched to SOC 49-9071 - Trades aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Trades From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Tech Support Associate As a Tech Support Associate, you will provide support to consulting and technical teams by contributing to various stages of telecom network implementation and network maintenance life cycle. You will assist the team by providing network maintenance support, conducting root-cause analysis of issues, ensuring high quality and on-time customer service. You will play a critical role by contributing to the knowledge management process while interfacing with internal teams and driving higher efficiency. Basic Qualifications: • This position is based in Richardson, TX . Candidates must reside within a reasonable commuting distance or be willing to relocate. The role may involve occasional travel and/or relocation as required. • High School Diploma/GED or equivalent educational qualification. • Proficient in both oral and written communication, ensuring clarity and professionalism in all interactions • Exposure to computer operating skills • Attention to detail and problem-solving abilities. • Candidate must be willing to provide project support to the client during business hours (6:00 a.m. -10:00 p.m. CST, Monday through Sunday). The role requires working an 8-hour shift per day within the specified business hours, totaling 40 hours per week across 5 working days. Weekly Off's can be any 2 days between Monday and Sunday, weekly offs will not be consecutive days, and it will be split between Monday to Sunday. • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this

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