Agent Engagement Manager
FurtherAI - San Francisco | OnSite | New York
Posted Jun 10, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified
- Salary
- Not verified
- 401(k) match
- Not verified
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Market context
- U.S. role benchmark (BLS OEWS)
- $57,704 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +0.9% - Slower
Matched to SOC 41-2031 - Sales aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Company
- Company stage
- Early From the posting source checked Jun 20, 2026
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Agent Engagement Manager San Francisco | OnSite | New York AGENT ENGAGEMENT MANAGER ABOUT THE ROLE We are seeking our first Agent Engagement Manager at FurtherAI. This is a high-impact role based full-time, in-person in San Francisco. You will own end-to-end customer implementations-from kickoff through go-live and adoption-ensuring customers achieve rapid, measurable value from FurtherAI. You'll work closely with founders, engineers, and our go-to-market team to turn customer feedback into product improvements and establish scalable delivery processes from the ground up. WHY JOIN FURTHERAI? - High Impact: Own the customer journey from signed contract to successful deployment and beyond. - Real Ownership: Build implementation playbooks, shape our delivery methodology, and establish best practices that will scale with the company. - Mission-Driven: Help reinvent commercial insurance with reliable, intelligent AI workflows. - Early Team: Join a tight-knit, high-performing group shaping the future of insurance work. What You'll Do - Own end-to-end customer implementations: kickoff, discovery, solution design, configuration, testing, go-live, and hypercare - Lead kickoff calls and workshops with customer stakeholders across business and technical teams - Develop project plans, manage timelines, and keep implementations on track against customer milestones - Partner with engineering to scope integrations and troubleshoot technical issues - Drive adoption by building training programs, identifying champions, and helping customers change how they work - Handle objections, navigate organizational resistance, and keep projects moving when stakeholders go sideways - Surface expansion opportunities and hand off to sales for upsell/cross-sell - Translate customer feedback into product insights and advocate
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